Lotus Approach from Smartsuite 9.8 - need help

[David Sherman]

All the files in the latest Lotus Smartsuite 9.8 run except for
Approach. Error messge :
"could not find smarticons. Please run install.exe to re-install
Lotus.

Approach works in Windows XP and SBS 2003. The swarticons are on the
hard drive.

I even found the *.smi and re-associated them with Lotus Approach.

Any suggestions besides re-install Lotus.

thanks

[Andre Da Costa [Extended64]]

Have you tried running it in compatibility. Check the properties of the
executable under > Compatibility (tab).

--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"David Sherman" <dshermin@ameritech.net> wrote in message
news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
> All the files in the latest Lotus Smartsuite 9.8 run except for
> Approach. Error messge :
> "could not find smarticons. Please run install.exe to re-install
> Lotus.
>
> Approach works in Windows XP and SBS 2003. The swarticons are on the
> hard drive.
>
> I even found the *.smi and re-associated them with Lotus Approach.
>
> Any suggestions besides re-install Lotus.
>
> thanks
>

[David Sherman]

yes, I did.

>Have you tried running it in compatibility. Check the properties of the
>executable under > Compatibility (tab).
>
>--
>--
>Andre
>Windows Connected | http://www.windowsconnected.com
>Extended64 | http://www.extended64.com
>Blog | http://www.extended64.com/blogs/andre
>http://spaces.msn.com/members/adacosta
>
>"David Sherman" <dshermin@ameritech.net> wrote in message
>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>> All the files in the latest Lotus Smartsuite 9.8 run except for
>> Approach. Error messge :
>> "could not find smarticons. Please run install.exe to re-install
>> Lotus.
>>
>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>> hard drive.
>>
>> I even found the *.smi and re-associated them with Lotus Approach.
>>
>> Any suggestions besides re-install Lotus.
>>
>> thanks
>>
>

[Andre Da Costa [Extended64]]

I think this is where IBM Lotus Development, please contact them about
Windows Vista support or updates for the application to support Vista.
--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"David Sherman" <dshermin@ameritech.net> wrote in message
news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
> yes, I did.
>
>>Have you tried running it in compatibility. Check the properties of the
>>executable under > Compatibility (tab).
>>
>>--
>>--
>>Andre
>>Windows Connected | http://www.windowsconnected.com
>>Extended64 | http://www.extended64.com
>>Blog | http://www.extended64.com/blogs/andre
>>http://spaces.msn.com/members/adacosta
>>
>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>> Approach. Error messge :
>>> "could not find smarticons. Please run install.exe to re-install
>>> Lotus.
>>>
>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>> hard drive.
>>>
>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>
>>> Any suggestions besides re-install Lotus.
>>>
>>> thanks
>>>
>>
>

[Zack Whittaker]

Contact the manufacture (Corel now I believe) and see what their plans are
for Vista in the future.
Lotus has always been a bit funny - we have it running on our server as a
DTP product and it's no match for Office to be honest.

--
Zack Whittaker
» ZackNET Enterprises: www.zacknet.co.uk
» MSBlog on ResDev: www.msblog.org
» Vista Knowledge Base: www.vistabase.co.uk
» This mailing is provided "as is" with no warranties, and confers no
rights. All opinions expressed are those of myself unless stated so, and not
of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
that up!

--: Original message follows :--
"Andre Da Costa [Extended64]" <andred25@hotmail.com> wrote in message
news:OVoBBBOaGHA.4060@TK2MSFTNGP02.phx.gbl...
>I think this is where IBM Lotus Development, please contact them about
>Windows Vista support or updates for the application to support Vista.
> --
> --
> Andre
> Windows Connected | http://www.windowsconnected.com
> Extended64 | http://www.extended64.com
> Blog | http://www.extended64.com/blogs/andre
> http://spaces.msn.com/members/adacosta
>
> "David Sherman" <dshermin@ameritech.net> wrote in message
> news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
>> yes, I did.
>>
>>>Have you tried running it in compatibility. Check the properties of the
>>>executable under > Compatibility (tab).
>>>
>>>--
>>>--
>>>Andre
>>>Windows Connected | http://www.windowsconnected.com
>>>Extended64 | http://www.extended64.com
>>>Blog | http://www.extended64.com/blogs/andre
>>>http://spaces.msn.com/members/adacosta
>>>
>>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>>> Approach. Error messge :
>>>> "could not find smarticons. Please run install.exe to re-install
>>>> Lotus.
>>>>
>>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>>> hard drive.
>>>>
>>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>>
>>>> Any suggestions besides re-install Lotus.
>>>>
>>>> thanks
>>>>
>>>
>>
>
>

[David Sherman]

I tend to disagree. Lotus Smartsuite works under SBS 2003 and XP. It
should run under Vista unless something in the Vista broke Lotus
Approach.




On Tue, 25 Apr 2006 20:19:31 -0700, "Andre Da Costa [Extended64]"
<andred25@hotmail.com> wrote:

>I think this is where IBM Lotus Development, please contact them about
>Windows Vista support or updates for the application to support Vista.
>--
>--
>Andre
>Windows Connected | http://www.windowsconnected.com
>Extended64 | http://www.extended64.com
>Blog | http://www.extended64.com/blogs/andre
>http://spaces.msn.com/members/adacosta
>
>"David Sherman" <dshermin@ameritech.net> wrote in message
>news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
>> yes, I did.
>>
>>>Have you tried running it in compatibility. Check the properties of the
>>>executable under > Compatibility (tab).
>>>
>>>--
>>>--
>>>Andre
>>>Windows Connected | http://www.windowsconnected.com
>>>Extended64 | http://www.extended64.com
>>>Blog | http://www.extended64.com/blogs/andre
>>>http://spaces.msn.com/members/adacosta
>>>
>>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>>> Approach. Error messge :
>>>> "could not find smarticons. Please run install.exe to re-install
>>>> Lotus.
>>>>
>>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>>> hard drive.
>>>>
>>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>>
>>>> Any suggestions besides re-install Lotus.
>>>>
>>>> thanks
>>>>
>>>
>>
>

[David Sherman]

IBM support has no answer. I expect that there will be a new version
next year.
I agree the Lotus Smartsuite is a dead program with little future.


On Wed, 26 Apr 2006 18:39:18 +0100, "Zack Whittaker"
<admin@zacknet.co.uk> wrote:

>Contact the manufacture (Corel now I believe) and see what their plans are
>for Vista in the future.
>Lotus has always been a bit funny - we have it running on our server as a
>DTP product and it's no match for Office to be honest.
>
>--
>Zack Whittaker
>» ZackNET Enterprises: www.zacknet.co.uk
>» MSBlog on ResDev: www.msblog.org
>» Vista Knowledge Base: www.vistabase.co.uk
>» This mailing is provided "as is" with no warranties, and confers no
>rights. All opinions expressed are those of myself unless stated so, and not
>of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
>that up!
>
> --: Original message follows :--
>"Andre Da Costa [Extended64]" <andred25@hotmail.com> wrote in message
>news:OVoBBBOaGHA.4060@TK2MSFTNGP02.phx.gbl...
>>I think this is where IBM Lotus Development, please contact them about
>>Windows Vista support or updates for the application to support Vista.
>> --
>> --
>> Andre
>> Windows Connected | http://www.windowsconnected.com
>> Extended64 | http://www.extended64.com
>> Blog | http://www.extended64.com/blogs/andre
>> http://spaces.msn.com/members/adacosta
>>
>> "David Sherman" <dshermin@ameritech.net> wrote in message
>> news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
>>> yes, I did.
>>>
>>>>Have you tried running it in compatibility. Check the properties of the
>>>>executable under > Compatibility (tab).
>>>>
>>>>--
>>>>--
>>>>Andre
>>>>Windows Connected | http://www.windowsconnected.com
>>>>Extended64 | http://www.extended64.com
>>>>Blog | http://www.extended64.com/blogs/andre
>>>>http://spaces.msn.com/members/adacosta
>>>>
>>>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>>>> Approach. Error messge :
>>>>> "could not find smarticons. Please run install.exe to re-install
>>>>> Lotus.
>>>>>
>>>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>>>> hard drive.
>>>>>
>>>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>>>
>>>>> Any suggestions besides re-install Lotus.
>>>>>
>>>>> thanks
>>>>>
>>>>
>>>
>>
>>
>

[Andre Da Costa [Extended64]]

You contradicted yourself. ;)
--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"David Sherman" <dshermin@ameritech.net> wrote in message
news:mriv42155rltvanpbbm57ri2e66p6a8ufb@4ax.com...
>I tend to disagree. Lotus Smartsuite works under SBS 2003 and XP. It
> should run under Vista unless something in the Vista broke Lotus
> Approach.
>
>
>
>
> On Tue, 25 Apr 2006 20:19:31 -0700, "Andre Da Costa [Extended64]"
> <andred25@hotmail.com> wrote:
>
>>I think this is where IBM Lotus Development, please contact them about
>>Windows Vista support or updates for the application to support Vista.
>>--
>>--
>>Andre
>>Windows Connected | http://www.windowsconnected.com
>>Extended64 | http://www.extended64.com
>>Blog | http://www.extended64.com/blogs/andre
>>http://spaces.msn.com/members/adacosta
>>
>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
>>> yes, I did.
>>>
>>>>Have you tried running it in compatibility. Check the properties of the
>>>>executable under > Compatibility (tab).
>>>>
>>>>--
>>>>--
>>>>Andre
>>>>Windows Connected | http://www.windowsconnected.com
>>>>Extended64 | http://www.extended64.com
>>>>Blog | http://www.extended64.com/blogs/andre
>>>>http://spaces.msn.com/members/adacosta
>>>>
>>>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>>>> Approach. Error messge :
>>>>> "could not find smarticons. Please run install.exe to re-install
>>>>> Lotus.
>>>>>
>>>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>>>> hard drive.
>>>>>
>>>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>>>
>>>>> Any suggestions besides re-install Lotus.
>>>>>
>>>>> thanks
>>>>>
>>>>
>>>
>>
>

[Andre Da Costa [Extended64]]

IBM - Lotus applications such as WordPro, 1-2-3, Freelance, Approach, CC:
Mail - and the most famous of them all NOTES.
Corel - WordPerfect Office, Quattro Pro, Presentations, Corel Central.
--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"Zack Whittaker" <admin@zacknet.co.uk> wrote in message
news:uW$9WhVaGHA.3740@TK2MSFTNGP03.phx.gbl...
> Contact the manufacture (Corel now I believe) and see what their plans are
> for Vista in the future.
> Lotus has always been a bit funny - we have it running on our server as a
> DTP product and it's no match for Office to be honest.
>
> --
> Zack Whittaker
> » ZackNET Enterprises: www.zacknet.co.uk
> » MSBlog on ResDev: www.msblog.org
> » Vista Knowledge Base: www.vistabase.co.uk
> » This mailing is provided "as is" with no warranties, and confers no
> rights. All opinions expressed are those of myself unless stated so, and
> not
> of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
> that up!
>
> --: Original message follows :--
> "Andre Da Costa [Extended64]" <andred25@hotmail.com> wrote in message
> news:OVoBBBOaGHA.4060@TK2MSFTNGP02.phx.gbl...
>>I think this is where IBM Lotus Development, please contact them about
>>Windows Vista support or updates for the application to support Vista.
>> --
>> --
>> Andre
>> Windows Connected | http://www.windowsconnected.com
>> Extended64 | http://www.extended64.com
>> Blog | http://www.extended64.com/blogs/andre
>> http://spaces.msn.com/members/adacosta
>>
>> "David Sherman" <dshermin@ameritech.net> wrote in message
>> news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
>>> yes, I did.
>>>
>>>>Have you tried running it in compatibility. Check the properties of the
>>>>executable under > Compatibility (tab).
>>>>
>>>>--
>>>>--
>>>>Andre
>>>>Windows Connected | http://www.windowsconnected.com
>>>>Extended64 | http://www.extended64.com
>>>>Blog | http://www.extended64.com/blogs/andre
>>>>http://spaces.msn.com/members/adacosta
>>>>
>>>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>>>> Approach. Error messge :
>>>>> "could not find smarticons. Please run install.exe to re-install
>>>>> Lotus.
>>>>>
>>>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>>>> hard drive.
>>>>>
>>>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>>>
>>>>> Any suggestions besides re-install Lotus.
>>>>>
>>>>> thanks
>>>>>
>>>>
>>>
>>
>>
>
>

[Andre Da Costa [Extended64]]

Its running nicely on my 95 machine at home here. :)
--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"David Sherman" <dshermin@ameritech.net> wrote in message
news:9uiv42h2uh6m4qimmna5mbp08baqutkt9f@4ax.com...
> IBM support has no answer. I expect that there will be a new version
> next year.
> I agree the Lotus Smartsuite is a dead program with little future.
>
>
> On Wed, 26 Apr 2006 18:39:18 +0100, "Zack Whittaker"
> <admin@zacknet.co.uk> wrote:
>
>>Contact the manufacture (Corel now I believe) and see what their plans are
>>for Vista in the future.
>>Lotus has always been a bit funny - we have it running on our server as a
>>DTP product and it's no match for Office to be honest.
>>
>>--
>>Zack Whittaker
>>» ZackNET Enterprises: www.zacknet.co.uk
>>» MSBlog on ResDev: www.msblog.org
>>» Vista Knowledge Base: www.vistabase.co.uk
>>» This mailing is provided "as is" with no warranties, and confers no
>>rights. All opinions expressed are those of myself unless stated so, and
>>not
>>of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
>>that up!
>>
>> --: Original message follows :--
>>"Andre Da Costa [Extended64]" <andred25@hotmail.com> wrote in message
>>news:OVoBBBOaGHA.4060@TK2MSFTNGP02.phx.gbl...
>>>I think this is where IBM Lotus Development, please contact them about
>>>Windows Vista support or updates for the application to support Vista.
>>> --
>>> --
>>> Andre
>>> Windows Connected | http://www.windowsconnected.com
>>> Extended64 | http://www.extended64.com
>>> Blog | http://www.extended64.com/blogs/andre
>>> http://spaces.msn.com/members/adacosta
>>>
>>> "David Sherman" <dshermin@ameritech.net> wrote in message
>>> news:vgms42l4pd1hp98dtq2jqfjlnbcunf69mm@4ax.com...
>>>> yes, I did.
>>>>
>>>>>Have you tried running it in compatibility. Check the properties of the
>>>>>executable under > Compatibility (tab).
>>>>>
>>>>>--
>>>>>--
>>>>>Andre
>>>>>Windows Connected | http://www.windowsconnected.com
>>>>>Extended64 | http://www.extended64.com
>>>>>Blog | http://www.extended64.com/blogs/andre
>>>>>http://spaces.msn.com/members/adacosta
>>>>>
>>>>>"David Sherman" <dshermin@ameritech.net> wrote in message
>>>>>news:kjcs42tharra9m11u38gp2diikh28uv5eh@4ax.com...
>>>>>> All the files in the latest Lotus Smartsuite 9.8 run except for
>>>>>> Approach. Error messge :
>>>>>> "could not find smarticons. Please run install.exe to re-install
>>>>>> Lotus.
>>>>>>
>>>>>> Approach works in Windows XP and SBS 2003. The swarticons are on the
>>>>>> hard drive.
>>>>>>
>>>>>> I even found the *.smi and re-associated them with Lotus Approach.
>>>>>>
>>>>>> Any suggestions besides re-install Lotus.
>>>>>>
>>>>>> thanks
>>>>>>
>>>>>
>>>>
>>>
>>>
>>
>

[johnny_m71]

The problem lies in the fact that user settings are only stored for the user who installed the product.
I solved this by replacing the shortcut to approach.exe by an own vbs file.
This first creates the HKCU\Software\Lotus\Approach\97.0\Paths registry entries before starting the executable.

See if this helps.

Good luck.

[LennyBel]

Hi.
We have multiuser environment (users do not have admin rights).
I added this keys to the registry of the user manually HKCU\Software\Lotus\Approach\97.0\Paths and changed the paths leading to admin profile to the user profile.
Then the error message (about smarticons missing) did not appear during startup of Lotus Approach, but the splash screen is hanging and program is not launched.
Is there something else I should change in the settings to get approach work?
Thank you for you help.

[johnny_m71]

Dear LennyBel,

You don't need to be admin to get this information in the HKCU section of your registry.
HKCU = HKey_Current_User
The user already has full access to this section.
I'll just give you the script that I am running.
Just try it out and let me know if it works.

You will need to modify the value to apply to your environment.

Here is the code of my script:

Option Explicit
Dim objShell, Demo, Icons, Player, Sample, Tour, sMasters, Work
Dim DemoKey, IconsKey1, IconsKey2, PlayerKey, SampleKey, TourKey, sMastersKey, WorkKey
Dim DemoVal, IconsVal, PlayerVal, SampleVal, TourVal, sMastersVal, WorkVal
Dim strValue, strKey, strPath, Command

' Set the string values
strKey = "RegInfoPath" ' New Key
strValue = "G:\Programs\lotus\approach\approach.ri"
strPath = "HKEY_CURRENT_USER\Software\Lotus\Approach\97.0\Paths\"
Demo = "Demo\"
DemoKey = "NL"
DemoVal = "G:\Programs\lotus\approach\demo\"
Icons = "Icons\"
IconsKey1 = "ExtensionNL"
IconsKey2 = "NL"
IconsVal = "G:\Programs\lotus\approach\Icons\"
Player = "Player\"
PlayerKey = "NL"
PlayerVal = "G:\Programs\lotus\compnent\player\"
Sample = "Samples\"
SampleKey = "NL"
SampleVal = "G:\Programs\lotus\samples\approach\"
SMasters = "SMasters\"
SMastersKey = "NL"
SMastersVal = "G:\Programs\lotus\Smasters\approach\"
Tour = "Tour\"
TourKey = "NL"
TourVal = "G:\Programs\lotus\approach\tour\"
Work = "Work\"
WorkKey = "NL"
WorkVal = "G:\Programs\lotus\werk\approach\"

Command = "G:\programs\lotus\approach\approach.exe"

' Create the Shell object
Set objShell = CreateObject("WScript.Shell")


objShell.RegWrite strPath & strKey, 1, "REG_SZ"
objShell.RegWrite strPath & strKey, strValue, "REG_SZ"
objShell.RegWrite strPath & Demo & DemoKey, 1, "REG_SZ"
objShell.RegWrite strPath & Demo & DemoKey, DemoVal, "REG_SZ"
objShell.RegWrite strPath & Icons & IconsKey1, 1, "REG_SZ"
objShell.RegWrite strPath & Icons & IconsKey2, 1, "REG_SZ"
objShell.RegWrite strPath & Icons & IconsKey2, IconsVal, "REG_SZ"
objShell.RegWrite strPath & Player & PlayerKey, 1, "REG_SZ"
objShell.RegWrite strPath & Player & PlayerKey, PlayerVal, "REG_SZ"
objShell.RegWrite strPath & Sample & SampleKey, 1, "REG_SZ"
objShell.RegWrite strPath & Sample & SampleKey, SampleVal, "REG_SZ"
objShell.RegWrite strPath & SMasters & SMastersKey, 1, "REG_SZ"
objShell.RegWrite strPath & SMasters & SMastersKey, SMastersVal, "REG_SZ"
objShell.RegWrite strPath & Tour & TourKey, 1, "REG_SZ"
objShell.RegWrite strPath & Tour & TourKey, TourVal, "REG_SZ"
objShell.RegWrite strPath & Work & WorkKey, 1, "REG_SZ"
objShell.RegWrite strPath & Work & WorkKey, WorkVal, "REG_SZ"


objShell.Run Command


Greetings

Johnny_M71