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Thread: Not able to install Silverlight

  1. #1
    Join Date
    Dec 2011
    Posts
    1

    Not able to install Silverlight

    Hello I was recently trying to download Microsoft Silverlight on my windows vista desktop and i was able to do so but towards the end of the download i message appeared that said Silverlight access denied

    This caught me off guard and I tried to use the program to watch nexflix on my PC and i was unable i went to My Computer folder and Program File to try and see what file i could not access and it would not let me open any of my program files without giving me the message YOU currently don't have permission to access this folder i click continue to access it but this has caught me of guard anybody think they can help

  2. #2
    Join Date
    Jun 2011
    Posts
    608

    Re: Not able to install Silverlight

    This many be the registry problem and for this o=you can follow the steps below.
    1. First Start\Run
    2. Now type "Regedit"
    3. Navigate to HKEY_CLASSES_ROOT\AgControl.AgControl
    4. Choose the folder and on the right hand side there should be just one registry key as Default and data should be Silverlight
    5. Open drop down for AgControl.AgControl
    6. Choose CLSID and double click on registry to right.
    7. Change Value to {DFEAF541-F3E1-4c24-ACAC-99C30715084A} and then click ok.
    8. Choose CurVer and double click registry
    9. Change Value to AgControl.AgControl.1.0


    Select the Registry and restart. Once you are done with that then try reinstalling Silverlight.

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