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Thread: Windows SP1 update error code 80073712

  1. #1
    Join Date
    Aug 2010
    Posts
    2

    Windows SP1 update error code 80073712

    Hi
    I have 32-bit Windows Vista Home Premium and I've been trying to install Vista Service Pack 1. Unfortunately, every time I try, It stops halfway through and returns error code 80073712. I have tried the solution involving deleting pending.xml, but i didn't have a pending.xml file, the only xml file in winsxs was called cleanup. I have also tried to manually install, but also stops halfway and returns error code 80073712. I also tried the "reg delete HKLM\COMPONENT /v StoreDirty" thing I saw, but didn't have the registry. I'm getting really frustrated at this point so if someone could help me, I would really appreciate it.

  2. #2
    Peter Foldes Guest

    Re: Windows SP1 update error code 80073712

    80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
    Windows Update file corruption.

    Give the automated FixIt here a whirl:
    http://support.microsoft.com/kb/971058

  3. #3
    Join Date
    Aug 2010
    Posts
    2

    Re: Windows SP1 update error code 80073712

    Thanks for the tip. Unfortunately, it didn't work. The FixIt didn't find any problems, so nothing changed.

  4. #4
    Join Date
    Dec 2007
    Posts
    1,599

    Re: Windows SP1 update error code 80073712

    Try the below method to solve this issue:

    1) First try to boot the computer to the safe mode. You can enter the safe mode by pressing the F8 key again and again when you switch on the computer.

    2) Try to search for c:\windows\software distribution folder if you get this folder open it and remove all the contents from this folder.

    3) Again search for c:\windows\system32\catroot2 folder and open it. Remove all the contents from this folder also.

    4) Now again restart the computer back to the normal mode.

    5) Try to run the windows updates, if the issue still persists remove any third party firewall software or security softwares like Norton or Mcafee, Trend Micro etc.

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