Go Back   TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Help
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags:

Sponsored Links



Send to mail recipient not working

Vista Help


Reply
 
Thread Tools Search this Thread
  #1  
Old 20-11-2009
Member
 
Join Date: Nov 2009
Posts: 6
Send to mail recipient not working

I am unable to attach a photo to e-mail from Windows Explorer in Vista. I use MS Outlook as my default mail.

For example, with a photo, I right-click, select "Send to....Email
Recipient", select size, slect "Attach", it goes through "attaching" the files but then nothing happens. A mail window does not open.

I have set all my defaults to Outlook yet still nothing happens and not quite sure what to do.

Any help would be greatly appreciated.

Shieler
Reply With Quote
  #2  
Old 23-11-2009
Member
 
Join Date: Nov 2009
Posts: 6
Re: Send to mail recipient not working updated

I have also rebuilt my registry and reinstalled office but nothing seems to have worked. I also get the error MAPI FAILURE if I try and send direct from word or similar.

PLEASE PLEASE HELP
Reply With Quote
  #3  
Old 23-11-2009
ashvin
 
Posts: n/a
Re: Send to mail recipient not working


What i reakon is that if you have the picture open or the document open
you can't do that... If you are using vista try to default your email to
Windows mail.. it works better.. I don't think this works with outlook..
why i am saying so is because I had customer having that problem with
outlook but when I default her email to windows mail.. it solved the
issue.. and please check and delete the OLK and internet temporary files
if you have too much accumulated..
Regards


--
ashvin

:D Just chill
-pls post your feedback on my reputation, would be of great help to
fine tune and provide better support..-
Reply With Quote
  #4  
Old 23-11-2009
Member
 
Join Date: Nov 2009
Posts: 6
Re: Send to mail recipient not working

Hi Ashvin

I don't think that is the problem. I have used vista and outlook for the past 2 and a half years and this has always worked. The problem just began this week and I have no idea why, maybe some update or something.

Any other ideas?

Amy
Reply With Quote
  #5  
Old 23-11-2009
Gordon
 
Posts: n/a
Re: Send to mail recipient not working


"shieler" <shieler.4243rb@DoNotSpam.com> wrote in message
news:shieler.4243rb@DoNotSpam.com...
>
> Hi Ashvin
>
> I don't think that is the problem.


What is?

Who are you talking to and about what?

Please note:
This is NOT a chat room and although you think you are posting to a forum
run by Techarena - you are actually posting to a global Usenet Newsgroup.
Techarena forums leach off the Microsoft News Servers in order to make them
seem far busier than they really are. Those of us (the vast majority) who
use the MS News server rather than Techarena forums have NO IDEA what you
are talking about.

You will get a far better experience if you use a newsreader and subscribe
to these groups directly, rather than through TechArena.
Setting up Outlook Express/Windows Mail to access Microsoft newsgroups
http://www.michaelstevenstech.com/ou...snewreader.htm

Accessing the MS newsgroups in Outlook Express/Windows Mail Newsreader
http://www.microsoft.com/windowsxp/e...roupsetup.mspx

If you must stay with TechArena then please follow Usenet custom by quoting
the post you are replying to, and replying to the thread.

Thank you.

http://members.shaw.ca/dts-l/goodpost.htm


Reply With Quote
  #6  
Old 23-11-2009
Member
 
Join Date: Nov 2009
Posts: 6
Re: Send to mail recipient not working

Ashvin replied to my post saying saying that I must have the attachment I want to send open, but this is not the case. He also said that windows mail should be my default and not outlook but again this is not the issue as I have used outlook and vista for over 2 years and have never had this problem until now.

Any help anyone can give will be very much appreciated!
Reply With Quote
  #7  
Old 24-11-2009
ashvin
 
Posts: n/a
Re: Send to mail recipient not working


Ok then delete the accummulated OLK files under your Internet temporary
files
Locations:

Where are these folders ? The location is stored into registry in
different places for different Outlook versions:


- Outlook 97
HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
- Outlook 98
HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
- Outlook 2000
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
- Outlook 2002/XP
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
- Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
- Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder
Then close outlook and delete the path
- Locate the Outlook Temporary Items folder by opening the Registry
and locating
*HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder*
- Navigate to the value of this Key. It should be something like:
*%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\* where
OLK3D is some randomly generated string that always starts with OLK
- Quit Outlook
- Delete the contents of the folder
- Launch Outlook


--
ashvin

:D Just chill
-pls post your feedback on my reputation, would be of great help to
fine tune and provide better support..-
Reply With Quote
  #8  
Old 24-11-2009
Member
 
Join Date: Nov 2009
Posts: 6
Re: Send to mail recipient not working

Thanks Ashvin, i will try that and let you know

Quote:
Originally Posted by ashvin View Post
Ok then delete the accummulated OLK files under your Internet temporary
files
Locations:

Where are these folders ? The location is stored into registry in
different places for different Outlook versions:


- Outlook 97
HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
- Outlook 98
HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
- Outlook 2000
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
- Outlook 2002/XP
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
- Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
- Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder
Then close outlook and delete the path
- Locate the Outlook Temporary Items folder by opening the Registry
and locating
*HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder*
- Navigate to the value of this Key. It should be something like:
*%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\* where
OLK3D is some randomly generated string that always starts with OLK
- Quit Outlook
- Delete the contents of the folder
- Launch Outlook


--
ashvin

:D Just chill
-pls post your feedback on my reputation, would be of great help to
fine tune and provide better support..-
Reply With Quote
  #9  
Old 24-11-2009
Member
 
Join Date: Nov 2009
Posts: 6
Re: Send to mail recipient not working

Hi Ashvin

I followe the route int he registry and the string was the following:
C:\Users\Test\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\FUAV9CKA\

There was no OLK file at all.....and the problem is still there....
Anything else I can try?

Thanks

Shieler

Quote:
Originally Posted by ashvin View Post
Ok then delete the accummulated OLK files under your Internet temporary
files
Locations:

Where are these folders ? The location is stored into registry in
different places for different Outlook versions:


- Outlook 97
HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
- Outlook 98
HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
- Outlook 2000
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
- Outlook 2002/XP
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
- Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
- Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder
Then close outlook and delete the path
- Locate the Outlook Temporary Items folder by opening the Registry
and locating
*HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder*
- Navigate to the value of this Key. It should be something like:
*%USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\* where
OLK3D is some randomly generated string that always starts with OLK
- Quit Outlook
- Delete the contents of the folder
- Launch Outlook


--
ashvin

:D Just chill
-pls post your feedback on my reputation, would be of great help to
fine tune and provide better support..-
Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Help


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "Send to mail recipient not working"
Thread Thread Starter Forum Replies Last Post
No Send to Mail Recipient Option ThunDer_22 Technology & Internet 6 28-02-2009 12:58 PM
send to mail recipient maeve Windows Vista Mail 1 14-09-2008 12:40 AM
Send to mail recipient Stu Culp Windows XP Support 6 14-11-2007 12:07 PM
(right click)>Send To>Mail Recipient... not working...? 99XJ Windows XP Support 7 24-10-2007 03:13 AM
send to mail recipient ( as Attachment) the email will not send. kfoster@pfeinc.com MS Office Support 2 18-04-2007 09:22 PM


All times are GMT +5.5. The time now is 09:51 PM.