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error code 80073712

Vista Help


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  #1  
Old 16-10-2009
Megabyteme
 
Posts: n/a
error code 80073712

vista tried to update. All the updates took except for kb954155. I
have tried to do the stand alone update and it will not take. I have
gone into the datastore and removed the folders in there to try and get
it to install with no luck any ideas?
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  #2  
Old 16-10-2009
Flavius
 
Posts: n/a
Maybe this tool help you 'Description of the System Update Readiness
Tool for Windows Vista, for Windows Server 2008, and for Windows 7'
(http://support.microsoft.com/kb/947821)
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  #3  
Old 16-10-2009
Flavius
 
Posts: n/a
Re: error code 80073712

Try also this one with aggressive mode:'How do I reset Windows Update
components?' (http://support.microsoft.com/kb/971058)
If it don't help too:Are you sure you have trouble with only one
hotfix?
Error which you have as far as I know addressed to coruption files in
*C:\Windows\Servicing* and *C:\Windows\WinSxS* folders (if easy things
don't help).If you already ran Readiness Tool it should created
*CheckSur.log* file in *C:\Windows\Logs\CBS* folder -please paste this
log to post
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  #4  
Old 16-10-2009
MowGreen
 
Posts: n/a
Re: error code 80073712

The error has *nothing* do to with the Datastore subfolder rather,
there's corruption or inconsistencies in WinSxS.
Did you run the System Update Readiness Tool as Flavius had previously
suggested ?
Error 80073712 is listed on the error table and running CheckSUR
*should* resolve it: http://support.microsoft.com/kb/947821
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  #5  
Old 17-10-2009
Megabyteme
 
Posts: n/a
Re: error code 80073712

Fix it didn't work

Checking System Update Readiness.
Binary Version 6.0.6002.22202
Package Version 6.0
2009-10-14 01:16

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000
WinSxS\Manifests\x86_microsoft-windows-wmspdmod_31bf3856ad364e35_6.0.6000.16838_none_f831274072c7bd51.manifest

x86_microsoft-windows-wmspdmod_31bf3856ad364e35_6.0.6000.16838_none_f831274072c7bd51

Summary:
Seconds executed: 2028
Found 1 errors
CSI Manifest All Zeros Total count: 1

Unavailable repair files:

winsxs\manifests\x86_microsoft-windows-wmspdmod_31bf3856ad364e35_6.0.6000.16838_none_f831274072c7bd51.manifest
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  #6  
Old 17-10-2009
Flavius
 
Posts: n/a
Re: error code 80073712

As you can see this file is corrupted.I attached to post required
file,download it and unpack anywhere

1.Navigate to *C:\Windows\WinSxS\Manifests* folder,takeownership of
this folder and add your account to have full control
2.Copy my file to this folder -Even if you have already this file then
replace it.
3.Remove your account from permissions to Manifests folder
4.Restore ownership of Packages folder back to "NT
Service\TrustedInstaller"
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  #7  
Old 17-10-2009
Peter Foldes
 
Posts: n/a
Re: error code 80073712

How to troubleshoot Windows Vista and Windows Server 2008 service pack
installation issues
[Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]
http://support.microsoft.com/kb/947366

....You receive an error message that includes the following code when you
try to use Windows Update: "0x80073712
http://support.microsoft.com/kb/931712/

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (e.g., Installation).
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  #8  
Old 17-10-2009
Megabyteme
 
Posts: n/a
Flavius it worked man. I had an error doing it but i think i did a typo
but it did take. I did the update and I seem to be good. Thanks Man
for your time.
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  #9  
Old 11-12-2009
Member
 
Join Date: Dec 2009
Posts: 4
Re: error code 80073712 HELP PLEASE!

I have Vista 64 bit home edition, and have tried all the suggested fixes to get Service Pack 2 to load, without success. I do not have the pending.xml file to delete or rename. I have TWO corrupt files that need to be replaced, but I have no idea how to get functional copies of these files. The corrupt files are

winsxs\manifests\wow_64_microsoft-windows-wpfcorecomp_31bf3856ad364e35_6.0.6001.18096_none_0a4c4cd82b5b4d4f.manifest

winsxs\manifests\msil_system.xml.resources_b77a5c561934e089_6.0.6000.20935_en-us_609f9f60396a36f1.manifest

Can anyone tell me how to get functional files to replace these corrupt ones, and how to do the replacement? (I've already taken ownership of the folders)
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  #10  
Old 14-12-2009
Member
 
Join Date: Dec 2009
Posts: 4
Re: error code 80073712

Flavius, thank you SO much! I am writing this reply on my computer with the SP2 completely installed - thanks to your sending me intact copies of the corrupt files. What a relief! Many, many, thanks for your wonderful help!
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  #11  
Old 26-12-2009
Member
 
Join Date: Dec 2009
Posts: 6
Re: error code 80073712

Hi i am having problems with installing updates for vista home basic. I have tried almost every fix i could find online and none of them have worked. I tried to force the WUA and it came up with the same error code 80073712.
Can anyone help me?
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  #12  
Old 28-12-2009
Flavius
 
Posts: n/a
Hi flavius..I have the following log file

Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2009-11-23 15:14

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.

Checking component store
(f) CSI Manifest
Missing 0x00000002 msil_system.transactions.resources_b77a5c561934e089_6.0.6000.16720_en-us_3a7b29b027d73d02.manifest msil_system.transactions.resources_b77a5c561934e089_6.0.6000.16720_en-us_3a7b29b027d73d02
(f) CSI Manifest
Missing 0x00000002 x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1.manifest x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1
(f) CSI Payload File
Missing 0x00000000 M1033DSK.UNT x86_microsoft-windows-mulanttsvoiceenudsk_31bf3856ad364e35_6.0.6000.16386_none_0d44c2d7a6e22754
Summary:
Seconds executed: 2137
Found 3 errors
CSI Manifest Missing Total Count: 2
CSI Payload File Missing Total Count: 1

How do I go on from here?
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  #13  
Old 11-02-2011
Member
 
Join Date: Feb 2011
Posts: 1
Re: error code 80073712

Same problem, as per thread, ran CheckSur, report was as follows:

Summary:
Seconds executed: 2865
Found 2 errors
CSI Manifest All Zeros Total count: 2
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-m..ayer-core.resources_31bf3856ad364e35_6.0.6001.18528_en-us_7f8cca9f9a08513f.manifest
winsxs\manifests\amd64_microsoft-windows-m..ayer-core.resources_31bf3856ad364e35_6.0.6001.22762_en-us_7fe527e4b34bc5ea.manifest

Don't have full Vista disk, can anyone provide me with these two files?

Running Vista Home Premium 64 bit.


Thanks.
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