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Windows media player not working

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  #1  
Old 28-06-2009
Rowbie
 
Posts: n/a
Windows media player not working


Hi,
my WMP refuses to work anymore. If I try and open it or open anything
that would automatically play in it then I just get a message saying
windows media player has stopped working, it doesn't open at all.
I've tried a few things I've found on forums and stuff but have
absolutely no idea what I'm doing.
This is the problem:

Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6349
Application Timestamp: 494727bd
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6000.16609
Fault Module Timestamp: 4757753e
Exception Code: c0000005
Exception Offset: 000049b0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 631e
Additional Information 2: 0f8d2fd92b837c9dbc44acd9a6c5a20c
Additional Information 3: 06df
Additional Information 4: ca97d6fc5873a09a063c6e173006ba70

which basically means nothing to me!
I recently needed to clear space on my laptop and so moved some things
to an external hard drive, but I think this was a problem before that so
I don't think it was from me getting rid of anything important, I was
quite careful not to move anything I didn't know the use of.
If anyone can give me suggestions that would be great, thanks.


--
Rowbie
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  #2  
Old 28-06-2009
Cal Bear '66
 
Posts: n/a
Re: Windows media player not working

What program loads OLEAUT32.dll ?

Have you tried to unregister/rename/delete OLEAUT32.dll?


I Bleed Blue and Gold
GO BEARS!


"Rowbie" <guest@unknown-email.com> wrote in message
news:99401a5b8e68189de7514b0bee5144bf@nntp-gateway.com...
>
> Hi,
> my WMP refuses to work anymore. If I try and open it or open anything
> that would automatically play in it then I just get a message saying
> windows media player has stopped working, it doesn't open at all.
> I've tried a few things I've found on forums and stuff but have
> absolutely no idea what I'm doing.
> This is the problem:
>
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6349
> Application Timestamp: 494727bd
> Fault Module Name: OLEAUT32.dll
> Fault Module Version: 6.0.6000.16609
> Fault Module Timestamp: 4757753e
> Exception Code: c0000005
> Exception Offset: 000049b0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: 631e
> Additional Information 2: 0f8d2fd92b837c9dbc44acd9a6c5a20c
> Additional Information 3: 06df
> Additional Information 4: ca97d6fc5873a09a063c6e173006ba70
>
> which basically means nothing to me!
> I recently needed to clear space on my laptop and so moved some things
> to an external hard drive, but I think this was a problem before that so
> I don't think it was from me getting rid of anything important, I was
> quite careful not to move anything I didn't know the use of.
> If anyone can give me suggestions that would be great, thanks.
>
>
> --
> Rowbie



Reply With Quote
  #3  
Old 28-06-2009
Cal Bear '66
 
Posts: n/a
Re: Windows media player not working

It appears that OLEAUT32.dll is a system file.

Have you applied Service Packs 1 and 2?

See: http://support.microsoft.com/KB/943899


I Bleed Blue and Gold
GO BEARS!


"Cal Bear '66" <x1x1x1@x1x1x1.org> wrote in message
news:82C20E8F-0376-481C-A6E4-21A28690DEB9@microsoft.com...
> What program loads OLEAUT32.dll ?
>
> Have you tried to unregister/rename/delete OLEAUT32.dll?
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Rowbie" <guest@unknown-email.com> wrote in message
> news:99401a5b8e68189de7514b0bee5144bf@nntp-gateway.com...
>>
>> Hi,
>> my WMP refuses to work anymore. If I try and open it or open anything
>> that would automatically play in it then I just get a message saying
>> windows media player has stopped working, it doesn't open at all.
>> I've tried a few things I've found on forums and stuff but have
>> absolutely no idea what I'm doing.
>> This is the problem:
>>
>> Problem Event Name: APPCRASH
>> Application Name: wmplayer.exe
>> Application Version: 11.0.6000.6349
>> Application Timestamp: 494727bd
>> Fault Module Name: OLEAUT32.dll
>> Fault Module Version: 6.0.6000.16609
>> Fault Module Timestamp: 4757753e
>> Exception Code: c0000005
>> Exception Offset: 000049b0
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 2057
>> Additional Information 1: 631e
>> Additional Information 2: 0f8d2fd92b837c9dbc44acd9a6c5a20c
>> Additional Information 3: 06df
>> Additional Information 4: ca97d6fc5873a09a063c6e173006ba70
>>
>> which basically means nothing to me!
>> I recently needed to clear space on my laptop and so moved some things
>> to an external hard drive, but I think this was a problem before that so
>> I don't think it was from me getting rid of anything important, I was
>> quite careful not to move anything I didn't know the use of.
>> If anyone can give me suggestions that would be great, thanks.
>>
>>
>> --
>> Rowbie

>
>



Reply With Quote
  #4  
Old 05-07-2009
Clevo
 
Posts: n/a
Re: Windows media player not working


Rowbie;1076716 Wrote:
> Hi,
> my WMP refuses to work anymore. If I try and open it or open anything
> that would automatically play in it then I just get a message saying
> windows media player has stopped working, it doesn't open at all.
> I've tried a few things I've found on forums and stuff but have
> absolutely no idea what I'm doing.
> This is the problem:
>
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6349
> Application Timestamp: 494727bd
> Fault Module Name: OLEAUT32.dll
> Fault Module Version: 6.0.6000.16609
> Fault Module Timestamp: 4757753e
> Exception Code: c0000005
> Exception Offset: 000049b0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: 631e
> Additional Information 2: 0f8d2fd92b837c9dbc44acd9a6c5a20c
> Additional Information 3: 06df
> Additional Information 4: ca97d6fc5873a09a063c6e173006ba70
>
> which basically means nothing to me!
> I recently needed to clear space on my laptop and so moved some things
> to an external hard drive, but I think this was a problem before that so
> I don't think it was from me getting rid of anything important, I was
> quite careful not to move anything I didn't know the use of.
> If anyone can give me suggestions that would be great, thanks.


the fault is this line:

Fault Module Name: OLEAUT32.dll


Do a google search for OLEAUT32.dll and you will find your solution


--
Clevo

___________________________
Windows Vista Home Premium x64 + SP1
ASUS P5K MB
Intel Core2 Quad Q6600 @ 2.4GHz
4GB RAM (DDR2)
NVIDIA GeForce 8600 GTS
Realtek HD onboard sound

Helpful links:
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