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Getting igfx stopped responding and recovered message in VISTA Help!!!

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  #1  
Old 19-06-2009
Dusko Savatovic
 
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Re: Getting igfx stopped responding and recovered message in VISTA Help!!!

You should direct your query to the manufacturer's forum or if your computer
is covered by the waranty, you should have it repaired by your dealer.

If you have tried to fix the problem with the latest manufacturer's driver,
then the root of the problem is most likely a hardware problem.

If I encounter such a problem, I would first reinstall the computer to a
clean state by using manufacturer's recovery solution and apply the latest
BIOS and drivers. If the problem persists, I would return the computer for
repair or replacement.

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  #2  
Old 19-06-2009
Suhaib Ahmad Khan
 
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Getting igfx stopped responding and recovered message in VISTA Help!!!

In my new Lenovo N500 Dual Core 2.16 (T3400) with 1 GB RAM and 250 GB HD , I
am frequently getting Black screen for 1 sec. and soon after it resumes a
message displayed saying igfx display driver stopped responding and
recovered. I am now Sick of that Can anyone have the solution.

I am using Vista Business with updated graphics driver

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  #3  
Old 19-06-2009
rusty car
 
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Re: Getting igfx stopped responding and recovered message in VISTA Help!!!

so,, all bragging aside......


if one lousy second is your only problem in life,, you already miles ahead of others.
Q::: what will you do with that 'second' once you've saved it?

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  #4  
Old 31-07-2009
jim94510
 
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Re: Getting igfx stopped responding and recovered message in VISTA Help!!!

Hi, new to this forum, but couldn't help but reply to this issue. The is
for HP SYSTEMS but could apply to others.

I too had this issue, and YES, this second is VERY IMPORTANT,
regardless of the previous rather callous post. Should this issue not
get corrected, eventually it will cause a rapid flip of black screens
... then the BLUE SCREEN OF DEATH!

HP's forums have many posts about this issue (and has even extended the
warranty on those systems with AMD chips, but not Intel).

The issue is one of clashing drivers & HP's rather erratic Driver &
Support website. There is an issue where either the website OR the
"Health Check" reports BIOS & Chipset updates for Intel systems with AMD
driver updates.

After threatening to return my laptop, I was transferred to a Level 2
Tech, whereby he authorized the generic Intel ('Laptop, Notebook,
Desktop, Server and Embedded Processor Technology - Intel'
(http://www.intel.com)) driver fix for this issue. IF YOUR SYSTEM IS
UNDER WARRANTY, GET THE AUTHORIZATION SPECIFICALLY SAYING "THIS
AUTHORIZATION WILL NOT VOID OR LIMIT ANY EXISTING/REMAINING WARRANTY" BY
EMAIL FOR YOUR RECORDS, and make sure it has the techs name,
city/country and supervisor's name!!! As this fix is not on HP's Support
site.

Also, before you download any updates, google the driver version to see
if it is meant to work with your system chips.

This issue started from the moment I originally turned it on. Come to
find out I had an AMD BIOS version (which has been fixed) and the HP
Techs have no idea where this comes from, and of course blame the
customer, as if I just liked the sound of that BIOS version and
installed it. The same can be said regarding the Intel Chipset driver
update. My system came with a version not on the website, which is 2
generations old.

My advise is demand a more advanced tech (Level 2), as the Level 1's
are nothing but script drones, and will have you reinstalling your OS
before you know it, slick as grease, because they don't know how to fix
it. (BTW - reinstalling the OS from recovery disks will only place the
system back to factory specs, and when you do the requisite MS & HP
updates, your right back in the same place.

This has been my experience with HP and this IGFX error. The generic
driver fix on Intel's website fixed the issue, along with the correct
BIOS.

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