Canon Pixma MP190 scan error / printing and copying works fine...please help

Hi i've just bought a new all in one printer from Canon.
Its the Pixma MP190 and i have trouble using the scanner with MP Navigator
EX V1.2
I can without any problems print and make copy's with the inbuild scanner
but
whenever i try to do a scan i get a "cannot communicate with scanner" error
and tells me to check the usb cable.
I tried all solutions i could find like installing with admin rights /
reinstalling /resetting /
installing in safe mode / restarting the WIA service in services.msc / tried
different USB ports on my pc /
turning off usb 2.0 (this one was absolutely useless 'cause i couldn't use
my usb mouse en keyboard)
setting PCI1 (irq) from auto to 7 / Damn there are so many things more i
tried but no avail...
it's weekend and i'm still trying to find a solution for this issue and it's
driving me nuts...
I really would appraciate if someone coould help me with this issue...
What could i do other then dump this canon inside a garbage can and go for
another expensive one or other brand???
Any help would be appreciated...

Did you ensure you have the most up to date drivers from the Canon website?
--
Cari (MS-MVP)
Windows Technologies - Printing/Imaging
http://www.coribright.com/windows

"GRiZLOC" <kilics@NOSPAMhome.nl> wrote in message
news:624BB371-AB46-4D36-8F2E-DF0CB0668510@microsoft.com...
> Hi i've just bought a new all in one printer from Canon.
> Its the Pixma MP190 and i have trouble using the scanner with MP Navigator
> EX V1.2
> I can without any problems print and make copy's with the inbuild scanner
> but
> whenever i try to do a scan i get a "cannot communicate with scanner"
> error and tells me to check the usb cable.
> I tried all solutions i could find like installing with admin rights /
> reinstalling /resetting /
> installing in safe mode / restarting the WIA service in services.msc /
> tried different USB ports on my pc /
> turning off usb 2.0 (this one was absolutely useless 'cause i couldn't use
> my usb mouse en keyboard)
> setting PCI1 (irq) from auto to 7 / Damn there are so many things more i
> tried but no avail...
> it's weekend and i'm still trying to find a solution for this issue and
> it's driving me nuts...
> I really would appraciate if someone coould help me with this issue...
> What could i do other then dump this canon inside a garbage can and go for
> another expensive one or other brand???
> Any help would be appreciated...

[mike.wakefield]

hi, did you ever find the solution to this problem? i have the same issue and its driving me nuts, thanks

[ApPy10]

Originally Posted by mike.wakefield

hi, did you ever find the solution to this problem? i have the same issue and its driving me nuts, thanks

Can you please explain in details what kind of error message you are getting? Have you tried pulling out and putting back in the ink cartridge to make sure it is inserted in your printer correctly. Try not to force it back in. If this does not work, you may have to replace the ink cartridge. Report back with some more information about the exact error that you are getting.