Need help with error code 80073712

I am having problem updating my computer. I followed the instructions
provided at http://support.microsoft.com/kb/931712 but found some problems
it could not fix.

In the log C:/Windows/CBS/CBS.log

2009-05-28 15:35:17, Info CSI 00000225 [SR] Verify
complete
2009-05-28 15:35:17, Info CSI 00000226 [SR] Repairing 3
components
2009-05-28 15:35:17, Info CSI 00000227 [SR] Beginning
Verify and Repair transaction
2009-05-28 15:35:17, Info CSI 00000228 [SR] Cannot
verify component files for 47d652ab5793a577a5646cdc3ca7f489, Version =
6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
(FALSE)
2009-05-28 15:35:17, Info CSI 00000229 [SR] Cannot
verify component files for f2eff7c739b1b3ff76131886093b709f, Version =
6.0.6000.16819, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
(FALSE)
2009-05-28 15:35:17, Info CSI 0000022a [SR] Cannot
verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
2009-05-28 15:35:17, Info CSI 0000022b Repair results
created:
POQ 71 starts:

POQ 71 ends.


Is there anyone who knows how to fix these 3 problems?

I solved the problem. I used regedit, searched for the problem components
and deleted them (backed up the entries first) from the registry. Ran SFC
/SCANNOW and no problems were detected. I tried installing SP2 and it worked.


"Tae Song" wrote:

> I am having problem updating my computer. I followed the instructions
> provided at http://support.microsoft.com/kb/931712 but found some problems
> it could not fix.
>
> In the log C:/Windows/CBS/CBS.log
>
> 2009-05-28 15:35:17, Info CSI 00000225 [SR] Verify
> complete
> 2009-05-28 15:35:17, Info CSI 00000226 [SR] Repairing 3
> components
> 2009-05-28 15:35:17, Info CSI 00000227 [SR] Beginning
> Verify and Repair transaction
> 2009-05-28 15:35:17, Info CSI 00000228 [SR] Cannot
> verify component files for 47d652ab5793a577a5646cdc3ca7f489, Version =
> 6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
> VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
> neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
> (FALSE)
> 2009-05-28 15:35:17, Info CSI 00000229 [SR] Cannot
> verify component files for f2eff7c739b1b3ff76131886093b709f, Version =
> 6.0.6000.16819, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
> VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
> neutral, TypeName neutral, PublicKey neutral, manifest may be damaged
> (FALSE)
> 2009-05-28 15:35:17, Info CSI 0000022a [SR] Cannot
> verify component files for Microsoft-Windows-OESpamfilter-DAT, Version =
> 6.0.6001.18214, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral,
> VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type
> neutral, TypeName neutral, PublicKey neutral, manifest may be damaged (TRUE)
> 2009-05-28 15:35:17, Info CSI 0000022b Repair results
> created:
> POQ 71 starts:
>
> POQ 71 ends.
>
>
> Is there anyone who knows how to fix these 3 problems?
>

[ru2fgfm]

Hi i am having problems with installing updates for vista home basic. I have tried almost every fix i could find online and none of them have worked. I tried to force the WUA and it came up with the same error code 80073712.
Can anyone help me?

How to troubleshoot Windows Vista and Windows Server 2008 service pack
installation issues
[Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]
http://support.microsoft.com/kb/947366

....You receive an error message that includes the following code when you
try to use Windows Update: "0x80073712
http://support.microsoft.com/kb/931712/

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (e.g., Installation).



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"ru2fgfm" <ru2fgfm.43rzbd@DoNotSpam.com> wrote in message
news:ru2fgfm.43rzbd@DoNotSpam.com...
>
> Hi i am having problems with installing updates for vista home basic. I
> have tried almost every fix i could find online and none of them have
> worked. I tried to force the WUA and it came up with the same error code
> 80073712.
> Can anyone help me?
>
>
> --
> ru2fgfm
> ------------------------------------------------------------------------
> ru2fgfm's Profile: http://forums.techarena.in/members/167367.htm
> View this thread: Need help with error code 80073712
>
> http://forums.techarena.in
>

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2).

This support for Windows Vista Service Pack 2 (SP2) is valid until February
26, 2010..

Availability of chat or e-mail support differs depending on your geographic
location.

For customers residing in North America, chat and e-mail support is
available.
<https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1>
Go to
<http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034> &
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).

You'll find additional support for Vista SP2 issues in
microsoft.public.windows.vista.general newsgroup and in these forums:

• http://social.answers.microsoft.com/...stawu/threads/

• http://social.answers.microsoft.com/...nstall/threads

• http://social.technet.microsoft.com/...stasp/threads/

--

"Peter Foldes" wrote:

> How to troubleshoot Windows Vista and Windows Server 2008 service pack
> installation issues
> [Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]
> http://support.microsoft.com/kb/947366
>
> ....You receive an error message that includes the following code when you
> try to use Windows Update: "0x80073712
> http://support.microsoft.com/kb/931712/
>
> Free unlimited installation and compatibility support is available for
> Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
> Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
> chat or e-mail support differs depending on your geographic location. Go to
> http://support.microsoft.com/oas/def...4&gprid=582034 &
> select appropriate category (e.g., Installation).
>
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "ru2fgfm" <ru2fgfm.43rzbd@DoNotSpam.com> wrote in message
> news:ru2fgfm.43rzbd@DoNotSpam.com...
> >
> > Hi i am having problems with installing updates for vista home basic. I
> > have tried almost every fix i could find online and none of them have
> > worked. I tried to force the WUA and it came up with the same error code
> > 80073712.
> > Can anyone help me?
> >
> >
> > --
> > ru2fgfm
> > ------------------------------------------------------------------------
> > ru2fgfm's Profile: http://forums.techarena.in/members/167367.htm
> > View this thread: Need help with error code 80073712
> >
> > http://forums.techarena.in
> >
>
> .
>