Exploit.PDF-JS.Gen (v) keeping Vista from opening files/commands

Hello!

I hope you can help.

I have a Vista 32 bit Home premium Gateway tower.

running Vipre antivirus/anti spyware.

It caught a Exploit.PDF-JS.Gen (v) malware, that has done some very
interesting and damaging things to my computer. It appears that the
files associated with various tasks are still there, but the virus has
added/modified code to make it look like the files are missing.

System loads fine, for either basic user or admin.
Issues:
1) Cannot edit users at all when signed in as admin. (nor parental
controls, user access)
2) when attempting to launch many programs, i get the following errors
a) windows defender: the system cannot find the file specified
b) when i try to click on an executable (i.e. i just downloaded
HighJacker to identify issues) i get the following type errrors: Windows
cannot find C:\Users\CJ\Desktop\HJTInstall.exe

c) When I go to users account under admin, I only have the Admin
account (and I can't edit any user account controls on or off) and my
other basic user doesn't show up, even though it boots.

Help! Nothing is working. where to start? Thanks


--
joyntman

Once your computer becomes infected with malware, its likely your entire operating system
is now compromised. The only effective solution is to backup your files and proceed with
a "clean install" of Windows .

--
Try the new Windows Vista Answers Forums:
http://social.answers.microsoft.com/.../windowsvista/


"joyntman" <guest@unknown-email.com> wrote in message news:d52cafda1657acbfcb8dedcece0e99ce@nntp-gateway.com...

Hello!

I hope you can help.

I have a Vista 32 bit Home premium Gateway tower.

running Vipre antivirus/anti spyware.

It caught a Exploit.PDF-JS.Gen (v) malware, that has done some very
interesting and damaging things to my computer. It appears that the
files associated with various tasks are still there, but the virus has
added/modified code to make it look like the files are missing.

System loads fine, for either basic user or admin.
Issues:
1) Cannot edit users at all when signed in as admin. (nor parental
controls, user access)
2) when attempting to launch many programs, i get the following errors
a) windows defender: the system cannot find the file specified
b) when i try to click on an executable (i.e. i just downloaded
HighJacker to identify issues) i get the following type errrors: Windows
cannot find C:\Users\CJ\Desktop\HJTInstall.exe

c) When I go to users account under admin, I only have the Admin
account (and I can't edit any user account controls on or off) and my
other basic user doesn't show up, even though it boots.

Help! Nothing is working. where to start? Thanks


--
joyntman

joyntman wrote:

>
> Hello!
>
> I hope you can help.
>
> I have a Vista 32 bit Home premium Gateway tower.
>
> running Vipre antivirus/anti spyware.
>
> It caught a Exploit.PDF-JS.Gen (v) malware, that has done some very
> interesting and damaging things to my computer. It appears that the
> files associated with various tasks are still there, but the virus has
> added/modified code to make it look like the files are missing.
>
> System loads fine, for either basic user or admin.
> Issues:
> 1) Cannot edit users at all when signed in as admin. (nor parental
> controls, user access)
> 2) when attempting to launch many programs, i get the following errors
> a) windows defender: the system cannot find the file specified
> b) when i try to click on an executable (i.e. i just downloaded
> HighJacker to identify issues) i get the following type errrors: Windows
> cannot find C:\Users\CJ\Desktop\HJTInstall.exe
>
> c) When I go to users account under admin, I only have the Admin
> account (and I can't edit any user account controls on or off) and my
> other basic user doesn't show up, even though it boots.

At this point either get guided help at one of the specialty forums below OR
back up your data and do a clean install of Windows. It is your choice. If
you are unsure how to back up your data or how to do a clean install, you
can take your machine to a local computer professional. I don't recommend
using BigComputerStore/GeekSquad types of places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.net/viewtopic.php?t=4075 - Posting FAQ
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/...splay.php?f=25
http://www.geekstogo.com/forum/Malwa..._Here-f37.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://gladiator-antivirus.com/forum...?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Remember that when you back up your files and reinstall (as advised)
that you first may want to see if you can find out what dropped the
virus there and that it doesn't reside in disguise in something you back
up... else you may put it right back :)

joyntman wrote:
> Hello!
>
> I hope you can help.
>
> I have a Vista 32 bit Home premium Gateway tower.
>
> running Vipre antivirus/anti spyware.
>
> It caught a Exploit.PDF-JS.Gen (v) malware, that has done some very
> interesting and damaging things to my computer. It appears that the
> files associated with various tasks are still there, but the virus has
> added/modified code to make it look like the files are missing.
>
> System loads fine, for either basic user or admin.
> Issues:
> 1) Cannot edit users at all when signed in as admin. (nor parental
> controls, user access)
> 2) when attempting to launch many programs, i get the following errors
> a) windows defender: the system cannot find the file specified
> b) when i try to click on an executable (i.e. i just downloaded
> HighJacker to identify issues) i get the following type errrors: Windows
> cannot find C:\Users\CJ\Desktop\HJTInstall.exe
>
> c) When I go to users account under admin, I only have the Admin
> account (and I can't edit any user account controls on or off) and my
> other basic user doesn't show up, even though it boots.
>
> Help! Nothing is working. where to start? Thanks
>
>