Unable to install printer. Operation could not be completed (error 0x000003eb)

[saholee]

I am using Vista Home premium 32bit.
I knew a week ago, my default printer (a local printer using standard
TCP/IP port) was not recognized by any program I am using any more.
So, I deleted it and tried to reinstall the printer.
And I got
"Unable to install printer. Operation could not be completed (error
0x000003eb)".
It's HP LaserJet and I tried every driver recommended.
Failure!!!
Also I noticed that I am not able to open (see) the printer properties
dialog window for
other printers even working well currently.
Is there anyone can help me to solve these problems?
I googled but I could not find the solution to solve my problems.
Please..... help and give me some advices.
Thanks.


--
saholee

[Ten Pin Bowling]

dump the HP and get an Epson.

[Alan Morris [MSFT]]

E:\>winerror 0x000003eb
1003 ERROR_CAN_NOT_COMPLETE <--> No NTSTATUS matched



verify the print spooler service is started.


Are you using a driver that ships with the OS. If not see if using an inbox
driver at least can get the printer created.


Also on the Standard Port, if the IP address on the printer has changed and
you are printing to the IP rather than the hostname of the device, you will
need to create a new port.

[saholee]

Dear Alan,

the printer spooler service is started. I checked already.
even restarting the service did not solve any problem I have.
and for the drivers, I tried all drivers I could get (including ones
with OS, downloaded drivers from HP web sites, universal PS
drivers....).
I am still stuck.
I could not open the printer properties box yet.
One thing I would like to add to my first thread is I can open the
print server property box but I can't add or remove anything in this
box.
Thank you anyway for your advice.


--
saholee

[Cari \(MS-MVP\)]

Make sure you are logged on as the Administrator.

[Alan Morris [MSFT]]

the printer property dialog by default gets opened without admin rights.
Right click on printer Run as administrator to open the property pages with
admin credentials