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Printer communication system has stopped working?

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Old 27-01-2009
J. Shane Kunkle
Posts: n/a
Printer communication system has stopped working?

Just bought a new computer (Alienware M17 with 64 bit windows vista
ultimate) and installed the drivers for my Dell 924 all in one via a
Dell 3300 wireless printer adapter. The printer is working fine with
my new computer - however after I installed the printer the following
message pops up about every 15 minutes:

Printer communication system has stopped working and was closed. A
problem caused the application to stop working correctly. Windows
will notify you if a solution is available.

Sometimes an additional prompt appears to submit the problem to
Microsoft – however Windows has yet to find a solution to the
problem. The only printers I have installed on my system are my “Dell
Photo AIO Printer 924” and the default “Microsoft XPS Document
Writer.” I’ve never seen this issue with any of the other computers
that use this printer running 32 bit versions of vista.

This is getting really annoying – does anyone know how to stop this
message from popping up all the time? Thanks in advance,

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Old 27-01-2009
Alan Morris [MSFT]
Posts: n/a
Re: Printer communication system has stopped working?

What application is failing?. I'm assuming this is something from Dell.
Look for Dell services and see if stopping one of them fixes this.

Windows can only find a solution if the vendor fixes the software and
updates Microsoft.
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Old 04-02-2009
Posts: n/a
I found a temporary solution. It's not exactly the cure it should be,
but it works. Go to services.msc. Locate your printer and open up the
file & select the "recovery" tab. Change first, second & subsequent
failures from "take no action" to "restart the service." You'll still
receive the "printer communication system" notice, but I just minimize
it to my toolbar. I'm still able to print but can't scan from my
wireless printer to my Studio 17 yet.

Bad part is, no one seems to want to take responsibility for or correct
whatever bug is causing this screw up.

keep sending the crashes to Microsoft. There are people looking at these
and their goal is to direct you to a solution.
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Old 06-02-2009
Posts: n/a
I have a Sony VAIO VGN-AW120J with Vista 64bit Home Premium. My printer is a
Lexmark all-in-one X9350.

I have only had this computer for about 2 months but I never could get the
printer to work. I've installed all the latest drivers.

Shortly after a reboot, I get this pop up...

this is the Lexmark printer communication software.

^^ I'm confused... what are you saying exactly...?
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Old 16-03-2009
Posts: n/a
Re: Printer communication system has stopped working?

I have the same problem and that includes no one taking responsibility. I
keep getting sent back and forth. So frustrating!
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Old 21-01-2010
Join Date: Jan 2010
Posts: 1
Re: Printer communication system has stopped working?

I have had my Dell for more than a year. I have been using the same printer the entire time. Just after Thanksgiving my printer started giving me the message of "Printer communication system has stopped working" or "communication not available". I have uninstalled and reinstalled the updated drivers from the website. Still no help. I grabbed my old computer (operating on XP) and printed anything I want without problem. So this leads me to believe that one of the updates that were automatically installed messed up my communications to my printer. I really need to be able to print. I really would like some help. Thanks.
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