Capture device error Bad Pool Header and BSOD

My Dazzle Pinnacle capture device won't work. Pinnacle doesn't offer any tech
support for it and so far, I haven't found a fix on the Forum.
Can anyone help? I deleted the drivers folder, downloaded and installed
14.0.0.162 (32 bit) for my dvc 170 capture device to use on Vista. When I
click on the electronic unplug icon and check the driver properties, I have
version 2.5.6.0 March 8, 2006 even though I just installed it yesterday
(Dec 26, 2008). I move through the software to the point where I want to
Capture, in pinnacle software, then I still get the Blue Screen of death with
the Bad Pool Header message. I also have Windows Movie Maker and Adobe. When
I use those, The computer doesn't shut down, but I still cannot capture from
a Camcorder or VCR/DVD. I've had the capture device almost a year and have
spent many hours trying to get it to work. It's very disappointing that
Pinnacle doesn't offer any phone, email, or live chat support for something
that is still under warranty, but has never worked. Anyone's help is very
much appreciated! Thanks Larry
--
ldl

Sounds like a Pinnacle problem rather than a Vista problem but I would
recommend finding a Pinnacle user group forum to get more specific help
with Pinnacle.

Just did a google search and noticed there are a few youtube videos to
help you...

like this one 'YouTube - dazzle DVC 170 vista software installation'
(http://au.youtube.com/watch?v=avdsl95TN4U)

DMD guy;921986 Wrote:
> My Dazzle Pinnacle capture device won't work. Pinnacle doesn't offer any
> tech
> support for it and so far, I haven't found a fix on the Forum.
> Can anyone help? I deleted the drivers folder, downloaded and installed
> 14.0.0.162 (32 bit) for my dvc 170 capture device to use on Vista. When
> I
> click on the electronic unplug icon and check the driver properties, I
> have
> version 2.5.6.0 March 8, 2006 even though I just installed it yesterday
> (Dec 26, 2008). I move through the software to the point where I want
> to
> Capture, in pinnacle software, then I still get the Blue Screen of
> death with
> the Bad Pool Header message. I also have Windows Movie Maker and Adobe.
> When
> I use those, The computer doesn't shut down, but I still cannot capture
> from
> a Camcorder or VCR/DVD. I've had the capture device almost a year and
> have
> spent many hours trying to get it to work. It's very disappointing that
> Pinnacle doesn't offer any phone, email, or live chat support for
> something
> that is still under warranty, but has never worked. Anyone's help is
> very
> much appreciated! Thanks Larry
> --
> ldl


--
Clevo

___________________________
Windows Vista Home Premium x64 + SP1
ASUS P5K MB
Intel Core2 Quad Q6600 @ 2.4GHz
4GB RAM (DDR2)
NVIDIA GeForce 8600 GTS
Realtek HD onboard sound

Helpful links:
http://windowshelp.microsoft.com/Win...91033.mspx#EEE

Clevo: Thank you very much. I would have never thought that U Tube would
have anything about this. I looked at one, but there are several there. I
will go back
and look more. I appreciate your help.
Larry
--
ldl


"Clevo" wrote:

>
> Sounds like a Pinnacle problem rather than a Vista problem but I would
> recommend finding a Pinnacle user group forum to get more specific help
> with Pinnacle.
>
> Just did a google search and noticed there are a few youtube videos to
> help you...
>
> like this one 'YouTube - dazzle DVC 170 vista software installation'
> (http://au.youtube.com/watch?v=avdsl95TN4U)
>
> DMD guy;921986 Wrote:
> > My Dazzle Pinnacle capture device won't work. Pinnacle doesn't offer any
> > tech
> > support for it and so far, I haven't found a fix on the Forum.
> > Can anyone help? I deleted the drivers folder, downloaded and installed
> > 14.0.0.162 (32 bit) for my dvc 170 capture device to use on Vista. When
> > I
> > click on the electronic unplug icon and check the driver properties, I
> > have
> > version 2.5.6.0 March 8, 2006 even though I just installed it yesterday
> > (Dec 26, 2008). I move through the software to the point where I want
> > to
> > Capture, in pinnacle software, then I still get the Blue Screen of
> > death with
> > the Bad Pool Header message. I also have Windows Movie Maker and Adobe.
> > When
> > I use those, The computer doesn't shut down, but I still cannot capture
> > from
> > a Camcorder or VCR/DVD. I've had the capture device almost a year and
> > have
> > spent many hours trying to get it to work. It's very disappointing that
> > Pinnacle doesn't offer any phone, email, or live chat support for
> > something
> > that is still under warranty, but has never worked. Anyone's help is
> > very
> > much appreciated! Thanks Larry
> > --
> > ldl
>
>
> --
> Clevo
>
> ___________________________
> Windows Vista Home Premium x64 + SP1
> ASUS P5K MB
> Intel Core2 Quad Q6600 @ 2.4GHz
> 4GB RAM (DDR2)
> NVIDIA GeForce 8600 GTS
> Realtek HD onboard sound
>
> Helpful links:
> http://windowshelp.microsoft.com/Win...91033.mspx#EEE
>