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Thread: Error 0x00000709 when connecting to network printer

  1. #1
    Sandy Wood Guest

    Error 0x00000709 when connecting to network printer

    I've setup a Dell 5100cn printer on a Windows 2008 x64 server for our Vista
    users to print on. I added a x86 driver for our x86 Vista users. I'm running
    Vista x86 and I can connect to the printer without problem. We've got 3 x64
    Vista systems that cannot connect to the same printer, they recieve an error
    0x00000709 when they attempt to connect. I've checked the permissions and
    they all appear to be set correctly - Everyone can print. Any idea what might
    be missing to allow them to print?
    --
    Sandy Wood
    Orange County District Attorney

  2. #2
    Alan Morris [MSFT] Guest

    Re: Error 0x00000709 when connecting to network printer

    E:\>winerror 0x00000709
    1801 ERROR_INVALID_PRINTER_NAME <--> No NTSTATUS matched

    I'm stumped since the x86 machines connect okay

    Try installing the driver on the client machine, then make the connection.
    If that works I'm still stumped.

  3. #3
    Sandy Wood Guest

    Re: Error 0x00000709 when connecting to network printer

    Well at least I've got the 'printer name invalid' to check on. Thanks for the
    try, I'll see what I can find. By the way, there's no order that the drivers
    (x86, x64) appear to a client when they attempt to connect is there?
    -

  4. #4
    Alan Morris [MSFT] Guest

    Re: Error 0x00000709 when connecting to network printer

    the client's going to pull the driver provided by name, then architecture
    (x86, x64).

    -

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