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Thread: Windows Media Player 11 won't play DVDs

  1. #1
    Nick Guest

    Windows Media Player 11 won't play DVDs

    I've been having a problem with Windows Media Player 11 for a few months now
    and I'm at a loss for figuring it out.

    A few months ago, Windows Media Player decided to stop playing my DVDs.
    Before this it had worked perfectly in both it and Windows Media Center.
    The DVD drive works just fine as I'm able to read and write DVDs without a
    problem. I had pretty much stopped watching DVDs for a few months so I
    can't link it to specifically one change that I've made to my computer, but
    suffice it to say none of the new program instillations should have bothered
    anything video related.

    This is what it looks like when I try to watch a movie:
    http://img.photobucket.com/albums/v1...VDPlayback.jpg

    I downloaded and install VLC Media Player and I am able to watch movies
    perfectly fine with it. This leads me to believe that something has gone
    wrong with the embedded DVD codec in Vista, but I can't figure out how to
    find the problem or fix it.

    Any suggestions? Thank you for any assistance.


  2. #2
    zachd [MSFT] Guest

    Re: Windows Media Player 11 won't play DVDs


    Which version of Vista do you have?
    What "MPEG filters" are listed under WMP's Help:About:Technical Support
    Information menu tool?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Nick" <NicholasJohn16@gmail.com> wrote in message
    news:B7F52BAF-2AF0-4A04-8217-C5922377CDCA@microsoft.com...
    > I've been having a problem with Windows Media Player 11 for a few months
    > now and I'm at a loss for figuring it out.
    >
    > A few months ago, Windows Media Player decided to stop playing my DVDs.
    > Before this it had worked perfectly in both it and Windows Media Center.
    > The DVD drive works just fine as I'm able to read and write DVDs without a
    > problem. I had pretty much stopped watching DVDs for a few months so I
    > can't link it to specifically one change that I've made to my computer,
    > but suffice it to say none of the new program instillations should have
    > bothered anything video related.
    >
    > This is what it looks like when I try to watch a movie:
    > http://img.photobucket.com/albums/v1...VDPlayback.jpg
    >
    > I downloaded and install VLC Media Player and I am able to watch movies
    > perfectly fine with it. This leads me to believe that something has gone
    > wrong with the embedded DVD codec in Vista, but I can't figure out how to
    > find the problem or fix it.
    >
    > Any suggestions? Thank you for any assistance.



  3. #3
    Join Date
    Dec 2008
    Posts
    8

    Re: Windows Media Player 11 won't play DVDs

    I have the exact same issue. DVD video is just splotches of random colors. I'm running WMP 11.0.6001.7000 and Vista Home Premium.

    Any help would be appreciated. I also installed VLC player and it works fine.

    Here are the MPEG filters from my WMP system:

    MPEG/DVD Filters
    Type Name Binary Version
    video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.6001.7000
    video Roxio Smart Encoder MPEG2VidCodec.dll 9.0.2.8
    video Ligos D-10 Parser lmpgd10.ax 4.0.0.159
    video Ligos MPEG Video Decoder lmpgvd.ax 4.0.0.159
    video roxio DCFilters Mpeg I/II Decoder DCFilters9.dll 9.0.1.8
    video Roxio Smart Decoder MPEG2VidCodec.dll 9.0.2.8
    video Roxio MPEG2 Video Decoder MPEG2VidCodec.dll 9.0.2.8
    video CBVA DMO wrapper filter cbva.dll 6.0.6001.18000
    video Roxio MPEG2 Encoder MPEG2VidCodec.dll 9.0.2.8
    video Intel Pull Mode MPEG2 Transcoder WLTranscoder.ax 1.6.396.0
    video Sonic MPEG Video Decoder sonicdsmpeg.ax 1.1.3858.0
    video Sonic MPEG-2 Video Decoder sonicm2vd.ax 1.0.197.60322
    audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.6001.7000
    audio Roxio Audio Decoder (DVD) RoxioDVDAudio.dll 9.0.2.8
    audio Sonic MPEG Audio Decoder sonicdsmpeg.ax 1.1.3858.0
    audio Ligos MPEG/AC-3/LPCM Audio Decoder lmpgac3.ax 4.0.0.159

  4. #4
    ELW Guest

    Re: Windows Media Player 11 won't play DVDs


    "okedoke1234" <okedoke1234.3lk47s@DoNotSpam.com> wrote in message
    news:okedoke1234.3lk47s@DoNotSpam.com...
    >
    > I have the exact same issue. DVD video is just splotches of random
    > colors. I'm running WMP 11.0.6001.7000 and Vista Home Premium.
    >
    > Any help would be appreciated. I also installed VLC player and it works
    > fine.
    >


    Same here, same configuration as yours. All I get is colored blocks.

    Please let me/us know if you come up with a fix. This is frustrating since
    Vista Home Prem. is supposed to work -- and all Windows Updates are done....

    About VLC, did you have to do any weird configuration to it to make it work?
    I should give it a try. Thanks.

    EW



  5. #5
    Join Date
    Dec 2008
    Posts
    8

    Re: Windows Media Player 11 won't play DVDs

    No weird config for VLC, I just downloaded, installed and it works fine. Doesn't have a lot of the bells and whistles from WMP though.

  6. #6
    zachd [MSFT] Guest

    Re: Windows Media Player 11 won't play DVDs


    Why do you have all those filters installed? For WMP to work right, you
    only need the Microsoft filters.

    What video card do you have with what driver version?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "okedoke1234" <okedoke1234.3lk47s@DoNotSpam.com> wrote in message
    news:okedoke1234.3lk47s@DoNotSpam.com...
    >
    > I have the exact same issue. DVD video is just splotches of random
    > colors. I'm running WMP 11.0.6001.7000 and Vista Home Premium.
    >
    > Any help would be appreciated. I also installed VLC player and it works
    > fine.
    >
    > Here are the MPEG filters from my WMP system:
    >
    > MPEG/DVD Filters
    > Type Name Binary Version
    > video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.6001.7000
    > video Roxio Smart Encoder MPEG2VidCodec.dll 9.0.2.8
    > video Ligos D-10 Parser lmpgd10.ax 4.0.0.159
    > video Ligos MPEG Video Decoder lmpgvd.ax 4.0.0.159
    > video roxio DCFilters Mpeg I/II Decoder DCFilters9.dll 9.0.1.8
    > video Roxio Smart Decoder MPEG2VidCodec.dll 9.0.2.8
    > video Roxio MPEG2 Video Decoder MPEG2VidCodec.dll 9.0.2.8
    > video CBVA DMO wrapper filter cbva.dll 6.0.6001.18000
    > video Roxio MPEG2 Encoder MPEG2VidCodec.dll 9.0.2.8
    > video Intel Pull Mode MPEG2 Transcoder WLTranscoder.ax 1.6.396.0
    > video Sonic MPEG Video Decoder sonicdsmpeg.ax 1.1.3858.0
    > video Sonic MPEG-2 Video Decoder sonicm2vd.ax 1.0.197.60322
    > audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.6001.7000
    >
    > audio Roxio Audio Decoder (DVD) RoxioDVDAudio.dll 9.0.2.8
    > audio Sonic MPEG Audio Decoder sonicdsmpeg.ax 1.1.3858.0
    > audio Ligos MPEG/AC-3/LPCM Audio Decoder lmpgac3.ax 4.0.0.159
    >
    >
    > --
    > okedoke1234
    > ------------------------------------------------------------------------
    > okedoke1234's Profile: http://forums.techarena.in/members/okedoke1234.htm
    > View this thread: http://forums.techarena.in/vista-mus...eo/1076816.htm
    >
    > http://forums.techarena.in
    >



  7. #7
    Join Date
    Dec 2008
    Posts
    8

    Re: Windows Media Player 11 won't play DVDs

    I have no clue why I have all those filters installed. I did not go out and do it myself as I wouldn't know how to do it. I'm not an IT guy.

    My video card is NVIDIA GE Force 7300 LE with driver version 7.15.11.6371 dated 9/17/2007. Tried to update driver and it says I have the most up to date version.
    Last edited by okedoke1234; 08-01-2009 at 05:26 AM.

  8. #8
    ELW Guest

    Re: Windows Media Player 11 won't play DVDs


    "okedoke1234" <okedoke1234.3lo7fb@DoNotSpam.com> wrote in message
    news:okedoke1234.3lo7fb@DoNotSpam.com...
    >
    > I have no clue why I have all those filters installed. I did not go out
    > and do it myself as I wouldn't know how to do it. I'm not an IT guy.
    >
    > My video card is NVIDIA GE Force 7300 LE with driver version
    > 7.15.11.6371 dated 9/17/2007. Tried to update driver and it says I have
    > the most up to date version.
    >


    To update my previous message, I have the EXACT nVidia and driver setup as
    you, and can't play DVDs except for the colored, blocky, pixilated video. I
    did, however, install the latest VLC DVD player today, and it works great.
    That in itself proves it's not a "video" problem.

    It's probably a codecs problem, but how in hell does anyone know how to deal
    with that!

    EW



  9. #9
    Join Date
    Dec 2008
    Posts
    8

    Re: Windows Media Player 11 won't play DVDs

    It is definitely a codec problem, according to zachd you have to remove all of the other MPEG filters other than microsoft.

    I installed the Direct Show Filter Manager at http://zachd.com/pss/pss.html. I cannot figure out how to change the Merit properties on the unneeded filters to MERIT_DO_NOT_USE. It won't let me save it after I change the merit properties.

    Any help would be appreciated.

  10. #10
    Join Date
    Dec 2008
    Posts
    8

    Re: Windows Media Player 11 won't play DVDs

    zachd - I installed DirectShow Filter Manager. I can see all the filters installed. Do I just remove all of the ones other than these:

    video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.6001.7000
    audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.6001.7000

    Please advise

    Thanks

  11. #11
    zachd [MSFT] Guest

    Re: Windows Media Player 11 won't play DVDs


    Sounds like a pretty good plan so far.

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "okedoke1234" <okedoke1234.3lq7ne@DoNotSpam.com> wrote in message
    news:okedoke1234.3lq7ne@DoNotSpam.com...
    >
    > zachd - I installed DirectShow Filter Manager. I can see all the filters
    > installed. Do I just remove all of the ones other than these:
    >
    > video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.6001.7000
    > audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.6001.7000
    >
    > Please advise
    >
    > Thanks
    >
    >
    > --
    > okedoke1234
    > ------------------------------------------------------------------------
    > okedoke1234's Profile: http://forums.techarena.in/members/okedoke1234.htm
    > View this thread: http://forums.techarena.in/vista-mus...eo/1076816.htm
    >
    > http://forums.techarena.in
    >




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