Cannot print multiple copies

I am having trouble printing with my Windows Vista Ultimate laptop. I
have found a few similar threads and tried the advice, but nothing has
worked. Any suggestions? Here are the details:

Lenovo Thinkpad T61
Windows Vista Ultimate, fully updated

Printers:
Brother MFC-8440
Primo PDF

Problems:
I first noticed a problem about a week ago. I could not print multiple
copies of any document on the Brother printer. I have been using this
printer under this same setup for over a year with no trouble, then one
day it stopped working properly. No matter the application (Word,
Excel, notepad, etc), it will only print one copy no matter how many I
ask for. I have tried: clicking and unclicking collate, uninstalling
and reinstalling all printer drivers, starting and stopping the print
spooler service.

At the same time, PrimoPDF (a freeware PDF "printer") stopped working.
It simply does not save a copy of a PDF like it used to. All the same
techniques tried here with no luck.

Though the problems are slightly different, I suspect they are related.

Additional Info:
I am also seeing the following error messages in my Administrative
Event Viewer:
-SpoolerWin32SPL-
- Event ID 4-
- The print spooler failed to reopen an existing printer connection
because it could not read the configuration information from the
registry key S-1-5-18\Printers\Connections. The print spooler could not
open the registry key. This can occur if the registry key is corrupt or
missing, or if the registry recently became unavailable.-

My hunch is that something has happened to the spooler's registry
entries which is interfering with these two printers (though with
different results). But I don't know how to reset them. Any help? At
the very least, if anybody has the "S-1-5-18\Printers\Connections"
registry key, can you tell me exactly what is in it?

"S-1-5-18
is the local system account.

There is no printer for system, and the spooler should filter this event
since it's drives me nuts and points you down the wrong path.

Is your users account listed in printer security in printer properties?

Launch printmanagement.msc

expand the machine, open the printers node, open the Brother properties.

Also what print processor is in use on the Advanced tab of printer
properties?

thanks. What print driver is having this issue?

Security details...
My user account and the administrator user account (me) are allowed to
Print, Manage Printers, and Manage Documents. User "CREATOR OWNER" is
allowed only to Manage Documents, and user "Everyone" is allowed only
Print.

I fixed it! I fixed it! I fixed it!

For some reason, my User account no longer had full control over the
Windows\temp directory. By assigning myself full control, I can now
print multiple copies with the Brother, generate PDFs with PrimoPDF, and
page down in Print Preview.

that's a print processor, I was asking about the print driver name.

[MikeW]

I had the same problem. Since it worked for you, I checked mine. By assigning myself full permissions to this directory, mine is also fixed!

For anyone who doesn't know how to do this,
* right-click on the windows\temp folder.
* Choose "propertries," then "security."

You will see a listing that may include, CREATOR OWNER, SYSTEM, Administrators, Users, and TrustedInstaller.

*Click once on "Users (your pc information\Users)"
example: mine was listed as Users (mike-laptop\Users)

*In the permissions window below, the Users entry should have all of the same check-marks as the Administrators entry. To add check-marks, Click the "Users" entry once to hi-light it, and click "Edit." Add the needed check-marks.

It fixed the problem immediately for me.

Thanks for the info; good luck everyone,
MikeW

Forgot to mention in the last post... (about how changing the security permissions fixed the "can't print multiple copies" problem).

Vista (all updates as of may 2009), HP Pavillion DV9335 laptop, Brother MFC 7840W wireless LAN printer, Intel Core-2 Duo, MS Office 2007 (all updates).

WinPrint

God Luck,
MikeW

[MikeW]

Ahh.. ok.
The following dll is listed as the driver for the printer:

BROHL07A.DLL