Go Back   TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Help
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags: , , , , , , , ,

Sponsored Links



Authentec x64 Driver Update for AES2501A Fingerprint Reader doesn'

Vista Help


Reply
 
Thread Tools Search this Thread
  #1  
Old 05-10-2008
PV
 
Posts: n/a
Authentec x64 Driver Update for AES2501A Fingerprint Reader doesn'

Hi, folks.

Did a search online but couldn't find anything on this topic, so I figured
I'd post it here.

Yesterday Windows Update began offering an optional driver update for the
Authentec AES2501A Fingerprint Reader. My old driver version was 7.9.0.4,
and it updated it to an 8.0.something version, no problem. Device manager
said it was functioning properly. Unfortunately, the Authentec Digital
Persona Personal program would no longer recognize the reader. I had to
uninstall 8.0 and reinstall 7.9 and it worked fine again.

I've got an HP dv9700t laptop with Ultimate x64 installed. If anyone wants
more info feel free to ask.
Reply With Quote
  #2  
Old 05-10-2008
mansrm81
 
Posts: n/a
Just set windows update to hide the update and it won't download it.

I have also experienced the same problem. If anyone comes up with a
solution please post it here. thanks
Reply With Quote
  #3  
Old 07-10-2008
aslefo
 
Posts: n/a
Re: Authentec x64 Driver Update for AES2501A Fingerprint Reader do

Thanks for the advice!

Searched the web a bit more, and found that simply clicking "Roll back
driver" from Device Manager worked like a charm, I'm back to 7.9 and the
fingerprint reader works without even rebooting.

I guess a fix for this comes soon, so the next version of the driver that
comes with Windows Update is probably safe.
Reply With Quote
  #4  
Old 15-10-2008
Gregg Gilden
 
Posts: n/a
AES2501A problem you posted about

Hi,

I upgraded to Vista 64 Ultimate. When I did, the reader stopped working. Tech support at HP said the AES2501A was incompatible with Vista 64, but I found 2 drivers on HP website in the V64 area and which say compatible with WVU64 which I downloaded yesterday. Unfortunately neither one works when I rand the software. I tried updating manually and it says the driver is not 64 compatible. The first was 7.7.0.84 and the second was supposed to be 7.9.0.4, but it says 8.2.0.155 in Manager.

Can you email me what you put in? If it works, I'll upload it to my web page for you to direct others to. Deal?
Reply With Quote
  #5  
Old 16-10-2008
Gregg Gilden
 
Posts: n/a
Nevermind

Hey guys thanks for the info. I removed the drivers and the files and installed SP36054. Now the reader works. HP has such idiots working for them. The guy told me the driver was incompatible but they would exchange machines because of the 4G memory crunch and non user configurable shared memory.

PS. The posting I made ended up on 4 other forums? Anyone else have that problem?
Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Help


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "Authentec x64 Driver Update for AES2501A Fingerprint Reader doesn'"
Thread Thread Starter Forum Replies Last Post
Fingerprint reader doesn't work after resuming lenovo thinkpad t420 KumaraVel Portable Devices 7 28-08-2011 10:39 PM
Suitable Driver for UPEK Biometric Device Fingerprint Reader that is recognized by Protector Suite QL and Windows Kasper Portable Devices 4 05-04-2010 01:37 PM
AuthenTec Inc AES1610 update not working aussie_lonesQS89 Vista Hardware Devices 13 22-06-2009 06:00 AM
AuthenTec aes 2810 driver for windows 7 RonaldA Portable Devices 2 21-05-2009 12:57 AM
Authentec update causes Fingerprint reader to no longer work coladan1 Vista Hardware Devices 3 15-12-2008 05:09 AM


All times are GMT +5.5. The time now is 04:53 AM.