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Cannot Access Internet Options w/IE7 & Vista

Vista Help


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  #1  
Old 31-08-2008
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Join Date: Aug 2008
Posts: 3
Cannot Access Internet Options w/IE7 & Vista

I used to be able to select internet options from the browser and then I would receive the message "This option has been cancelled due to restrictions on this computer. Please contact your system administrator". However, now I don't receive anything and still cannot access the internet options.

I tried to access via the control panel and receive the message "Access to this feature has been disabled by a restriction set by your administrator".

I have my account set as the administrator and I have tried by signing in as an administrator and no difference.

I have tried to change the restrictions via the registry editor and HKEY_CURRENT_USER (folder was not viewed) and HKEY_LOCAL_MACHINE without success.

Any assistance would be very appreciated.

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  #2  
Old 31-08-2008
Gordon
 
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Re: Cannot Access Internet Options w/IE7 & Vista

Do a thorough scan with at least two or more updated malware programs.....
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  #3  
Old 01-09-2008
Ramesh Kumar MVP
 
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Re: Cannot Access Internet Options w/IE7 & Vista

1. Open "regedit.exe"

2. Navigate to the following key:
HKEY_CURRENT_USER/Software/Policies/Microsoft/Internet Explorer

3. Now delete a key "NoBrowserOptions" or change its value to 0.
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  #4  
Old 01-09-2008
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Join Date: Aug 2008
Posts: 3
I checked the restrictions for current user and it is already set at 0.
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  #5  
Old 01-09-2008
Ramesh Kumar MVP
 
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Re: Cannot Access Internet Options w/IE7 & Vista

make sure you logged-in as Administrator and not logged-in WORKGROUP or
domain.
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  #6  
Old 01-09-2008
Richard Urban
 
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Re: Cannot Access Internet Options w/IE7 & Vista

You may have a security program you recently installed that locks the
current user from performing changes to the internet options. This prevents
malicious web sites from performing changes (behind your back) while
actively using the browser.

Shut down the browser. Go to the start menu. Right click on Internet
Explorer. Go to internet properties. See if you can get into internet
options from there to make your changes.
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  #7  
Old 07-09-2008
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Join Date: Aug 2008
Posts: 3
I have tried a few things. I logged on as an adminstrator and deleted the No Browser Options and I tried accessing internet options by right clicking on the icon. I still get the error message.

I read some other threads where people were having issues re: inetcpl.cpl file was not in System 32 file but mine is. When I read the properties for the file, the "Trusted Installer" user has full control and all other users have read and read/execute access.

If I didn't mention before, I have the vista business version and I am running the CA Security suite that was provided by my internet provider.

Last edited by comprn : 07-09-2008 at 09:47 AM.
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