Annoying Windows Explorer Problem

Today when navigating the Program Files folder I came across this error:

Windows explorer has stopped working
Followed by:
Windows explorer is restarting

I hoped this was a one-off Vista glitch but not so. Whenever I open the
Program Files folder all is well but when I scroll about a third of the way
through the error appears. I can't duplicate it in any other folder - it's
only the Program Files folder and it occurs 100% of the time. I did a system
restore back to 3 days ago but the problem remains.

Any ideas what may be going on here?

The problem is worse than I thought. I now cannot move files. Copying to
another folder is okay byt moving files from any folder to another or to the
recycle bin is a problem. The moving item dialog box remains active with a
transfer speed of 0 bytes/sec. If I cancel the move, the dialog box reports
it is cancelling but it remains there. I have to resort to ctl-alt-del and
close using the task manager at which point I get the Windows explorer error
as per below. Now I'm starting to get worried...

"pbl" <pbl@no.email> wrote in message
news:%234LTcFi%23IHA.4788@TK2MSFTNGP02.phx.gbl...
> Today when navigating the Program Files folder I came across this error:
>
> Windows explorer has stopped working
> Followed by:
> Windows explorer is restarting
>
> I hoped this was a one-off Vista glitch but not so. Whenever I open the
> Program Files folder all is well but when I scroll about a third of the
> way through the error appears. I can't duplicate it in any other folder -
> it's only the Program Files folder and it occurs 100% of the time. I did a
> system restore back to 3 days ago but the problem remains.
>
> Any ideas what may be going on here?

Take a look at your system log see what's crashing. Could be a video driver
or a specific file/folder under Program Files but the log should point you
in the right direction.

"pbl" <pbl@no.email> wrote in message
news:ORp7YMi#IHA.4476@TK2MSFTNGP05.phx.gbl...
> The problem is worse than I thought. I now cannot move files. Copying to
> another folder is okay byt moving files from any folder to another or to
> the recycle bin is a problem. The moving item dialog box remains active
> with a transfer speed of 0 bytes/sec. If I cancel the move, the dialog box
> reports it is cancelling but it remains there. I have to resort to
> ctl-alt-del and close using the task manager at which point I get the
> Windows explorer error as per below. Now I'm starting to get worried...
>
> "pbl" <pbl@no.email> wrote in message
> news:%234LTcFi%23IHA.4788@TK2MSFTNGP02.phx.gbl...
>> Today when navigating the Program Files folder I came across this error:
>>
>> Windows explorer has stopped working
>> Followed by:
>> Windows explorer is restarting
>>
>> I hoped this was a one-off Vista glitch but not so. Whenever I open the
>> Program Files folder all is well but when I scroll about a third of the
>> way through the error appears. I can't duplicate it in any other folder -
>> it's only the Program Files folder and it occurs 100% of the time. I did
>> a system restore back to 3 days ago but the problem remains.
>>
>> Any ideas what may be going on here?
>

Thanks Michael but where would I find the system log?

"Michael O" <momalle1@hotmail.com> wrote in message
news:%23PJilSi%23IHA.1016@TK2MSFTNGP03.phx.gbl...
> Take a look at your system log see what's crashing. Could be a video
> driver or a specific file/folder under Program Files but the log should
> point you in the right direction.
>
> "pbl" <pbl@no.email> wrote in message
> news:ORp7YMi#IHA.4476@TK2MSFTNGP05.phx.gbl...
>> The problem is worse than I thought. I now cannot move files. Copying to
>> another folder is okay byt moving files from any folder to another or to
>> the recycle bin is a problem. The moving item dialog box remains active
>> with a transfer speed of 0 bytes/sec. If I cancel the move, the dialog
>> box reports it is cancelling but it remains there. I have to resort to
>> ctl-alt-del and close using the task manager at which point I get the
>> Windows explorer error as per below. Now I'm starting to get worried...
>>
>> "pbl" <pbl@no.email> wrote in message
>> news:%234LTcFi%23IHA.4788@TK2MSFTNGP02.phx.gbl...
>>> Today when navigating the Program Files folder I came across this error:
>>>
>>> Windows explorer has stopped working
>>> Followed by:
>>> Windows explorer is restarting
>>>
>>> I hoped this was a one-off Vista glitch but not so. Whenever I open the
>>> Program Files folder all is well but when I scroll about a third of the
>>> way through the error appears. I can't duplicate it in any other
>>> folder - it's only the Program Files folder and it occurs 100% of the
>>> time. I did a system restore back to 3 days ago but the problem remains.
>>>
>>> Any ideas what may be going on here?
>>

Have you tried the System File Checker? Click on the Start orb, go to
All Programs -> Accessories -> Command Prompt, right click and select
Run as Administrator , then type SFC /SCANNOW and hit the Enter key.


--
LeeTutor

Click on start, right click on computer and choose manage.
Click on continue.
This now gives you event viewer and performance logs amongst overs.
Look in these two to try and find the error.


--
roy69

- Core 2 Quad Q6600
- Abit IP35 Pro
- 4 x 1GB OcUK PC2-6400 C5 800 MHZ Dual Channel
- Leadtek GeForce 8800 GTS 640MB GDDR3
- CiBox TFT 22" Widescreen LCD Panel. 1680 x 1050
- Creative X-Fi 7.1 PCI-E
- Antec 900 Ultimate Gaming Case
- Creative Inspire 7.1 T7900 Speakers
- Corsair HX 620W ATX2.2 Modular SLI Complient PSU

Okay, here is the error report. Foes it make any sense to anyone? I'm at
50% of the way througgh the system scan as I type.


Windows Explorer

Problem
Stopped responding and was closed

Date
9/08/2008 11:17 PM

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Hang Signature: c482
Hang Type: 6144
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 3081
Additional Hang Signature 1: a643fc8f1332b395b964bba66f335318
Additional Hang Signature 2: 9694
Additional Hang Signature 3: 828fb9bd08548996ff6dc0db31a62274
Additional Hang Signature 4: c482
Additional Hang Signature 5: a643fc8f1332b395b964bba66f335318
Additional Hang Signature 6: 9694
Additional Hang Signature 7: 828fb9bd08548996ff6dc0db31a62274

Extra information about the problem
Bucket ID: 167142066

"pbl" <pbl@no.email> wrote in message
news:ORp7YMi%23IHA.4476@TK2MSFTNGP05.phx.gbl...
> The problem is worse than I thought. I now cannot move files. Copying to
> another folder is okay byt moving files from any folder to another or to
> the recycle bin is a problem. The moving item dialog box remains active
> with a transfer speed of 0 bytes/sec. If I cancel the move, the dialog box
> reports it is cancelling but it remains there. I have to resort to
> ctl-alt-del and close using the task manager at which point I get the
> Windows explorer error as per below. Now I'm starting to get worried...
>
> "pbl" <pbl@no.email> wrote in message
> news:%234LTcFi%23IHA.4788@TK2MSFTNGP02.phx.gbl...
>> Today when navigating the Program Files folder I came across this error:
>>
>> Windows explorer has stopped working
>> Followed by:
>> Windows explorer is restarting
>>
>> I hoped this was a one-off Vista glitch but not so. Whenever I open the
>> Program Files folder all is well but when I scroll about a third of the
>> way through the error appears. I can't duplicate it in any other folder -
>> it's only the Program Files folder and it occurs 100% of the time. I did
>> a system restore back to 3 days ago but the problem remains.
>>
>> Any ideas what may be going on here?
>

Okay I ran the scan suggested by Lee and it reported: "Windows Resource
Protection found corrupt files but was unable to fix some of them. Details
are included in the CBS.Log..." I opened CBS.Log, which is like a million
pages long, and I could immediately tell its of no use to me in diagnosing
this problem. A nice little summary of the key problems would have been
appreciated.

"pbl" <pbl@no.email> wrote in message
news:ORp7YMi%23IHA.4476@TK2MSFTNGP05.phx.gbl...
> The problem is worse than I thought. I now cannot move files. Copying to
> another folder is okay byt moving files from any folder to another or to
> the recycle bin is a problem. The moving item dialog box remains active
> with a transfer speed of 0 bytes/sec. If I cancel the move, the dialog box
> reports it is cancelling but it remains there. I have to resort to
> ctl-alt-del and close using the task manager at which point I get the
> Windows explorer error as per below. Now I'm starting to get worried...
>
> "pbl" <pbl@no.email> wrote in message
> news:%234LTcFi%23IHA.4788@TK2MSFTNGP02.phx.gbl...
>> Today when navigating the Program Files folder I came across this error:
>>
>> Windows explorer has stopped working
>> Followed by:
>> Windows explorer is restarting
>>
>> I hoped this was a one-off Vista glitch but not so. Whenever I open the
>> Program Files folder all is well but when I scroll about a third of the
>> way through the error appears. I can't duplicate it in any other folder -
>> it's only the Program Files folder and it occurs 100% of the time. I did
>> a system restore back to 3 days ago but the problem remains.
>>
>> Any ideas what may be going on here?
>

CBS.log is pretty verbose, but your specific data would have been waaaaaaay
at the bottom of that file - you could have advanced to the end and gone
back up from there and found the corrupt files relatively quickly. You
could still do that. =\

It sounds like you've some file corruption issue: it does seem like the "sfc
/scannow" approach you're taking is the right way to go.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"pbl" <pbl@no.email> wrote in message
news:ueCIOOj%23IHA.2128@TK2MSFTNGP02.phx.gbl...
> Okay I ran the scan suggested by Lee and it reported: "Windows Resource
> Protection found corrupt files but was unable to fix some of them. Details
> are included in the CBS.Log..." I opened CBS.Log, which is like a million
> pages long, and I could immediately tell its of no use to me in diagnosing
> this problem. A nice little summary of the key problems would have been
> appreciated.
>
> "pbl" <pbl@no.email> wrote in message
> news:ORp7YMi%23IHA.4476@TK2MSFTNGP05.phx.gbl...
>> The problem is worse than I thought. I now cannot move files. Copying to
>> another folder is okay byt moving files from any folder to another or to
>> the recycle bin is a problem. The moving item dialog box remains active
>> with a transfer speed of 0 bytes/sec. If I cancel the move, the dialog
>> box reports it is cancelling but it remains there. I have to resort to
>> ctl-alt-del and close using the task manager at which point I get the
>> Windows explorer error as per below. Now I'm starting to get worried...
>>
>> "pbl" <pbl@no.email> wrote in message
>> news:%234LTcFi%23IHA.4788@TK2MSFTNGP02.phx.gbl...
>>> Today when navigating the Program Files folder I came across this error:
>>>
>>> Windows explorer has stopped working
>>> Followed by:
>>> Windows explorer is restarting
>>>
>>> I hoped this was a one-off Vista glitch but not so. Whenever I open the
>>> Program Files folder all is well but when I scroll about a third of the
>>> way through the error appears. I can't duplicate it in any other
>>> folder - it's only the Program Files folder and it occurs 100% of the
>>> time. I did a system restore back to 3 days ago but the problem remains.
>>>
>>> Any ideas what may be going on here?
>>
>

[596]

i get the same problem and its driving me crazy. i did the sfc /scannow, and it said the same thing - that it couldnt repair all files. i looked in the CBS log but didnt know what to look for. can anyone help me?

right now im running avg and hoping it finds a virus. i did transfer some large files from a friends computer right before this problem happened. so far avg has changed the shell32.dll, user32.dll files etc.

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Hang Signature: ea6b
Hang Type: 6208
Waiting on Application Name: SearchIndexer.exe
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Hang Signature 1: 633d65fd90556dc96854bbe03f46fdc5
Additional Hang Signature 2: 511d
Additional Hang Signature 3: d777e41a3a0dc502a07460779e67c31b
Additional Hang Signature 4: ea6b
Additional Hang Signature 5: 633d65fd90556dc96854bbe03f46fdc5
Additional Hang Signature 6: 511d
Additional Hang Signature 7: d777e41a3a0dc502a07460779e67c31b