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Thread: windows movie maker:black preview screen

  1. #1
    Rachel Guest

    windows movie maker:black preview screen

    i am creating a video for our school's banquet,and everytime i add a
    transition to any slide, the preview screen goes black and i have to get rid
    of the transitions to see a picture. Sometimes even doing that doesn't work.
    Anyone know what to do? i really need these transitions to make it look good.

  2. #2
    zachd [MSFT] Guest

    Re: windows movie maker:black preview screen


    Does it work once you save it out?
    In my experience, this has typically indicated video card driver problems -
    is there an update available from your vendor?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "Rachel" <Rachel@discussions.microsoft.com> wrote in message
    news:4ABB6B06-3A09-4192-860C-8CC502704246@microsoft.com...
    >i am creating a video for our school's banquet,and everytime i add a
    > transition to any slide, the preview screen goes black and i have to get
    > rid
    > of the transitions to see a picture. Sometimes even doing that doesn't
    > work.
    > Anyone know what to do? i really need these transitions to make it look
    > good.




  3. #3
    Rachel Guest

    Re: windows movie maker:black preview screen

    it did work once i published it to my computer. unfortunately, i had to do
    the entire project without seeing what i was creating, but once i published
    it, i could still view it, thanks!

    "zachd [MSFT]" wrote:

    >
    > Does it work once you save it out?
    > In my experience, this has typically indicated video card driver problems -
    > is there an update available from your vendor?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    >
    > "Rachel" <Rachel@discussions.microsoft.com> wrote in message
    > news:4ABB6B06-3A09-4192-860C-8CC502704246@microsoft.com...
    > >i am creating a video for our school's banquet,and everytime i add a
    > > transition to any slide, the preview screen goes black and i have to get
    > > rid
    > > of the transitions to see a picture. Sometimes even doing that doesn't
    > > work.
    > > Anyone know what to do? i really need these transitions to make it look
    > > good.

    >
    >
    >


  4. #4
    lola30 Guest

    RE: windows movie maker:black preview screen



    "Rachel" wrote:

    > i am creating a video for our school's banquet,and everytime i add a
    > transition to any slide, the preview screen goes black and i have to get rid
    > of the transitions to see a picture. Sometimes even doing that doesn't work.
    > Anyone know what to do? i really need these transitions to make it look good.


  5. #5
    lola30 Guest

    RE: windows movie maker:black preview screen

    Hi Rachel
    I also had the same problem which was totally annoying. I took it back to
    my computer shop and they in turn had phoned microsoft to check regarding
    this problem. Apparently, microsoft were aware of this problem and were
    going to do some sort of an upgrade that we could then download. I haven't
    heard as yet but it should be pretty close.
    Doesn't help much but at least you are doing anything wrong just a
    "microsoft problem" - you'd think they could have gotten it right!

    "Rachel" wrote:

    > i am creating a video for our school's banquet,and everytime i add a
    > transition to any slide, the preview screen goes black and i have to get rid
    > of the transitions to see a picture. Sometimes even doing that doesn't work.
    > Anyone know what to do? i really need these transitions to make it look good.


  6. #6
    erik1983 Guest

    RE: windows movie maker:black preview screen

    No update in sight. Anyone's got any news? It's really frustrating!
    /Erik

    "lola30" wrote:

    > Hi Rachel
    > I also had the same problem which was totally annoying. I took it back to
    > my computer shop and they in turn had phoned microsoft to check regarding
    > this problem. Apparently, microsoft were aware of this problem and were
    > going to do some sort of an upgrade that we could then download. I haven't
    > heard as yet but it should be pretty close.
    > Doesn't help much but at least you are doing anything wrong just a
    > "microsoft problem" - you'd think they could have gotten it right!
    >
    > "Rachel" wrote:
    >
    > > i am creating a video for our school's banquet,and everytime i add a
    > > transition to any slide, the preview screen goes black and i have to get rid
    > > of the transitions to see a picture. Sometimes even doing that doesn't work.
    > > Anyone know what to do? i really need these transitions to make it look good.


  7. #7
    shamus Guest

    RE: windows movie maker:black preview screen

    Read it and weep. It's a problem with their bundled movie maker. Go buy
    something that works......

    http://support.microsoft.com/kb/943592/en-us


    "Rachel" wrote:

    > i am creating a video for our school's banquet,and everytime i add a
    > transition to any slide, the preview screen goes black and i have to get rid
    > of the transitions to see a picture. Sometimes even doing that doesn't work.
    > Anyone know what to do? i really need these transitions to make it look good.


  8. #8
    Jimbob Guest

    RE: windows movie maker:black preview screen

    Here we are a year on and 10 posts here and guess wot? I have used windows
    movie maker many many times ..... I am taking video from my digital video
    camera to edit it into a watchable movie - Also using movie maker to extract
    single frames...... Oh no I'm not - all I get is a blank blank screen on the
    preview. Although the entire video will play from videos. Impossible to get
    single frames off and non of the complied movie will play - However the
    preinstalled sample vidoe clips of the bear an butterfly play back perfect!!
    No fix from micro soft - Bloody Appauling in my opinion!!!

    "Rachel" wrote:

    > i am creating a video for our school's banquet,and everytime i add a
    > transition to any slide, the preview screen goes black and i have to get rid
    > of the transitions to see a picture. Sometimes even doing that doesn't work.
    > Anyone know what to do? i really need these transitions to make it look good.


  9. #9
    zachd [MSFT] Guest

    Re: windows movie maker:black preview screen


    What video card do you have? Is there a video card driver update available?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "Jimbob" <Jimbob@discussions.microsoft.com> wrote in message
    news:821B14FB-D4AA-46BF-87AC-F9345D220023@microsoft.com...
    > Here we are a year on and 10 posts here and guess wot? I have used windows
    > movie maker many many times ..... I am taking video from my digital video
    > camera to edit it into a watchable movie - Also using movie maker to
    > extract
    > single frames...... Oh no I'm not - all I get is a blank blank screen on
    > the
    > preview. Although the entire video will play from videos. Impossible to
    > get
    > single frames off and non of the complied movie will play - However the
    > preinstalled sample vidoe clips of the bear an butterfly play back
    > perfect!!
    > No fix from micro soft - Bloody Appauling in my opinion!!!
    >
    > "Rachel" wrote:
    >
    >> i am creating a video for our school's banquet,and everytime i add a
    >> transition to any slide, the preview screen goes black and i have to get
    >> rid
    >> of the transitions to see a picture. Sometimes even doing that doesn't
    >> work.
    >> Anyone know what to do? i really need these transitions to make it look
    >> good.




  10. #10
    Telf Guest

    Re: windows movie maker:black preview screen


    Many thanks to the contributors to this topic which I came across when
    searching for something else.

    I have just purchased a new computer with Vista pre-installed and have been
    trying out my old software on it, including Pinnacle Studio 9 which worked
    fine on my old XP computer.

    I don't have the answer to this question but merely make the comment that I
    have the same problem of a blank preview window on Pinnacle Studio 9. I
    have assumed it was because that version was not fully compatible with Vista
    and resigned myself to buying the later version 11.

    Having read some of the very helpful replies and references I am now not too
    sure that spending the £90 would solve my problem.



  11. #11
    active mom Guest

    Re: windows movie maker:black preview screen

    Has anyone found a fix for this yet I have a 30 min movie for my daughters
    soccer team, need it in 2 says and I can not finish it like this. If I go to
    other videos saved in movie maker they work just fine!! Help

    "Telf" wrote:

    >
    > Many thanks to the contributors to this topic which I came across when
    > searching for something else.
    >
    > I have just purchased a new computer with Vista pre-installed and have been
    > trying out my old software on it, including Pinnacle Studio 9 which worked
    > fine on my old XP computer.
    >
    > I don't have the answer to this question but merely make the comment that I
    > have the same problem of a blank preview window on Pinnacle Studio 9. I
    > have assumed it was because that version was not fully compatible with Vista
    > and resigned myself to buying the later version 11.
    >
    > Having read some of the very helpful replies and references I am now not too
    > sure that spending the £90 would solve my problem.
    >
    >


  12. #12
    zachd [MSFT] Guest

    Re: windows movie maker:black preview screen


    What's the source video type?
    Does it output the video correctly?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "active mom" <active mom@discussions.microsoft.com> wrote in message
    news:794FBDED-A2A6-44B3-8F41-3E2635800B57@microsoft.com...
    > Has anyone found a fix for this yet I have a 30 min movie for my daughters
    > soccer team, need it in 2 says and I can not finish it like this. If I go
    > to
    > other videos saved in movie maker they work just fine!! Help
    >
    > "Telf" wrote:
    >
    >>
    >> Many thanks to the contributors to this topic which I came across when
    >> searching for something else.
    >>
    >> I have just purchased a new computer with Vista pre-installed and have
    >> been
    >> trying out my old software on it, including Pinnacle Studio 9 which
    >> worked
    >> fine on my old XP computer.
    >>
    >> I don't have the answer to this question but merely make the comment that
    >> I
    >> have the same problem of a blank preview window on Pinnacle Studio 9. I
    >> have assumed it was because that version was not fully compatible with
    >> Vista
    >> and resigned myself to buying the later version 11.
    >>
    >> Having read some of the very helpful replies and references I am now not
    >> too
    >> sure that spending the £90 would solve my problem.
    >>
    >>



  13. #13
    active mom Guest

    Re: windows movie maker:black preview screen

    downloaded right off dvd. plays back fine when viewing it in imports, will
    not play at all on timeline or allow me to edit??

    "zachd [MSFT]" wrote:

    >
    > What's the source video type?
    > Does it output the video correctly?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "active mom" <active mom@discussions.microsoft.com> wrote in message
    > news:794FBDED-A2A6-44B3-8F41-3E2635800B57@microsoft.com...
    > > Has anyone found a fix for this yet I have a 30 min movie for my daughters
    > > soccer team, need it in 2 says and I can not finish it like this. If I go
    > > to
    > > other videos saved in movie maker they work just fine!! Help
    > >
    > > "Telf" wrote:
    > >
    > >>
    > >> Many thanks to the contributors to this topic which I came across when
    > >> searching for something else.
    > >>
    > >> I have just purchased a new computer with Vista pre-installed and have
    > >> been
    > >> trying out my old software on it, including Pinnacle Studio 9 which
    > >> worked
    > >> fine on my old XP computer.
    > >>
    > >> I don't have the answer to this question but merely make the comment that
    > >> I
    > >> have the same problem of a blank preview window on Pinnacle Studio 9. I
    > >> have assumed it was because that version was not fully compatible with
    > >> Vista
    > >> and resigned myself to buying the later version 11.
    > >>
    > >> Having read some of the very helpful replies and references I am now not
    > >> too
    > >> sure that spending the £90 would solve my problem.
    > >>
    > >>

    >
    >


  14. #14
    active mom Guest

    Re: windows movie maker:black preview screen

    How do I find out what viedo card I have and if there is an updated version?

    "zachd [MSFT]" wrote:

    >
    > What's the source video type?
    > Does it output the video correctly?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "active mom" <active mom@discussions.microsoft.com> wrote in message
    > news:794FBDED-A2A6-44B3-8F41-3E2635800B57@microsoft.com...
    > > Has anyone found a fix for this yet I have a 30 min movie for my daughters
    > > soccer team, need it in 2 says and I can not finish it like this. If I go
    > > to
    > > other videos saved in movie maker they work just fine!! Help
    > >
    > > "Telf" wrote:
    > >
    > >>
    > >> Many thanks to the contributors to this topic which I came across when
    > >> searching for something else.
    > >>
    > >> I have just purchased a new computer with Vista pre-installed and have
    > >> been
    > >> trying out my old software on it, including Pinnacle Studio 9 which
    > >> worked
    > >> fine on my old XP computer.
    > >>
    > >> I don't have the answer to this question but merely make the comment that
    > >> I
    > >> have the same problem of a blank preview window on Pinnacle Studio 9. I
    > >> have assumed it was because that version was not fully compatible with
    > >> Vista
    > >> and resigned myself to buying the later version 11.
    > >>
    > >> Having read some of the very helpful replies and references I am now not
    > >> too
    > >> sure that spending the £90 would solve my problem.
    > >>
    > >>

    >
    >


  15. #15
    zachd [MSFT] Guest

    Re: windows movie maker:black preview screen


    How did you "download" it off a DVD? What is the local file extension for
    the file?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "active mom" <active mom@discussions.microsoft.com> wrote in message
    news:B94D4AE9-E864-4C4E-9D0E-93D170D12CAE@microsoft.com...
    > downloaded right off dvd. plays back fine when viewing it in imports,
    > will
    > not play at all on timeline or allow me to edit??
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> What's the source video type?
    >> Does it output the video correctly?
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "active mom" <active mom@discussions.microsoft.com> wrote in message
    >> news:794FBDED-A2A6-44B3-8F41-3E2635800B57@microsoft.com...
    >> > Has anyone found a fix for this yet I have a 30 min movie for my
    >> > daughters
    >> > soccer team, need it in 2 says and I can not finish it like this. If I
    >> > go
    >> > to
    >> > other videos saved in movie maker they work just fine!! Help
    >> >
    >> > "Telf" wrote:
    >> >
    >> >>
    >> >> Many thanks to the contributors to this topic which I came across
    >> >> when
    >> >> searching for something else.
    >> >>
    >> >> I have just purchased a new computer with Vista pre-installed and have
    >> >> been
    >> >> trying out my old software on it, including Pinnacle Studio 9 which
    >> >> worked
    >> >> fine on my old XP computer.
    >> >>
    >> >> I don't have the answer to this question but merely make the comment
    >> >> that
    >> >> I
    >> >> have the same problem of a blank preview window on Pinnacle Studio 9.
    >> >> I
    >> >> have assumed it was because that version was not fully compatible with
    >> >> Vista
    >> >> and resigned myself to buying the later version 11.
    >> >>
    >> >> Having read some of the very helpful replies and references I am now
    >> >> not
    >> >> too
    >> >> sure that spending the £90 would solve my problem.
    >> >>
    >> >>

    >>
    >>




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