I have a brand new Dell laptop and I am a new pc owner.
First of all, I have tried to install service pack 1 for my vista home
premium for 3 times but failed with the same error code ( 80041315 ).
What happened was, the installation was complete ( 3 0f 3 - 100 % complete ),
then a message appeared saying ' service pack is not installed - reverting
back changes ' ........... and I have to wait for another hour for it to
revert back the changes......sigh....
The service pack1 ( SP 1 ) is not installed till today on my laptop.
I have contacted microsoft agents through a live chat, but they were not of
much help either....
But the problem now is , although the SP 1 was not installed ( after 3
attempts ) I noticed that about 12GB of hard disc space is used up presumably
by the failed installation attempts.
I am quite sure the 12GB was used up in the attempts as I was monitoring the
hard disc during installation of the SP1.
So I contacted microsoft chat again and the agent discovered that the System
Queued Windows Error Reporting under disc cleanup was as large as 25.6 GB !!
I asked him what is that?? But he seems like he doesn't know either!!
But he suggested that I mark it for cleanup..... But I did not listen to him
because he doesn't seem like he knows what he is doing.
So my question now is, What is this ' system queued windows error reporting
( 25GB ) ' ???
Is it safe to clean it up ?? Will I loose any of my own files or affect my
computer usage if i delete it ?? ( as I read some other post their pc
crashed when they deleted these files )
I really need some reliable and useful advice here because I am a newbie
when it comes to computer stuffs .......