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Thread: Windows Vista, not booting, no safe mode, no repair, help appreicated

  1. #1
    Josh Guest

    Windows Vista, not booting, no safe mode, no repair, help appreicated

    Alright, first off I'll explain the situation.

    A bit before my system started failing, I was having issues with windows
    explorer, basically, it was a normal day like any other, all of a sudden
    while browsing the internet, boom, windows explorer has crashed etc, and I
    restarted it, crash again, and so on for about 15 times before I restarted
    the PC, when I restarted I came to my desktop, and boom, explorer.exe has
    crashed again...

    I haven't installed any updates, driver, software, hardware, none at all, it
    was just a normal day, browsing the internet, it's not a virus issue, it's
    not malware, spyware or any other issue like that, I know for a fact it's not
    that.

    What happens when I boot up my PC?

    First it starts up like any regular vista pc, shows the black screen with
    white words, then it goes to the vista is loading screen, and after that...
    it goes black, it goes black and stays like that for as long a sthe
    computer's on, I've left it there for a whole entire day without touching it,
    tried multiple times to repair it in startup and repair, it fails every
    single time, system restore, failed every single time, tried multiple restore
    points, failed every single time.

    Safe mode, it doesn't work, neither does safe mode with networking etc.
    Windows memory diagnostics etc, no help at all either.

    Honestly, I've sick of vista, which is why I may sound a bit annoyed in this
    post, sorry if that's the situation, it's just that Microsoft windows in
    general, not just vista, windows in general has just been a complete and
    utter useless pain in the neck.

    At the moment, I'm using Linux Ubuntu, the most reliable operating system I
    have ever used in my entire life, it's fast, and it doesn't take a whole
    gigabyte to start up.

    I cannot access my vista pc at all, I'm out of ideas, usually, I'm the
    person everybody comes to when they need help with their computers, but this
    is just baffling, I don't know what's wrong with it at all.

    Getting rid of my data is not an option, I have important things that my
    life actually depends on in that hard drive.

    I cannot use my vista dvd, it's gone somewhere, I don't know where, I've
    looked high and low.

    Any and all suggestion are accepted, please help me.

  2. #2
    kevpan815@noreply.com Guest

    Re: Windows Vista, not booting, no safe mode, no repair, help appreica

    I Like To Capitalize The First Letter Of Each Word Because Of My Mental
    State. Just FYI. I Need Medical Care. Just FYI

    Just FYI

    For Your Information. Just FYI. Isn't Posting For Your Information? I
    Thought So But My Tiny Brain Tells Me To Say Just FYI Because I Don't
    Realize That. Just FYI

  3. #3
    Nonny Guest

    Re: Windows Vista, not booting, no safe mode, no repair, help appreica

    And you have NO backups of either your system OR your data... right?

  4. #4
    kevpan815@noreply.com Guest

    Re: Windows Vista, not booting, no safe mode, no repair, help appreica

    So You Are Saying That You Nonny Doesn't Backup Your Computer Either? Bad.
    Bad. That Is Bad. But Since You Don't Generate Any Useful Data It Doesn't
    Really Matter In Your Case. Just FYI

    Did I Say Just FYI? If Not, Just FYI

  5. #5
    Malke Guest

    Re: Windows Vista, not booting, no safe mode, no repair, help appreica

    While the issue certainly could have been caused by software (Vista or
    something you installed), it sounds far more like hardware failure. Your
    hard drive may have died.

    You should have had backups. There's no way to say that nicely. When this is
    over, create and implement a backup strategy.

    See if you can get data off the drive. Some data retrieval suggestions are
    at the end of this post. If the drive is unresponsive and you can't
    retrieve the data, the only way to get the data will be to send the drive
    to a professional data recovery company. My preference is Drive Savers
    (www.drivesavers.com). This is quite expensive but effective. If your life
    does indeed depend on the data and the drive is bad, you should not take
    any chances and I'm sure the high expense will be worth it to you.

    If you can get data off the drive, then test the drive with a diagnostic
    utility from the drive mftr. If the drive tests good, test other hardware
    components. In all the long story you wrote, you forgot to tell us anything
    about your computer's specs so all I can do is offer you general hardware
    troubleshooting steps:

    http://www.elephantboycomputers.com/...ardware_Tshoot

    If you have a laptop and there are bad components other than the hard drive
    or RAM, you'll need to contact the laptop mftr. for repair/replacement.
    Certainly if the computer is OEM and under warranty, contact the OEM first.

    If all components test good, you'll need to do a clean install of Vista. As
    for your Vista DVD, you will need it if this is not an OEM machine so
    either find it, buy a new one (yes, because you lost the first one!), or
    try this:

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware -
    http://support.microsoft.com/default...B;en-us;326246

    If this is an OEM machine, contact the OEM for a replacement Vista DVD or
    recovery disk, whichever they gave you.

    So, here are some things to try to recover your data:

    1. Pull the drive and slave it in a computer running a working install of
    XP/Vista. Depending on the target drive's characteristics, you may need a
    drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A
    usb/firewire external drive enclosure works very well, too. Use the working
    Windows Explorer to copy the data to the rescue system's hard drive and
    then burn the data to cd or dvd.

    2. Often XP/Vista will not boot with a slaved drive that has a damaged file
    system. In that case, boot the target computer with either a Bart's PE or a
    Linux live cd such as Knoppix and retrieve the data that way. Since you
    apparently have an Ubuntu install disk, you can use that as a Live CD.

  6. #6
    Josh Guest

    Re: Windows Vista, not booting, no safe mode, no repair, help appr

    @Malke

    Umm, I am sure it's not hardware failure, believe me on that one xD

    I am able to put the Ubuntu Linux CD in the drive and use the "try for free"
    feature or install it too amd oy works fine in try for free mode, no hardware
    failures >.<

    And I am not installing Ubuntu because of several reasons why, and because I
    am stuck when doing it at the partitioning, I've never partitioned in Ubuntu
    and I don't wanna risk anything.

    I'll thank you very much for the reply and for the help, I am using an OEM
    machine, I'll contact the provider I got it off and see if I can get a
    replacement disc, I'll see how that goes.

    The reason I do not have a backup of anything is because it's fairly new,
    and I don't have the money to store 500GB worth of backup on discs/Portable
    Hard Drives etc, I'm poor, and I would never find the money unless I begged
    for it, believe me.

    The Data I need, is mostly personal stuff, that has sentimental value to me,
    so basically I'd rather have al the Data than ten more computers each with
    500GB of HDD space.

    Backing up that much, is quite hard when you have absolutely no money at all
    lol.



    I don't have the tools necessary, the equipment and any other sort of thing
    I could use to get my Hard Drive into a different computer, I don't have
    another computer to put it in either, My laptop's definitely too small, plus
    that's basically a piece of junk at the moment.

    And my younger brother has no space in his computer.

    Sorry if I sound really hard to explain things to, or if I sound ungreatful
    etc, I'm actually very happy that I've gotten replies and help from people.



  7. #7
    Malke Guest

    Re: Windows Vista, not booting, no safe mode, no repair, help appr

    Josh wrote:

    Comments inline:

    > Umm, I am sure it's not hardware failure, believe me on that one xD


    Tested extensively already? You left that part out so naturally I couldn't
    guess.

    > I am able to put the Ubuntu Linux CD in the drive and use the "try for
    > free" feature or install it too amd oy works fine in try for free mode, no
    > hardware failures.


    That's a good indication. Wish you had told me that before.

    > And I am not installing Ubuntu because of several reasons why, and because
    > I am stuck when doing it at the partitioning, I've never partitioned in
    > Ubuntu and I don't wanna risk anything.


    I certainly didn't suggest you install Ubuntu! Installing another operating
    system will get rid of all your data!

    > I'll thank you very much for the reply and for the help, I am using an OEM
    > machine, I'll contact the provider I got it off and see if I can get a
    > replacement disc, I'll see how that goes.


    That's the right decision.

    > The reason I do not have a backup of anything is because it's fairly new,
    > and I don't have the money to store 500GB worth of backup on
    > discs/Portable Hard Drives etc, I'm poor, and I would never find the money
    > unless I begged for it, believe me.


    Sorry, that's just an excuse. A stack of DVD-Rs costs around $25 for 100 of
    them. The same amount of CD-Rs costs around $15. It is a matter of
    priorities and you made your choice.

    > The Data I need, is mostly personal stuff, that has sentimental value to
    > me, so basically I'd rather have al the Data than ten more computers each
    > with 500GB of HDD space.


    This is why you should have taken the time to burn CDs. Oh well. As I said,
    you made the choice.

    > Backing up that much, is quite hard when you have absolutely no money at
    > all lol.


    See my above comments. Get a friend to give you two DVDs or help you. There
    really is nothing else people in a newsgroup can do for you. There is no
    magical fix. If you don't have the resources, put the computer in the
    closet until you do.

    I'm sorry I was unable to help you.

    Malke
    --
    MS-MVP
    Elephant Boy Computers - Don't Panic!
    FAQ - http://www.elephantboycomputers.com/#FAQ


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