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| Tags: adaptor, fau, intermittent, sleep, waking, wireless |
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#1
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| Wireless adaptor is lost after waking from sleep (intermittent fau
Hello I'm had this fault since I bought the notebook last September. It's been investigated by my computer supplier who maintains that it is a a Vista-related problem and not a hardware fault. After waking up from sleep, the wireless adaptor doesn't work. The device has disappeared from Device Manager, and there is an PlugPlayManager system event logged - see details below. The only way to get the wireless adaptor working again is to be a restart of Vista. Does anyone have any experience of this fault and know how to cure this problem? Thanks in advance for any help. Log Name: System Source: PlugPlayManager Date: 27/01/2008 18:32:32 Event ID: 12 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Home-Laptop2 Description: The device 'Atheros AR5007EG Wireless Network Adapter' (PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared from the system without first being prepared for removal. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="PlugPlayManager" /> <EventID Qualifiers="49152">12</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> <EventRecordID>40550</EventRecordID> <Channel>System</Channel> <Computer>Home-Laptop2</Computer> <Security /> </System> <EventData> <Data>Atheros AR5007EG Wireless Network Adapter</Data> <Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> <Binary>00000000</Binary> </EventData> </Event> |
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#2
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| Re: Wireless adaptor is lost after waking from sleep (intermittent fau
what laptop is this? is there a BIOS update available for the laptop? On Sun, 27 Jan 2008 11:45:01 -0800, Arty-W <ArtyW@discussions.microsoft.com> wrote: >Hello > >I'm had this fault since I bought the notebook last September. It's been >investigated by my computer supplier who maintains that it is a a >Vista-related problem and not a hardware fault. > >After waking up from sleep, the wireless adaptor doesn't work. The device >has disappeared from Device Manager, and there is an PlugPlayManager system >event logged - see details below. The only way to get the wireless adaptor >working again is to be a restart of Vista. > >Does anyone have any experience of this fault and know how to cure this >problem? Thanks in advance for any help. > >Log Name: System >Source: PlugPlayManager >Date: 27/01/2008 18:32:32 >Event ID: 12 >Task Category: None >Level: Error >Keywords: Classic >User: N/A >Computer: Home-Laptop2 >Description: >The device 'Atheros AR5007EG Wireless Network Adapter' >(PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared >from the system without first being prepared for removal. >Event Xml: ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> > <System> > <Provider Name="PlugPlayManager" /> > <EventID Qualifiers="49152">12</EventID> > <Level>2</Level> > <Task>0</Task> > <Keywords>0x80000000000000</Keywords> > <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> > <EventRecordID>40550</EventRecordID> > <Channel>System</Channel> > <Computer>Home-Laptop2</Computer> > <Security /> > </System> > <EventData> > <Data>Atheros AR5007EG Wireless Network Adapter</Data> > ><Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> > <Binary>00000000</Binary> > </EventData> ></Event> -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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#3
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| Re: Wireless adaptor is lost after waking from sleep (intermittent
Hi Barb and thanks for your interest. It's a Fujitsu Siemens Amilo Li 1718 notebook running Vista Home Premium. The BIOS is version 1.09 which is the latest on the company's web site. The fault occurs after waking the notebook up from sleep mode. I have a feeling, currently unproven, that this only happens when the notebook is running on battery power. "Barb Bowman" wrote: > what laptop is this? is there a BIOS update available for the > laptop? > > On Sun, 27 Jan 2008 11:45:01 -0800, Arty-W > <ArtyW@discussions.microsoft.com> wrote: > > >Hello > > > >I'm had this fault since I bought the notebook last September. It's been > >investigated by my computer supplier who maintains that it is a a > >Vista-related problem and not a hardware fault. > > > >After waking up from sleep, the wireless adaptor doesn't work. The device > >has disappeared from Device Manager, and there is an PlugPlayManager system > >event logged - see details below. The only way to get the wireless adaptor > >working again is to be a restart of Vista. > > > >Does anyone have any experience of this fault and know how to cure this > >problem? Thanks in advance for any help. > > > >Log Name: System > >Source: PlugPlayManager > >Date: 27/01/2008 18:32:32 > >Event ID: 12 > >Task Category: None > >Level: Error > >Keywords: Classic > >User: N/A > >Computer: Home-Laptop2 > >Description: > >The device 'Atheros AR5007EG Wireless Network Adapter' > >(PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared > >from the system without first being prepared for removal. > >Event Xml: > ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> > > <System> > > <Provider Name="PlugPlayManager" /> > > <EventID Qualifiers="49152">12</EventID> > > <Level>2</Level> > > <Task>0</Task> > > <Keywords>0x80000000000000</Keywords> > > <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> > > <EventRecordID>40550</EventRecordID> > > <Channel>System</Channel> > > <Computer>Home-Laptop2</Computer> > > <Security /> > > </System> > > <EventData> > > <Data>Atheros AR5007EG Wireless Network Adapter</Data> > > > ><Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> > > <Binary>00000000</Binary> > > </EventData> > ></Event> > -- > > Barb Bowman > MS Windows-MVP > http://www.microsoft.com/windowsxp/e...ts/bowman.mspx > http://blogs.digitalmediaphile.com/barb/ > |
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#4
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| Re: Wireless adaptor is lost after waking from sleep (intermittent
How frustrating! I had trouble with USB network adapters and setting their power settings to not let the OS put them to sleep to save power helped a bit. A general recommendation I make is to go into the properties and look at each item to see what is available and if it makes sense. Unfortunately, for my primary desktop the only thing that stabilized my wireless network was a combination of new drivers from the vendor and the currently beta SP1 for Vista. I see the vendor recommends the latest D2301 driver for connectivity issues, but it is a year old (Version: 6.0.1039.1094 R1.09D). Fujitsu also mentions how to turn on the WLAN at boot in the BIOS: Solution: To switch on the WLAN automatically at system start, please enter the following BIOS setting: Open the BIOS Setup Utility by pressing [F2] after switching on the AMILO. Goto menu Advanced and change the option "Default Wireless Setting" to "Wireless LAN". Save changes and exit BIOS. Now the WLAN adapter is enabled by default. Also: Running MS Windows Vista please use the WLAN driver version 7.3.1.42 for the LiteOn WN2302A / AR5005G WLAN card. I think their site mixes up laptop versions so not all may apply. :( Sorry if you have already tried all this... "Arty-W" wrote: > Hi Barb and thanks for your interest. > > It's a Fujitsu Siemens Amilo Li 1718 notebook running Vista Home Premium. > The BIOS is version 1.09 which is the latest on the company's web site. > > The fault occurs after waking the notebook up from sleep mode. I have a > feeling, currently unproven, that this only happens when the notebook is > running on battery power. > > > "Barb Bowman" wrote: > > > what laptop is this? is there a BIOS update available for the > > laptop? > > > > On Sun, 27 Jan 2008 11:45:01 -0800, Arty-W > > <ArtyW@discussions.microsoft.com> wrote: > > > > >Hello > > > > > >I'm had this fault since I bought the notebook last September. It's been > > >investigated by my computer supplier who maintains that it is a a > > >Vista-related problem and not a hardware fault. > > > > > >After waking up from sleep, the wireless adaptor doesn't work. The device > > >has disappeared from Device Manager, and there is an PlugPlayManager system > > >event logged - see details below. The only way to get the wireless adaptor > > >working again is to be a restart of Vista. > > > > > >Does anyone have any experience of this fault and know how to cure this > > >problem? Thanks in advance for any help. > > > > > >Log Name: System > > >Source: PlugPlayManager > > >Date: 27/01/2008 18:32:32 > > >Event ID: 12 > > >Task Category: None > > >Level: Error > > >Keywords: Classic > > >User: N/A > > >Computer: Home-Laptop2 > > >Description: > > >The device 'Atheros AR5007EG Wireless Network Adapter' > > >(PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared > > >from the system without first being prepared for removal. > > >Event Xml: > > ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> > > > <System> > > > <Provider Name="PlugPlayManager" /> > > > <EventID Qualifiers="49152">12</EventID> > > > <Level>2</Level> > > > <Task>0</Task> > > > <Keywords>0x80000000000000</Keywords> > > > <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> > > > <EventRecordID>40550</EventRecordID> > > > <Channel>System</Channel> > > > <Computer>Home-Laptop2</Computer> > > > <Security /> > > > </System> > > > <EventData> > > > <Data>Atheros AR5007EG Wireless Network Adapter</Data> > > > > > ><Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> > > > <Binary>00000000</Binary> > > > </EventData> > > ></Event> > > -- > > > > Barb Bowman > > MS Windows-MVP > > http://www.microsoft.com/windowsxp/e...ts/bowman.mspx > > http://blogs.digitalmediaphile.com/barb/ > > |
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#5
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| Re: Wireless adaptor is lost after waking from sleep (intermittent
go into device manager, expand network adapters. right click the wireless adapter and check the power management settings. is the box checked to allow the adapter to be turned off to save power? if yes, uncheck it and see what happens. On Sun, 27 Jan 2008 14:52:02 -0800, Arty-W <ArtyW@discussions.microsoft.com> wrote: >Hi Barb and thanks for your interest. > >It's a Fujitsu Siemens Amilo Li 1718 notebook running Vista Home Premium. >The BIOS is version 1.09 which is the latest on the company's web site. > >The fault occurs after waking the notebook up from sleep mode. I have a >feeling, currently unproven, that this only happens when the notebook is >running on battery power. > > >"Barb Bowman" wrote: > >> what laptop is this? is there a BIOS update available for the >> laptop? >> >> On Sun, 27 Jan 2008 11:45:01 -0800, Arty-W >> <ArtyW@discussions.microsoft.com> wrote: >> >> >Hello >> > >> >I'm had this fault since I bought the notebook last September. It's been >> >investigated by my computer supplier who maintains that it is a a >> >Vista-related problem and not a hardware fault. >> > >> >After waking up from sleep, the wireless adaptor doesn't work. The device >> >has disappeared from Device Manager, and there is an PlugPlayManager system >> >event logged - see details below. The only way to get the wireless adaptor >> >working again is to be a restart of Vista. >> > >> >Does anyone have any experience of this fault and know how to cure this >> >problem? Thanks in advance for any help. >> > >> >Log Name: System >> >Source: PlugPlayManager >> >Date: 27/01/2008 18:32:32 >> >Event ID: 12 >> >Task Category: None >> >Level: Error >> >Keywords: Classic >> >User: N/A >> >Computer: Home-Laptop2 >> >Description: >> >The device 'Atheros AR5007EG Wireless Network Adapter' >> >(PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared >> >from the system without first being prepared for removal. >> >Event Xml: >> ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> >> > <System> >> > <Provider Name="PlugPlayManager" /> >> > <EventID Qualifiers="49152">12</EventID> >> > <Level>2</Level> >> > <Task>0</Task> >> > <Keywords>0x80000000000000</Keywords> >> > <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> >> > <EventRecordID>40550</EventRecordID> >> > <Channel>System</Channel> >> > <Computer>Home-Laptop2</Computer> >> > <Security /> >> > </System> >> > <EventData> >> > <Data>Atheros AR5007EG Wireless Network Adapter</Data> >> > >> ><Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> >> > <Binary>00000000</Binary> >> > </EventData> >> ></Event> >> -- >> >> Barb Bowman >> MS Windows-MVP >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx >> http://blogs.digitalmediaphile.com/barb/ >> -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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#6
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| Re: Wireless adaptor is lost after waking from sleep (intermittent
Some notes to clarify my position: a) This fault is intermittent - when I try to force it to happen, it doesn't, but then maybe a day or a week later it will happen, when I'm not expecting it! b) I've not installed the two other drivers mentioned in the FSC support web site - my notebook has a Atheros AR5007EG WLAN adaptor. c) The Atheros WiFi adaptor is integrated into the notebook, i.e. it's not a plug-in to the USB socket. d) I tried the BIOS setting to turn WLAN on at boot time, but was advised by Fujitsu Siemens that the notebook doesn't support the feature. With this model you have o put up with pressing the WiFi button after logging-in to Vista. e) FSC support reckoned that the fault would go away if I reinstalled Vista - not something I've done yet nor do I want to until I really have to. Maybe Vista SP1 will resolve this fault? The box in the wireless adaptor's power settings was checked to allow the adapter to be turned off to save power, so I've unchecked it and will watch and patiently wait to see if it has resolved the problem. Thanks to both Barb and PNutts for your kind advice. "Barb Bowman" wrote: > go into device manager, expand network adapters. right click the > wireless adapter and check the power management settings. is the box > checked to allow the adapter to be turned off to save power? if yes, > uncheck it and see what happens. > > On Sun, 27 Jan 2008 14:52:02 -0800, Arty-W > <ArtyW@discussions.microsoft.com> wrote: > > >Hi Barb and thanks for your interest. > > > >It's a Fujitsu Siemens Amilo Li 1718 notebook running Vista Home Premium. > >The BIOS is version 1.09 which is the latest on the company's web site. > > > >The fault occurs after waking the notebook up from sleep mode. I have a > >feeling, currently unproven, that this only happens when the notebook is > >running on battery power. > > > > > >"Barb Bowman" wrote: > > > >> what laptop is this? is there a BIOS update available for the > >> laptop? > >> > >> On Sun, 27 Jan 2008 11:45:01 -0800, Arty-W > >> <ArtyW@discussions.microsoft.com> wrote: > >> > >> >Hello > >> > > >> >I'm had this fault since I bought the notebook last September. It's been > >> >investigated by my computer supplier who maintains that it is a a > >> >Vista-related problem and not a hardware fault. > >> > > >> >After waking up from sleep, the wireless adaptor doesn't work. The device > >> >has disappeared from Device Manager, and there is an PlugPlayManager system > >> >event logged - see details below. The only way to get the wireless adaptor > >> >working again is to be a restart of Vista. > >> > > >> >Does anyone have any experience of this fault and know how to cure this > >> >problem? Thanks in advance for any help. > >> > > >> >Log Name: System > >> >Source: PlugPlayManager > >> >Date: 27/01/2008 18:32:32 > >> >Event ID: 12 > >> >Task Category: None > >> >Level: Error > >> >Keywords: Classic > >> >User: N/A > >> >Computer: Home-Laptop2 > >> >Description: > >> >The device 'Atheros AR5007EG Wireless Network Adapter' > >> >(PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared > >> >from the system without first being prepared for removal. > >> >Event Xml: > >> ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> > >> > <System> > >> > <Provider Name="PlugPlayManager" /> > >> > <EventID Qualifiers="49152">12</EventID> > >> > <Level>2</Level> > >> > <Task>0</Task> > >> > <Keywords>0x80000000000000</Keywords> > >> > <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> > >> > <EventRecordID>40550</EventRecordID> > >> > <Channel>System</Channel> > >> > <Computer>Home-Laptop2</Computer> > >> > <Security /> > >> > </System> > >> > <EventData> > >> > <Data>Atheros AR5007EG Wireless Network Adapter</Data> > >> > > >> ><Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> > >> > <Binary>00000000</Binary> > >> > </EventData> > >> ></Event> > >> -- > >> > >> Barb Bowman > >> MS Windows-MVP > >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx > >> http://blogs.digitalmediaphile.com/barb/ > >> > -- > > Barb Bowman > MS Windows-MVP > http://www.microsoft.com/windowsxp/e...ts/bowman.mspx > http://blogs.digitalmediaphile.com/barb/ > |
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#7
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| Re: Wireless adaptor is lost after waking from sleep (intermittent
SP1 is coming fairly soon and it is certainly worth waiting to see if the issue is resolved. Odd that you have to push the Wifi button each time. On Mon, 28 Jan 2008 11:28:00 -0800, Arty-W <ArtyW@discussions.microsoft.com> wrote: >Some notes to clarify my position: >a) This fault is intermittent - when I try to force it to happen, it >doesn't, but then maybe a day or a week later it will happen, when I'm not >expecting it! >b) I've not installed the two other drivers mentioned in the FSC support web >site - my notebook has a Atheros AR5007EG WLAN adaptor. >c) The Atheros WiFi adaptor is integrated into the notebook, i.e. it's not a >plug-in to the USB socket. >d) I tried the BIOS setting to turn WLAN on at boot time, but was advised by >Fujitsu Siemens that the notebook doesn't support the feature. With this >model you have o put up with pressing the WiFi button after logging-in to >Vista. >e) FSC support reckoned that the fault would go away if I reinstalled Vista >- not something I've done yet nor do I want to until I really have to. Maybe >Vista SP1 will resolve this fault? > >The box in the wireless adaptor's power settings was checked to allow the >adapter to be turned off to save power, so I've unchecked it and will watch >and patiently wait to see if it has resolved the problem. > >Thanks to both Barb and PNutts for your kind advice. > > >"Barb Bowman" wrote: > >> go into device manager, expand network adapters. right click the >> wireless adapter and check the power management settings. is the box >> checked to allow the adapter to be turned off to save power? if yes, >> uncheck it and see what happens. >> >> On Sun, 27 Jan 2008 14:52:02 -0800, Arty-W >> <ArtyW@discussions.microsoft.com> wrote: >> >> >Hi Barb and thanks for your interest. >> > >> >It's a Fujitsu Siemens Amilo Li 1718 notebook running Vista Home Premium. >> >The BIOS is version 1.09 which is the latest on the company's web site. >> > >> >The fault occurs after waking the notebook up from sleep mode. I have a >> >feeling, currently unproven, that this only happens when the notebook is >> >running on battery power. >> > >> > >> >"Barb Bowman" wrote: >> > >> >> what laptop is this? is there a BIOS update available for the >> >> laptop? >> >> >> >> On Sun, 27 Jan 2008 11:45:01 -0800, Arty-W >> >> <ArtyW@discussions.microsoft.com> wrote: >> >> >> >> >Hello >> >> > >> >> >I'm had this fault since I bought the notebook last September. It's been >> >> >investigated by my computer supplier who maintains that it is a a >> >> >Vista-related problem and not a hardware fault. >> >> > >> >> >After waking up from sleep, the wireless adaptor doesn't work. The device >> >> >has disappeared from Device Manager, and there is an PlugPlayManager system >> >> >event logged - see details below. The only way to get the wireless adaptor >> >> >working again is to be a restart of Vista. >> >> > >> >> >Does anyone have any experience of this fault and know how to cure this >> >> >problem? Thanks in advance for any help. >> >> > >> >> >Log Name: System >> >> >Source: PlugPlayManager >> >> >Date: 27/01/2008 18:32:32 >> >> >Event ID: 12 >> >> >Task Category: None >> >> >Level: Error >> >> >Keywords: Classic >> >> >User: N/A >> >> >Computer: Home-Laptop2 >> >> >Description: >> >> >The device 'Atheros AR5007EG Wireless Network Adapter' >> >> >(PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020) disappeared >> >> >from the system without first being prepared for removal. >> >> >Event Xml: >> >> ><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> >> >> > <System> >> >> > <Provider Name="PlugPlayManager" /> >> >> > <EventID Qualifiers="49152">12</EventID> >> >> > <Level>2</Level> >> >> > <Task>0</Task> >> >> > <Keywords>0x80000000000000</Keywords> >> >> > <TimeCreated SystemTime="2008-01-27T18:32:32.000Z" /> >> >> > <EventRecordID>40550</EventRecordID> >> >> > <Channel>System</Channel> >> >> > <Computer>Home-Laptop2</Computer> >> >> > <Security /> >> >> > </System> >> >> > <EventData> >> >> > <Data>Atheros AR5007EG Wireless Network Adapter</Data> >> >> > >> >> ><Data>PCI\VEN_168C&DEV_001C&SUBSYS_3067168C&REV_01\4&1ec4ddad&0&0020</Data> >> >> > <Binary>00000000</Binary> >> >> > </EventData> >> >> ></Event> >> >> -- >> >> >> >> Barb Bowman >> >> MS Windows-MVP >> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx >> >> http://blogs.digitalmediaphile.com/barb/ >> >> >> -- >> >> Barb Bowman >> MS Windows-MVP >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx >> http://blogs.digitalmediaphile.com/barb/ >> -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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#8
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| Re: Wireless adaptor is lost after waking from sleep (intermittent
The fault (i.e. wireless network adaptor disappeared from Device Manager) cropped up again since unchecking the box which governs the wireless adaptor's power saving facility. Doh! It was worth a try anyhow. One small difference - this time the PlugPlayManager error event didn't get logged. Anymore suggestions for things to try - anyone? "Barb Bowman" wrote: > SP1 is coming fairly soon and it is certainly worth waiting to see > if the issue is resolved. Odd that you have to push the Wifi button > each time. > |
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#9
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| Re: Wireless adaptor is lost after waking from sleep (intermittent fau I was getting exactly the same problem with my Vista HP Amilo 1718 laptop - constant need to reboot to 'wake up' the wireless card. I tried rolling back / updating the drivers and the BIOS to no avail. And just this week the wireless button has stopped working too! -- pricefix23 |
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#10
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| Re: Wireless adaptor is lost after waking from sleep (intermittent fau Seems to be a common Vista issue: 'Vista laptop loses wireless connection after sleep - Topic Powered by eve community' (http://episteme.arstechnica.com/eve/...m/958008208831) Just looking for a fix on Microsoft's "Vista Solution Centre" (LOL).... -- pricefix23 |
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