MISSING SATA HARD DRIVE

I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
week later the slave drive disappeared. The BIOS recognizes the drive, but
Vista doesn't. I've seen enough threads on here w/ no resolution. System
restore is not an answer.

Microsoft - Fix the problem.

SATA drives are not master and slave. They each are on separate
controllers.

"Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com> wrote
in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
>I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> week later the slave drive disappeared. The BIOS recognizes the drive,
> but
> Vista doesn't. I've seen enough threads on here w/ no resolution. System
> restore is not an answer.
>
> Microsoft - Fix the problem.

you're splitting hairs....your response didn't fix the problem.



"Colin Barnhorst" wrote:

> SATA drives are not master and slave. They each are on separate
> controllers.
>
> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com> wrote
> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> > week later the slave drive disappeared. The BIOS recognizes the drive,
> > but
> > Vista doesn't. I've seen enough threads on here w/ no resolution. System
> > restore is not an answer.
> >
> > Microsoft - Fix the problem.
>

Is this a laptop or desktop? Is this "slave" drive internal or external?
What were you doing when it "disappeared"? Disappeared from where? How
about some details to work with.

"Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
> you're splitting hairs....your response didn't fix the problem.
>
>
>
> "Colin Barnhorst" wrote:
>
>> SATA drives are not master and slave. They each are on separate
>> controllers.
>>
>> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
>> wrote
>> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
>> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
>> >a
>> > week later the slave drive disappeared. The BIOS recognizes the drive,
>> > but
>> > Vista doesn't. I've seen enough threads on here w/ no resolution.
>> > System
>> > restore is not an answer.
>> >
>> > Microsoft - Fix the problem.
>>

I have a similar problem. Perhaps we can help each other. I have a Dell
with an Intel processor running XP. I recently bought a new Acer with an AMD
dual-core processor with Vista on it. I installed the old hard drive from
the Dell into an empty bay in the Acer. My new computer doesn't even show
the old hard drive under My Computer, even though it's connected properly and
Device Manager and CMOS say it's there. Any suggestions? I want the old HD
as is in the new computer--not to have to transfer all the files over and
waste space.

Details: The computer is a desktop. The "slave" is an internal drive. I was
using the computer for a week and everything was functional. If you search
this forum, a lot of endusers are experiencing the same issue. I was
thinking of what changes occurred prior to to going missing. Windows
autoupdated....so, with that in mind, I did a system restore back to a point
prior to the updates. Bingo, the drive reappears. So, it's seams that
something in one of the patches/updates is the issue. I don't have the time
to do a tiral and error to isolate exactly what udate is causing the issue.

Aren't there any microsoft moderators in this forum to help trouble shoot
theses issues?...or report them to the quality team?

Thanks.

"Colin Barnhorst" wrote:

> Is this a laptop or desktop? Is this "slave" drive internal or external?
> What were you doing when it "disappeared"? Disappeared from where? How
> about some details to work with.
>
> "Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
> message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
> > you're splitting hairs....your response didn't fix the problem.
> >
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> SATA drives are not master and slave. They each are on separate
> >> controllers.
> >>
> >> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
> >> wrote
> >> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
> >> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> >> >a
> >> > week later the slave drive disappeared. The BIOS recognizes the drive,
> >> > but
> >> > Vista doesn't. I've seen enough threads on here w/ no resolution.
> >> > System
> >> > restore is not an answer.
> >> >
> >> > Microsoft - Fix the problem.
> >>
>

No. The public newsgroups are not moderated by MS. The managed newsgroups
on the privatenews servers are moderated.

"Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
message news:72C0B5F4-0B86-49B1-B6E7-4B3C3C007145@microsoft.com...
> Details: The computer is a desktop. The "slave" is an internal drive. I
> was
> using the computer for a week and everything was functional. If you
> search
> this forum, a lot of endusers are experiencing the same issue. I was
> thinking of what changes occurred prior to to going missing. Windows
> autoupdated....so, with that in mind, I did a system restore back to a
> point
> prior to the updates. Bingo, the drive reappears. So, it's seams that
> something in one of the patches/updates is the issue. I don't have the
> time
> to do a tiral and error to isolate exactly what udate is causing the
> issue.
>
> Aren't there any microsoft moderators in this forum to help trouble shoot
> theses issues?...or report them to the quality team?
>
> Thanks.
>
> "Colin Barnhorst" wrote:
>
>> Is this a laptop or desktop? Is this "slave" drive internal or external?
>> What were you doing when it "disappeared"? Disappeared from where? How
>> about some details to work with.
>>
>> "Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote
>> in
>> message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
>> > you're splitting hairs....your response didn't fix the problem.
>> >
>> >
>> >
>> > "Colin Barnhorst" wrote:
>> >
>> >> SATA drives are not master and slave. They each are on separate
>> >> controllers.
>> >>
>> >> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
>> >> wrote
>> >> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
>> >> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine,
>> >> >then
>> >> >a
>> >> > week later the slave drive disappeared. The BIOS recognizes the
>> >> > drive,
>> >> > but
>> >> > Vista doesn't. I've seen enough threads on here w/ no resolution.
>> >> > System
>> >> > restore is not an answer.
>> >> >
>> >> > Microsoft - Fix the problem.
>> >>
>>

I have a somewhat simular problem with Vista. I have an external HD that is
not recognized in the My Computer window. Now, Vista doesn't recogniza my
DVD. What are some steps to look for to isolate where the problem is?

"Vista_is_the_new_ME" wrote:

> Details: The computer is a desktop. The "slave" is an internal drive. I was
> using the computer for a week and everything was functional. If you search
> this forum, a lot of endusers are experiencing the same issue. I was
> thinking of what changes occurred prior to to going missing. Windows
> autoupdated....so, with that in mind, I did a system restore back to a point
> prior to the updates. Bingo, the drive reappears. So, it's seams that
> something in one of the patches/updates is the issue. I don't have the time
> to do a tiral and error to isolate exactly what udate is causing the issue.
>
> Aren't there any microsoft moderators in this forum to help trouble shoot
> theses issues?...or report them to the quality team?
>
> Thanks.
>
> "Colin Barnhorst" wrote:
>
> > Is this a laptop or desktop? Is this "slave" drive internal or external?
> > What were you doing when it "disappeared"? Disappeared from where? How
> > about some details to work with.
> >
> > "Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
> > message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
> > > you're splitting hairs....your response didn't fix the problem.
> > >
> > >
> > >
> > > "Colin Barnhorst" wrote:
> > >
> > >> SATA drives are not master and slave. They each are on separate
> > >> controllers.
> > >>
> > >> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
> > >> wrote
> > >> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
> > >> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> > >> >a
> > >> > week later the slave drive disappeared. The BIOS recognizes the drive,
> > >> > but
> > >> > Vista doesn't. I've seen enough threads on here w/ no resolution.
> > >> > System
> > >> > restore is not an answer.
> > >> >
> > >> > Microsoft - Fix the problem.
> > >>
> >

Right click my computer
>Storage
>Disk Management

Check that they are in there.


--
JaegerNZ

I am having similar issues as above, but with a removeable hard drive (USB).
In disk management, it is not there. The disk is recognized in XP computers
but not in either of my Vista computers. Why? What can I do to solve it?

"JaegerNZ" wrote:

>
> Right click my computer
> >Storage
> >Disk Management
>
> Check that they are in there.
>
>
> --
> JaegerNZ
>

I'd like to join in too. My second SATA drive disappears from time to time.
It seems to be when it is being heavily used. I have to power off and up then
Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran the
Write Zeros test. No problem there. But, Vista wanted to format the drive
afterwards. OK, but in the middle of the format, the drive disappears. After
powering down and up, Vista does not see the drive but the Data Lifeguard
program does.

In my searches, this seems to be a consistent problem in Vista and so far,
no resolution exists, at least that I have found.


"Vista_is_the_new_ME" wrote:

> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> week later the slave drive disappeared. The BIOS recognizes the drive, but
> Vista doesn't. I've seen enough threads on here w/ no resolution. System
> restore is not an answer.
>
> Microsoft - Fix the problem.

As i mentioned to the original poster, did you go into the Control Panel,
Administration Tools, Computer Mgt, then Select Disk Management.

Make sure you do NOT have any files on the disk that is giving you the
problem..

Now use the Disk Mgt to set up the disk...

See if this corrects the problem, and let us know...

I've not seen this myself.. So I'm very curious about this and if this will
fix it or not...

--
Roy Ballew


"apokon" <apokon@discussions.microsoft.com> wrote in message
news:730425E4-4F2E-463F-B082-8D9AE0081EF5@microsoft.com...
> I'd like to join in too. My second SATA drive disappears from time to
> time.
> It seems to be when it is being heavily used. I have to power off and up
> then
> Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran
> the
> Write Zeros test. No problem there. But, Vista wanted to format the drive
> afterwards. OK, but in the middle of the format, the drive disappears.
> After
> powering down and up, Vista does not see the drive but the Data Lifeguard
> program does.
>
> In my searches, this seems to be a consistent problem in Vista and so far,
> no resolution exists, at least that I have found.
>
>
> "Vista_is_the_new_ME" wrote:
>
>> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
>> a
>> week later the slave drive disappeared. The BIOS recognizes the drive,
>> but
>> Vista doesn't. I've seen enough threads on here w/ no resolution.
>> System
>> restore is not an answer.
>>
>> Microsoft - Fix the problem.

Roy, I have tried that many times, to no avail. Recently, I installed WDC'
Lifeguard and it runs all of its tests without a problem. However, after
writing zeroes, Vista wanted to format the drive, which I let happen. During
the middle of the format, the drive disappeared and I cannot get Vista to
recognize the drive at all now. My bios sees it and Lifeguard sees it but
Vista does not. Now I am really in a mess.
Rich

"Roy Ballew" wrote:

> As i mentioned to the original poster, did you go into the Control Panel,
> Administration Tools, Computer Mgt, then Select Disk Management.
>
> Make sure you do NOT have any files on the disk that is giving you the
> problem..
>
> Now use the Disk Mgt to set up the disk...
>
> See if this corrects the problem, and let us know...
>
> I've not seen this myself.. So I'm very curious about this and if this will
> fix it or not...
>
> --
> Roy Ballew
>
>
> "apokon" <apokon@discussions.microsoft.com> wrote in message
> news:730425E4-4F2E-463F-B082-8D9AE0081EF5@microsoft.com...
> > I'd like to join in too. My second SATA drive disappears from time to
> > time.
> > It seems to be when it is being heavily used. I have to power off and up
> > then
> > Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran
> > the
> > Write Zeros test. No problem there. But, Vista wanted to format the drive
> > afterwards. OK, but in the middle of the format, the drive disappears.
> > After
> > powering down and up, Vista does not see the drive but the Data Lifeguard
> > program does.
> >
> > In my searches, this seems to be a consistent problem in Vista and so far,
> > no resolution exists, at least that I have found.
> >
> >
> > "Vista_is_the_new_ME" wrote:
> >
> >> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> >> a
> >> week later the slave drive disappeared. The BIOS recognizes the drive,
> >> but
> >> Vista doesn't. I've seen enough threads on here w/ no resolution.
> >> System
> >> restore is not an answer.
> >>
> >> Microsoft - Fix the problem.
>
>

FWIW, I just finished installed SP1, initializing and formating the disk, and
running my test case that usually caused the failure in the past. It ran
successfully. Should I conclude that SP1 fixed the issue?
Rich

"Roy Ballew" wrote:

> As i mentioned to the original poster, did you go into the Control Panel,
> Administration Tools, Computer Mgt, then Select Disk Management.
>
> Make sure you do NOT have any files on the disk that is giving you the
> problem..
>
> Now use the Disk Mgt to set up the disk...
>
> See if this corrects the problem, and let us know...
>
> I've not seen this myself.. So I'm very curious about this and if this will
> fix it or not...
>
> --
> Roy Ballew
>
>
> "apokon" <apokon@discussions.microsoft.com> wrote in message
> news:730425E4-4F2E-463F-B082-8D9AE0081EF5@microsoft.com...
> > I'd like to join in too. My second SATA drive disappears from time to
> > time.
> > It seems to be when it is being heavily used. I have to power off and up
> > then
> > Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran
> > the
> > Write Zeros test. No problem there. But, Vista wanted to format the drive
> > afterwards. OK, but in the middle of the format, the drive disappears.
> > After
> > powering down and up, Vista does not see the drive but the Data Lifeguard
> > program does.
> >
> > In my searches, this seems to be a consistent problem in Vista and so far,
> > no resolution exists, at least that I have found.
> >
> >
> > "Vista_is_the_new_ME" wrote:
> >
> >> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> >> a
> >> week later the slave drive disappeared. The BIOS recognizes the drive,
> >> but
> >> Vista doesn't. I've seen enough threads on here w/ no resolution.
> >> System
> >> restore is not an answer.
> >>
> >> Microsoft - Fix the problem.
>
>

Same problem & I have Vist SP1 installed, si I don't think it was fixed in
Vista SP1.

Frustrating
--
Dave


"apokon" wrote:

> I'd like to join in too. My second SATA drive disappears from time to time.
> It seems to be when it is being heavily used. I have to power off and up then
> Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran the
> Write Zeros test. No problem there. But, Vista wanted to format the drive
> afterwards. OK, but in the middle of the format, the drive disappears. After
> powering down and up, Vista does not see the drive but the Data Lifeguard
> program does.
>
> In my searches, this seems to be a consistent problem in Vista and so far,
> no resolution exists, at least that I have found.
>
>
> "Vista_is_the_new_ME" wrote:
>
> > I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> > week later the slave drive disappeared. The BIOS recognizes the drive, but
> > Vista doesn't. I've seen enough threads on here w/ no resolution. System
> > restore is not an answer.
> >
> > Microsoft - Fix the problem.