no disk-exception processing message 0xc0000013

All of a sudden, every time I open either my DVD drive or my DVRW drive to
remove a CD or DVD, I get an error saying no disk and "exception processing
message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
I believe the only two things I did before this started happening was to
update Itunes/Quicktime and update Corel PSP X2.
The drives both seem to work ok so I'm not sure why I'm getting this
message.
It gives me 3 options: Cancel, try again, or continue. When I pick one of
those options, nothing happens the first time around.
I am using a Vista 32 bit computer.
Sheryl

I get the same problem and for some time did not recognise that it is do do
with my DVD drive. My error message is somewhat different -- it says
Exception Processing message 0xc0000013 Parameters
0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
Vista tell me I have the latest driver.
Mine problem began as far as I can recall with a Windows Update.
I got a Hotfix that was suggested might cure the problem but it didn't.

I too did a Windows update around the same time this started so maybe that's
part of the problem.
I can't really remember what I was doing had had been doing when I first saw
the message.
I figured it was some fluke and didn't pay much attention until it happened
a second day, and every day afterwards.
I'm to the point where I'm thinking of wiping out my computer and restoring
it to factory settings just to clear this up.
It's really driving me nuts.

first, excuse me for my english but I am a french user.
I know your problem because I had the same. in fact is a bug of the last
update in the process coreliomonitor.exe that is lauch in start windows.
If you kill this process ,all is ok.
you can also with msconfig uncheck the start of this process ( is the good
solution)

I don't know the utility of this process, but mu psp is fine without it

You can report ( as me ) the problem to corel support for fixe.

I've got the same issue and believe it to be down to a process
installed by PSP X2, IT you right click on your task bar and choose
task manager, then click on the processes tab you'll probably see that
one of the processes running is called coreliomonitor.exe. If you stop
the process and then try ejecting a CD the error should go away (at
least it does for me). The coreliomonitor.exe lives in whatever folder
you installed PSP to so if you go there and restart that app the
problem should start up again. I've logged a support call with Corel
to see if there is a fix for this yet - in the meantime it's probably
OK just to run without that process....

I have the same problem and have fixed it. It is to do with the PSP
Pro X2 update
If you click run and type msconfig then enter. click on start up.
there should be an entry called 'Corel File Shell Monitor' . Un tick
this entry. Reboot
This worked for me

It's Corel that is causing the problem. I've emailed them about it and
received no reply. After I uninstalled X2 it did the trick. If they
don't reply to me I'm just gonna shell out the bucks for photoshop.

DONT DO THAT!!!!!... It wont fix the problem. The problem is with
VISTA. Programs occasionally will look for a cd to be inserted in the
drive. Until Microsoft gets around to fixing this you can always
leave a cd in the drive at all times.

I'm still using Corel, because I like the photo editing, but I did
have to go into msconfig and stop corel photo downloader and the corel
file shell monitor from loading at startup. Now I can sync my iPod
without getting the error message.

I know this is an old subject but i'm having the same problem and i'm
not using Corel (already checked my startup list and task manager and
there's nothing)

I get this problem when i try to reproduce a .mov that i just copied to
my desktop from a DVD. I already ejected the DVD and an external HD that
i use, and the problem persists.

I was importing the same file to a software of audio and video editing
(Nuendo 3) when i got the first warning. But now the situation it's the
same when i'm just trying to reproduce it on quicktime (and already
killed the software)

Please, i need to work with this, so if anybody has any idea of what
might be a solution, please enlight me!

[drteo66]

Don't bark the wrong tree! I can validate that it is NOT Corel problem. I find no entry in mine for Corel even I have several Corel's stuiff, from WP to Photo software. It is Vista's problem. What I find is a service for the dvd drive is running. I stopped that, it goes away. Not sure if it would return when I put the next disc in the drive.

Ok, I have just tested the drive by putting a disc in and activate the drive. The disc is removed and this time there is no exception. all is well.

[optimus2401]

thats all well and good drteo66 but how do you stop the drive from running for us people who arent good at computers and then restart it as well

[afidelino]

Obviously it depends on removable media along. I attach a card reader on my laptop. And since then I've changed the drive letter - I have high letters marked with ( U: V: W: etc) - occurs more at the problem does not. diskmgmt.msc on Start | Run and invoke right-click with "then change drive letter and paths" letter of the removable media change. I am sure that it will definitely help you.