I bought a new Western Digital Passport 2.0 USB drive and trying to connect it with my Windows Vista system but I always get a message in the system tray saying “USB Device not recognized”. I don’t have any idea what could be the problem because am already using a Western Digital My Book on this same computer without any problem. I tried updating drivers for my new WD drive from the device manager that was too not succeeded, it comes back saying unknown device.
Just for a test I tried connecting the new WD Passport 2.0 on my XP based laptop and it works fine there, the only problem is with Vista os. I tried getting some help from WD Tech Support and they simply said that I need Vista driver. But am just not able to find any driver for this drive on internet for Vista os. Somebody please help me.