Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Message: When the mouse is put on the charge pad its green light pulses 8
times slowly. Then a red light flashes continuously and rapidly. The mouse's
NIMH battery does not charge except for a few minutes of use. Even when the
mouse is left on the pad overnight. The obvious deduction, the mouse is only
charging during slow green pulses.

This problem started early in August when a Vista update included a prompt
to update the mouse driver software with a download from Microsoft. The
Microsoft download was run and stopped itself with a note that the driver
was not compatible. That is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge for more than a minute when it is first
placed on the charge pad (green pulses).

The mouse battery charge anly lasts a very short while. If I take a half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing lasts about
30 seconds, so in half an hour the mouse is reseated on the charger pad 60
times for about 20 minutes of operation. Consider that not all slow green
pulsing coincides with actual mouse charging.

Microsoft can direct me to a safe driver update, please. That would be
greatly appreciated. It would be really appropriate if Microsoft would
correct the error in its driver update (s) effecting the Laser 8000 mouse
(date of
manufature, 2007). I need more than that though!

If you are thinking I need a new battery, don't mention that here. I have
spent over $20 and tried out three new NIMH batteries.

If you are thinking, "Push the little reset button on the bottom of the
mouse and on the bluetooth tranceiver, just like it says in the user
manual", forget it, nothing happened. 8 slow blinks is because I tweaked the
mouse using various combinations of holding buttons while putting the mouse
onto the
charge pad.

A previous Microsoft mouse result was that I got emailed the complete tech
specs which included "button controls". In the beginning the rapid red
blinks started instantly without any green. Necessity is the mother of
invention - not necessarily efficiency, yes. Tech specs and tricks would be
most efficient way to solve this dillema. Otherwise, I just wasted $169.95
on what I thought was a secure and reliable mouse.

Mark Stewart, August, September, October 2007

ps: I am abandoning SharePoint for Linux because higher SharePoint software
cost parallels less cross platform compatibility and more office-only perks.
I really don't want to have to abandon Microsoft hardware. Sometimes the
simplest solutions are the best ones.

mark please refer to your existing post the fix is there, the problem is
your battery not the device or the driver.

--
Licensed Boating Capt. Jonathan Perreault
http://www.AllAboutGames.BraveHost.com
- note: click continue, when it ask about security certificate -

Best Comments From Users:
Vista is satan's way to bring hell to earth. -Me

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools. -Web

No Matter The Problem Even With Linux, It's Microsoft's And Windows's
Faults -Everyone
"mark" <mark@discussions.microsoft.com> wrote in message
news:0D959286-68AF-4C24-81DC-C65F12A9F333@microsoft.com...
> Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth
>
> Message: When the mouse is put on the charge pad its green light pulses 8
> times slowly. Then a red light flashes continuously and rapidly. The
> mouse's
> NIMH battery does not charge except for a few minutes of use. Even when
> the
> mouse is left on the pad overnight. The obvious deduction, the mouse is
> only
> charging during slow green pulses.
>
> This problem started early in August when a Vista update included a prompt
> to update the mouse driver software with a download from Microsoft. The
> Microsoft download was run and stopped itself with a note that the driver
> was not compatible. That is when the mouse stopped charging properly.
>
> Then late August another Vista prompt to download the updated driver for
> the mouse, and this time the driver installed. However, the mouse
> continues to fail to charge for more than a minute when it is first
> placed on the charge pad (green pulses).
>
> The mouse battery charge anly lasts a very short while. If I take a half
> hour to reseat the mouse on the pad every time the rapid red blinking
> occurs, I can slowly build up the charge. The slow green pulsing lasts
> about
> 30 seconds, so in half an hour the mouse is reseated on the charger pad 60
> times for about 20 minutes of operation. Consider that not all slow green
> pulsing coincides with actual mouse charging.
>
> Microsoft can direct me to a safe driver update, please. That would be
> greatly appreciated. It would be really appropriate if Microsoft would
> correct the error in its driver update (s) effecting the Laser 8000 mouse
> (date of
> manufature, 2007). I need more than that though!
>
> If you are thinking I need a new battery, don't mention that here. I have
> spent over $20 and tried out three new NIMH batteries.
>
> If you are thinking, "Push the little reset button on the bottom of the
> mouse and on the bluetooth tranceiver, just like it says in the user
> manual", forget it, nothing happened. 8 slow blinks is because I tweaked
> the
> mouse using various combinations of holding buttons while putting the
> mouse
> onto the
> charge pad.
>
> A previous Microsoft mouse result was that I got emailed the complete tech
> specs which included "button controls". In the beginning the rapid red
> blinks started instantly without any green. Necessity is the mother of
> invention - not necessarily efficiency, yes. Tech specs and tricks would
> be
> most efficient way to solve this dillema. Otherwise, I just wasted $169.95
> on what I thought was a secure and reliable mouse.
>
> Mark Stewart, August, September, October 2007
>
> ps: I am abandoning SharePoint for Linux because higher SharePoint
> software
> cost parallels less cross platform compatibility and more office-only
> perks.
> I really don't want to have to abandon Microsoft hardware. Sometimes the
> simplest solutions are the best ones.
>

Mark, at least people are answering you. Two queries of mine about the same
product have gone unanswered.

--
Peter
Toronto, Canada
"mark" <mark@discussions.microsoft.com> wrote in message
news:0D959286-68AF-4C24-81DC-C65F12A9F333@microsoft.com...
> Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth
>
> Message: When the mouse is put on the charge pad its green light pulses 8
> times slowly. Then a red light flashes continuously and rapidly. The
> mouse's
> NIMH battery does not charge except for a few minutes of use. Even when
> the
> mouse is left on the pad overnight. The obvious deduction, the mouse is
> only
> charging during slow green pulses.
>
> This problem started early in August when a Vista update included a prompt
> to update the mouse driver software with a download from Microsoft. The
> Microsoft download was run and stopped itself with a note that the driver
> was not compatible. That is when the mouse stopped charging properly.
>
> Then late August another Vista prompt to download the updated driver for
> the mouse, and this time the driver installed. However, the mouse
> continues to fail to charge for more than a minute when it is first
> placed on the charge pad (green pulses).
>
> The mouse battery charge anly lasts a very short while. If I take a half
> hour to reseat the mouse on the pad every time the rapid red blinking
> occurs, I can slowly build up the charge. The slow green pulsing lasts
> about
> 30 seconds, so in half an hour the mouse is reseated on the charger pad 60
> times for about 20 minutes of operation. Consider that not all slow green
> pulsing coincides with actual mouse charging.
>
> Microsoft can direct me to a safe driver update, please. That would be
> greatly appreciated. It would be really appropriate if Microsoft would
> correct the error in its driver update (s) effecting the Laser 8000 mouse
> (date of
> manufature, 2007). I need more than that though!
>
> If you are thinking I need a new battery, don't mention that here. I have
> spent over $20 and tried out three new NIMH batteries.
>
> If you are thinking, "Push the little reset button on the bottom of the
> mouse and on the bluetooth tranceiver, just like it says in the user
> manual", forget it, nothing happened. 8 slow blinks is because I tweaked
> the
> mouse using various combinations of holding buttons while putting the
> mouse
> onto the
> charge pad.
>
> A previous Microsoft mouse result was that I got emailed the complete tech
> specs which included "button controls". In the beginning the rapid red
> blinks started instantly without any green. Necessity is the mother of
> invention - not necessarily efficiency, yes. Tech specs and tricks would
> be
> most efficient way to solve this dillema. Otherwise, I just wasted $169.95
> on what I thought was a secure and reliable mouse.
>
> Mark Stewart, August, September, October 2007
>
> ps: I am abandoning SharePoint for Linux because higher SharePoint
> software
> cost parallels less cross platform compatibility and more office-only
> perks.
> I really don't want to have to abandon Microsoft hardware. Sometimes the
> simplest solutions are the best ones.
>

Hey, I have the same problem and found that if I open the battery compartment and spin the battery around (while still in the mouse) with my thumb a few turns then it charges correctly. Go figure! My mouse is brand new and I only found this out by accident after it didn't charge when I first plugged it in.

Now when I have the problem, I just spin the battery around a couple of times (again, without taking it out of the mouse) and everything works fine.

-Steve

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Anyone actually got this thing solved? I have exactly the same problem.
The mouse worked fine for 6 months. After that problems arose. I get 8
green blinks, after that a constant red fast blink. The problem IS NOT
with the batteries, i've tried several different batteries and i
experience the same problem. Sometimes.. if i take the battery out abt
10 or 15 times, suddenly the same battery starts to recharge.

Probably a hardware problem. My mouse was manufactured January 2007.
:mad:


--
pikkumies

I know this sounds silly, but try flipping the mouse charger's AC adapter
such that the positive and negative leads are swapped (ie: unplug your AC
adapter, rotate it 180 degrees, and plug it back in). The AC adapter has
equal sized leads, so one would assume that the orientation of the adapter
does not matter, but I was experiencing the same problem and it seemed to be
fixed after flipping the adapter. Why that worked (or even if that truly
did) is something I can only guess at, but at least it's something to try.

[bantau]

Originally Posted by Steve McClellan

Hey, I have the same problem and found that if I open the battery compartment and spin the battery around (while still in the mouse) with my thumb a few turns then it charges correctly. Go figure! My mouse is brand new and I only found this out by accident after it didn't charge when I first plugged it in.

Now when I have the problem, I just spin the battery around a couple of times (again, without taking it out of the mouse) and everything works fine.

-Steve

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

My boss bought the 7000 and had this very issue. I came here, read your post, spun the battery and it worked like a champ.

Thanks Steve!!

[cragrat]

Steve - I have the 7000 and had the same problem. At first I thought it sounded silly just to spin the battery but, lo and behold, after having spun the battery - the thing is charging again. Now it's back to "normal" again.
Thanks Steve.

[tridy.net@gmail.com]

Confirmed:
-- Microsoft Wireless Laser Mouse 7000
-- on charging, first a couple of green lights, then rapid red lights
-- after spinning the battery [which probably cleans the contacts] the problem is solved - the battery charges alright.

[12thman]

An option I tried was reconnecting the keyboard to the bluetooth adapter. To do this hold down the connect button on the bottom of the keyboard for over 5 seconds (looking at the keyboard you will see alternating green and red lights) after doing so I re-doct the keyboard into the station and now have a steady green light.

The batteries that come with the keyboards aren't I have the same batteries for an RC car I run. :)

I had this problem as well. After reading all the posts, I turned the
mouse over, turned to OFF position, pressed the reset button and placed
back on the charge cradle.

Before it was going red after the initial 8 or so green pulses. Now
(it's been 45 minutes), it is pulsing green, and seems to be charging.

Hope this helps.

Cybernaut


--
Cybernaut

[icanhelpyou]

hey mark.

dont worry im here to help.

before i had this same problem but now i fixed it.

all you guys have to do is open the battery slot.roll the battery to the other side then it will charge again :)

ihope i helped

please reply!!! :PPPPPPPPPPPPPPPPPPPPPPP