Bluetooth Device Mngr Missing from Vista Ult Control Panel/Hardwar

I have a new Dell with factory installed Vista Ultimate edition. I'm trying
to connect bluetooth keyboard and mouse with some difficuly. Vista Help
points me to Control Panel/Hardware/Bluetooth Configuration but Bluetooth
Config is not there and I can't find it anywhere else in Control Panel. I
checked my wife's Vista build and the icon and app is there.

Dell's help desk first said I need a Bluetooth card (not!) then said that
the Hardware mngr function would not appear until I connected a Bluetooth
device which I also disagree with. Does anyone have any experience with
this?

Thank you

Hi Mark Vista does not show a bluetooth device manager until you install a
bluetooth device is attached and turned on I have noticed with new dell
computers that the bluetooth has to be turned on with a small switch on the
side
hope this helps
Ken

"Mark Haas" wrote:

> I have a new Dell with factory installed Vista Ultimate edition. I'm trying
> to connect bluetooth keyboard and mouse with some difficuly. Vista Help
> points me to Control Panel/Hardware/Bluetooth Configuration but Bluetooth
> Config is not there and I can't find it anywhere else in Control Panel. I
> checked my wife's Vista build and the icon and app is there.
>
> Dell's help desk first said I need a Bluetooth card (not!) then said that
> the Hardware mngr function would not appear until I connected a Bluetooth
> device which I also disagree with. Does anyone have any experience with
> this?
>
> Thank you

It does help thank you but still leaves me unsatisfied as despite having one
Bluetooth device working properly I'm still not seeing Bluetooth Config Mngr
despite being able to get the mouse to connect. I'm still battling it out
with the keyboard. it's a Wireless Entertainment Desktop 7000. Anyone else
have any ideas?

"Mark Haas" wrote:

> I have a new Dell with factory installed Vista Ultimate edition. I'm trying
> to connect bluetooth keyboard and mouse with some difficuly. Vista Help
> points me to Control Panel/Hardware/Bluetooth Configuration but Bluetooth
> Config is not there and I can't find it anywhere else in Control Panel. I
> checked my wife's Vista build and the icon and app is there.
>
> Dell's help desk first said I need a Bluetooth card (not!) then said that
> the Hardware mngr function would not appear until I connected a Bluetooth
> device which I also disagree with. Does anyone have any experience with
> this?
>
> Thank you

I have the exact same issue... my bluetooth Keyboard/Mouse is working
but in the control panel no Bluetooth hardware exists and there is no
bluetooth icon in the systray like XP.

If I run the bluetooth application from the start menu (bttray.exe) it
does absolutely nothing so i'm not able to sync my bluetooth phone or
have it discover any other devices.

Any ideas what is causing this? I have the exact same problem Vista Ultimate
with no Bluetooth Devices listed in the Control Panel. I have a BT mouse
working fine, but the BT keyboard I'm trying to install won't work until with
the Bluetooth Devices app. Why is this so hard, these are all MSFT products?

"lordstanleyiscominghome@gmail.com" wrote:

> I have the exact same issue... my bluetooth Keyboard/Mouse is working
> but in the control panel no Bluetooth hardware exists and there is no
> bluetooth icon in the systray like XP.
>
> If I run the bluetooth application from the start menu (bttray.exe) it
> does absolutely nothing so i'm not able to sync my bluetooth phone or
> have it discover any other devices.
>
>

Hi, Chad.

My Bluetooth is not shown in the "parent" Control Panel, but in Control
Panel | Device Manager. Have you looked there?

There is no Bluetooth icon in my Notification Area at the moment, maybe
because my Bluetooth headphones seem to be broken. :>(

I gave away my Microsoft-branded Bluetooth desktop set (mouse and keyboard)
because I dual-boot; there was no way to choose between WinXP and Vista from
the opening menu because Bluetooth devices didn't work until after Windows
had started and loaded its drivers. :>(

RC
--
R. C. White, CPA
San Marcos, TX
rc@grandecom.net
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64)

"Chad" <Chad@discussions.microsoft.com> wrote in message
news:BE3D7F9E-433E-4D15-B142-721C8056B3D8@microsoft.com...
> Any ideas what is causing this? I have the exact same problem Vista
> Ultimate
> with no Bluetooth Devices listed in the Control Panel. I have a BT mouse
> working fine, but the BT keyboard I'm trying to install won't work until
> with
> the Bluetooth Devices app. Why is this so hard, these are all MSFT
> products?
>
> "lordstanleyiscominghome@gmail.com" wrote:
>
>> I have the exact same issue... my bluetooth Keyboard/Mouse is working
>> but in the control panel no Bluetooth hardware exists and there is no
>> bluetooth icon in the systray like XP.
>>
>> If I run the bluetooth application from the start menu (bttray.exe) it
>> does absolutely nothing so i'm not able to sync my bluetooth phone or
>> have it discover any other devices.

In my Device Manager I don't have anything that specifically mentions
Bluetooth, but under "Mouse" I have my BT Intellimouse listed and working.
My wireless Keyboard is not listed. The keyboard requires that a passcode be
shared for it to work correctly and without the "bluetooth devices" icon
available there is no where to configure the keyboard or any other BT device
in Vista.

"R. C. White" wrote:

> Hi, Chad.
>
> My Bluetooth is not shown in the "parent" Control Panel, but in Control
> Panel | Device Manager. Have you looked there?
>
> There is no Bluetooth icon in my Notification Area at the moment, maybe
> because my Bluetooth headphones seem to be broken. :>(
>
> I gave away my Microsoft-branded Bluetooth desktop set (mouse and keyboard)
> because I dual-boot; there was no way to choose between WinXP and Vista from
> the opening menu because Bluetooth devices didn't work until after Windows
> had started and loaded its drivers. :>(
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@grandecom.net
> Microsoft Windows MVP
> (Running Windows Live Mail 2008 in Vista Ultimate x64)
>
> "Chad" <Chad@discussions.microsoft.com> wrote in message
> news:BE3D7F9E-433E-4D15-B142-721C8056B3D8@microsoft.com...
> > Any ideas what is causing this? I have the exact same problem Vista
> > Ultimate
> > with no Bluetooth Devices listed in the Control Panel. I have a BT mouse
> > working fine, but the BT keyboard I'm trying to install won't work until
> > with
> > the Bluetooth Devices app. Why is this so hard, these are all MSFT
> > products?
> >
> > "lordstanleyiscominghome@gmail.com" wrote:
> >
> >> I have the exact same issue... my bluetooth Keyboard/Mouse is working
> >> but in the control panel no Bluetooth hardware exists and there is no
> >> bluetooth icon in the systray like XP.
> >>
> >> If I run the bluetooth application from the start menu (bttray.exe) it
> >> does absolutely nothing so i'm not able to sync my bluetooth phone or
> >> have it discover any other devices.
>

I'm having a similar problem. I installed a bluetooth dongl (Kensington
Bluetooth USB Adapter 2.0) and the device manager shows it is working
properly, but I can't access the bluetooth settings because I don't have an
option to select "Bluetooth Devices" from the "Control Panel / Hardware and
Sounds" as directed by the Windows Help and Support Screen.

I may have the wrong driver for the USB bluetooth adapter, but the
application I downloaded from the Kensington website won't run on my Vista
laptop.

My theory is that the Bluetooth Devices window in Vista will only activate
when there is a bluetooth device present. Since my device may have the
incorrect driver, Vista isn't recognizing it (even though the device manager
says its OK). Can anyone confirm or deny this?

This is extremely frustrating!

"Mark Haas" wrote:

> I have a new Dell with factory installed Vista Ultimate edition. I'm trying
> to connect bluetooth keyboard and mouse with some difficuly. Vista Help
> points me to Control Panel/Hardware/Bluetooth Configuration but Bluetooth
> Config is not there and I can't find it anywhere else in Control Panel. I
> checked my wife's Vista build and the icon and app is there.
>
> Dell's help desk first said I need a Bluetooth card (not!) then said that
> the Hardware mngr function would not appear until I connected a Bluetooth
> device which I also disagree with. Does anyone have any experience with
> this?
>
> Thank you

Does your Control Panel now have a separate Bluetooth Icon? One showed up
in my control panel as soon as I installed a Bluetooth USB adapter.

"JCHAgs95" <JCHAgs95@discussions.microsoft.com> wrote in message
news:324C5C45-8EAF-4224-9E03-8FA799B453D5@microsoft.com...
> I'm having a similar problem. I installed a bluetooth dongl (Kensington
> Bluetooth USB Adapter 2.0) and the device manager shows it is working
> properly, but I can't access the bluetooth settings because I don't have
> an
> option to select "Bluetooth Devices" from the "Control Panel / Hardware
> and
> Sounds" as directed by the Windows Help and Support Screen.
>
> I may have the wrong driver for the USB bluetooth adapter, but the
> application I downloaded from the Kensington website won't run on my Vista
> laptop.
>
> My theory is that the Bluetooth Devices window in Vista will only activate
> when there is a bluetooth device present. Since my device may have the
> incorrect driver, Vista isn't recognizing it (even though the device
> manager
> says its OK). Can anyone confirm or deny this?
>
> This is extremely frustrating!
>
> "Mark Haas" wrote:
>
>> I have a new Dell with factory installed Vista Ultimate edition. I'm
>> trying
>> to connect bluetooth keyboard and mouse with some difficuly. Vista Help
>> points me to Control Panel/Hardware/Bluetooth Configuration but Bluetooth
>> Config is not there and I can't find it anywhere else in Control Panel.
>> I
>> checked my wife's Vista build and the icon and app is there.
>>
>> Dell's help desk first said I need a Bluetooth card (not!) then said that
>> the Hardware mngr function would not appear until I connected a Bluetooth
>> device which I also disagree with. Does anyone have any experience with
>> this?
>>
>> Thank you

I'm in the same boat. I have the MS Elite bluetooth combo and am using Vista
Ultimate 64bit. Vista seems to see the bluetooth transceiver, I get the
bluetooth icon in the systray, but I cannot open its settings. Trying to add
a new device is beyond frustrating as neither keyboard nor mouse are
recognized. Both intellipoint drivers are installed, but even then, clicking
on their desktop icons for adding a mouse or keyboard do nothing but give
directions and the little "Add Bluetooth Devices" link within does not work.

It's as if Vista doesn't recognize the bt dongle. I cannot find it in
Control Panel classic view, and yet if I go to Device Manager it is there,
"working properly." At wit's end with this circus, I tried the install on XP
and it went without a hitch. Both keyboard and mouse were recognized.

I tried again on Vista and back to the ever-frustrating puzzle. The icing
on the cake is the bt icon disappearing from the systray after five to ten
minutes. Nothing is hidden, it just decides to take a little siesta... or
play hide and seek.

"lordstanleyiscominghome@gmail.com" wrote:

> I have the exact same issue... my bluetooth Keyboard/Mouse is working
> but in the control panel no Bluetooth hardware exists and there is no
> bluetooth icon in the systray like XP.
>
> If I run the bluetooth application from the start menu (bttray.exe) it
> does absolutely nothing so i'm not able to sync my bluetooth phone or
> have it discover any other devices.
>
>

I have a MS Bluetooth mouse and it works just fine with Vista and with the
MS Bluetooth USB dongle. First make sure that you push the little button on
the dongle for about 15 seconds to get it to register with the OS. Then
from the Bluetooth icon in the control panel make sure you push the little
button on the bottom of the mouse or keyboard when you are telling it you
want to add a device.
"kanderstag" <kanderstag@discussions.microsoft.com> wrote in message
news:C56FDF87-47C2-41CC-A714-78E457670AA5@microsoft.com...
> I'm in the same boat. I have the MS Elite bluetooth combo and am using
> Vista
> Ultimate 64bit. Vista seems to see the bluetooth transceiver, I get the
> bluetooth icon in the systray, but I cannot open its settings. Trying to
> add
> a new device is beyond frustrating as neither keyboard nor mouse are
> recognized. Both intellipoint drivers are installed, but even then,
> clicking
> on their desktop icons for adding a mouse or keyboard do nothing but give
> directions and the little "Add Bluetooth Devices" link within does not
> work.
>
> It's as if Vista doesn't recognize the bt dongle. I cannot find it in
> Control Panel classic view, and yet if I go to Device Manager it is there,
> "working properly." At wit's end with this circus, I tried the install on
> XP
> and it went without a hitch. Both keyboard and mouse were recognized.
>
> I tried again on Vista and back to the ever-frustrating puzzle. The icing
> on the cake is the bt icon disappearing from the systray after five to ten
> minutes. Nothing is hidden, it just decides to take a little siesta... or
> play hide and seek.
>
> "lordstanleyiscominghome@gmail.com" wrote:
>
>> I have the exact same issue... my bluetooth Keyboard/Mouse is working
>> but in the control panel no Bluetooth hardware exists and there is no
>> bluetooth icon in the systray like XP.
>>
>> If I run the bluetooth application from the start menu (bttray.exe) it
>> does absolutely nothing so i'm not able to sync my bluetooth phone or
>> have it discover any other devices.
>>
>>

Perhaps therein is our difference, there is no little button on the bt
dongle. However, this setup works just fine in XP (32bit).

Vista Ultimate 64bit
IP64Eng6.20.182.0 driver for the mouse
Microsoft Wireless Transceiver for Bluetooth, Model 1003
Microsoft Intellimouse Explorer for Bluetooth, Model 1001
....oh how cute, the keyboard model number is 1002. ;)

There is a significant difference when connecting the dongle in Xp vs Vista.
In XP, the systray notifications go through a few notices of generic usb
hub, bluetooth, etc. In Vista, the only notice is generic usb hub and then
the little bt icon appears in the systray.


"Curious" wrote:

> I have a MS Bluetooth mouse and it works just fine with Vista and with the
> MS Bluetooth USB dongle. First make sure that you push the little button on
> the dongle for about 15 seconds to get it to register with the OS. Then
> from the Bluetooth icon in the control panel make sure you push the little
> button on the bottom of the mouse or keyboard when you are telling it you
> want to add a device.

http://support.microsoft.com/default.aspx/kb/911894

That did it for me, I was able to connect both devices without a hitch upon
reboot. I was also surprised I could enter the bios on boot via the
bluetooth keyboard. Hooray google and desperate perservation! lol