(Vista) Toshiba - Matshita DVD-ram problem.

Hello I have a toshiba laptop. I could use my dvd ram before, but many times
like more than 3 times have a problem. so I cant use DVD ram at all. every
time I used system restore, is there any way to fix this except restore?
please help me. this is tooo annoying. when I click th device manager, I can
see this comment.

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

I tried find the driver of matshita on Internet, but I couldnt find it.
Help me please!

KatieMun,

Follow the instructions on the following Microsoft article:

http://support.microsoft.com/default.aspx/kb/929461

Post back on the results.
--
freddy


"KatieMun" wrote:

> Hello I have a toshiba laptop. I could use my dvd ram before, but many times
> like more than 3 times have a problem. so I cant use DVD ram at all. every
> time I used system restore, is there any way to fix this except restore?
> please help me. this is tooo annoying. when I click th device manager, I can
> see this comment.
>
> Windows cannot load the device driver for this hardware. The driver may be
> corrupted or missing. (Code 39)
>
> I tried find the driver of matshita on Internet, but I couldnt find it.
> Help me please!
>

Freddy, thank you very very much.

I had the same problem using Vista after installing Pinnacle software for
the Hybrid Pro Stick 330. Your suggestion solved the problem I was wrestling
with for many, many hours!

Thanks again, Aat form Holland

"freddy" wrote:

> KatieMun,
>
> Follow the instructions on the following Microsoft article:
>
> http://support.microsoft.com/default.aspx/kb/929461
>
> Post back on the results.
> --
> freddy
>
>
> "KatieMun" wrote:
>
> > Hello I have a toshiba laptop. I could use my dvd ram before, but many times
> > like more than 3 times have a problem. so I cant use DVD ram at all. every
> > time I used system restore, is there any way to fix this except restore?
> > please help me. this is tooo annoying. when I click th device manager, I can
> > see this comment.
> >
> > Windows cannot load the device driver for this hardware. The driver may be
> > corrupted or missing. (Code 39)
> >
> > I tried find the driver of matshita on Internet, but I couldnt find it.
> > Help me please!
> >

Dear friend I have the same problem you have about matshita dvd. Is there any
way you can help me solve it ?



"Aat" wrote:

> Freddy, thank you very very much.
>
> I had the same problem using Vista after installing Pinnacle software for
> the Hybrid Pro Stick 330. Your suggestion solved the problem I was wrestling
> with for many, many hours!
>
> Thanks again, Aat form Holland
>
> "freddy" wrote:
>
> > KatieMun,
> >
> > Follow the instructions on the following Microsoft article:
> >
> > http://support.microsoft.com/default.aspx/kb/929461
> >
> > Post back on the results.
> > --
> > freddy
> >
> >
> > "KatieMun" wrote:
> >
> > > Hello I have a toshiba laptop. I could use my dvd ram before, but many times
> > > like more than 3 times have a problem. so I cant use DVD ram at all. every
> > > time I used system restore, is there any way to fix this except restore?
> > > please help me. this is tooo annoying. when I click th device manager, I can
> > > see this comment.
> > >
> > > Windows cannot load the device driver for this hardware. The driver may be
> > > corrupted or missing. (Code 39)
> > >
> > > I tried find the driver of matshita on Internet, but I couldnt find it.
> > > Help me please!
> > >

http://support.microsoft.com/default.aspx/kb/929461

Follow the link above (as Freddy showed us) and delete the Upper- and
Lowerfilter keys.

It worked fine for me..

Aat

"matshita dvd ram problem" wrote:

> Dear friend I have the same problem you have about matshita dvd. Is there any
> way you can help me solve it ?
>
>
>
> "Aat" wrote:
>
> > Freddy, thank you very very much.
> >
> > I had the same problem using Vista after installing Pinnacle software for
> > the Hybrid Pro Stick 330. Your suggestion solved the problem I was wrestling
> > with for many, many hours!
> >
> > Thanks again, Aat form Holland
> >
> > "freddy" wrote:
> >
> > > KatieMun,
> > >
> > > Follow the instructions on the following Microsoft article:
> > >
> > > http://support.microsoft.com/default.aspx/kb/929461
> > >
> > > Post back on the results.
> > > --
> > > freddy
> > >
> > >
> > > "KatieMun" wrote:
> > >
> > > > Hello I have a toshiba laptop. I could use my dvd ram before, but many times
> > > > like more than 3 times have a problem. so I cant use DVD ram at all. every
> > > > time I used system restore, is there any way to fix this except restore?
> > > > please help me. this is tooo annoying. when I click th device manager, I can
> > > > see this comment.
> > > >
> > > > Windows cannot load the device driver for this hardware. The driver may be
> > > > corrupted or missing. (Code 39)
> > > >
> > > > I tried find the driver of matshita on Internet, but I couldnt find it.
> > > > Help me please!
> > > >