Vanishing CDROM

My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
system restores for windows to find it again. Has anyone else experienced
this issue and if so, how were you able to correct it (if it was correctable)?

In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
Silvershadow says...
> My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> system restores for windows to find it again. Has anyone else experienced
> this issue and if so, how were you able to correct it (if it was correctable)?
>
Faulty cdrom.sys file.

--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

How do I correct a faulty cdrom.sys file


"Conor" wrote:

> In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
> Silvershadow says...
> > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > system restores for windows to find it again. Has anyone else experienced
> > this issue and if so, how were you able to correct it (if it was correctable)?
> >
> Faulty cdrom.sys file.
>
> --
> Conor
>
> Light travels faster than sound. This is why some people appear bright
> until you hear them speak.........
>

I have had this same problem. I've had to restore my computer to factory
settings three time now. Suggestions I have received are to:
1).Try right cliking on the COMPUTER window & choose REFRESH: This has no
effect.
2) Check the VIEW settings & TOOLS folder options, too. Also check
ORGANIZE, LAYOUT menu in the COMPUTER window. Select the Navigation Pane to
see an Explorer view. None of these reveal the drive. It is GONE!
3) I went to DEVICE MANAGER, right cliked on the Optiarc DVD listing,
clicked on PROPERTIES, clicked on the GENERAL tab, and got the Device Status
Message, "Windows cannot load the device driver for this hardware. The
driver may be corrupted or missing." I went to the dos window, and was able
to locate the driver. It is c:\windows32\drivers\cdrom.sys. It's there, but
Windows does not recognize it.

The only way I have found to get the drive back is to restore, as I said.
Next time instead of backing up to the CDRom, I'm going to backup to the D:
drive, because, of course, when the CDRom is missing, there is no way to
restore from the normal backup procedure. Another thing I'm going to do is
to backup to the CDRom, so after the factory restore I can then restore from
the CDRom, and won't have to keep reinstalling and re-registering my
software, not to mention the lost Office data files.

After the system restore, everything works fine until I reinstall the Driver
Software from my new Epson CX6000. Shortly after doing that, the CD/DVD
drive disappears. I experimented with deleting the drivers, and when I got to
deleting the Epson Scan software, I got a notice that an unauthorized program
was trying to take control of the computer. Needless to say, I'm going to
remain printerless until I can get more information. When installing the
Driver software, I get a notice that Microsoft has determined that the
software is incompatible, but catch-twenty-two, I do not have Internet access
at home in order to select the update option. I did try updating it after
installing, but lost the two-sided printing option. And, the CD/DVD Rom
disappeared later, anyway.

Perhaps you are also experiencing some software incompatibility. The
replies I received assured me that it is impossible to delete the CD/DVD
drive. However, we both know that just isn't so! I now suspect some
malicious software. Any Ideas, anyone?


--
Thanks for your thoughts!


"Silvershadow" wrote:

> How do I correct a faulty cdrom.sys file
>
>
> "Conor" wrote:
>
> > In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
> > Silvershadow says...
> > > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > > system restores for windows to find it again. Has anyone else experienced
> > > this issue and if so, how were you able to correct it (if it was correctable)?
> > >
> > Faulty cdrom.sys file.
> >
> > --
> > Conor
> >
> > Light travels faster than sound. This is why some people appear bright
> > until you hear them speak.........
> >

There was one other suggestion I forgot to note: Remove the device in
HARDWARE MANAGER & reboot to see if Windows reinstalls it. This doesn't work
either.

I was able to use Method 2 with my version of Vista. When I get home I will
try reinstalling my printer software. I'll let you know how things work. In
the meantime, I was able to back up my Outlook Contact files to my USB drive
using Export as an Excel file, so if I have to reinstall the system again, I
will be able to Import it to Outlook and not have to re-enter it again.
Wonder if that will work for backing up my E-mail too? I lost all the mail
that had accumulated in that inbox.
--
Thanks for your thoughts!


"Silvershadow" wrote:

> Your post fixed my issue! Thank you very much. John Murphy! Try his fix.
> It should work for you too!
>
> ~Dan
>
> "Peter Foldes" wrote:
>
> > Here you go. Applies to Vista also
> > http://support.microsoft.com/default...EN-US%3B320553
> > --
> > Peter
> >
> > Please Reply to Newsgroup for the benefit of others
> > Requests for assistance by email can not and will not be acknowledged.
> >
> > "Silvershadow" <Silvershadow@discussions.microsoft.com> wrote in message news:08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com...
> > > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > > system restores for windows to find it again. Has anyone else experienced
> > > this issue and if so, how were you able to correct it (if it was correctable)?
> >

Well, I re-installed the Epson CX6000 printer driver and printer, and
everything was fine, until I turned the computer off. When I turned it back
on again this morning, the CDROM/DVD drive was gone again. The method that
had worked when the driver software was deleted doesn't work. Is there a fix
for the driver?

Had Windows XP SP2 Installed on C Drive.
Added another HDD F Drive
Installed Windows Vista Home Premium on F Drive as Dual Boot
Have 2 Optical drives (D & E) as well ie C D E and F in total.
After 2 days D drive disappeared from Device Manager in Vista.
Booted into Windows XP and all there again.

Therefore its not a hardware problem. All drives work perfectly in XP.

I have scoured these and other forums for days with no solutions only temp
fixes.

Its clear to me that Vista has a serious bug in its programming and XP has
not.

Also Internet downloads got slower and slower with Vista. Boot back to XP
and it rocks along with downloads full speed. Yet again its Vista programming
thats buggy. I'm using the same computer with both Operating systems so I can
compare.

I have now formatted F Drive (Vista gone) and then replaced the boot section
of C to remove dual boot screen and Vista is gone until SP1 arrives.

"Don" wrote:

> CD/DVD Rom drive not working wrote:
> >
> > "Silvershadow" wrote:
> > I have windows Vista also and my dvd/cd rom drive is no longer working.
> > Please help.
>
> Have you tried this yet?
> http://support.microsoft.com/default...EN-US%3B320553
>
>

When I list out my Windows SYSTEM 32 there is no cdrom.sys listed, even when
I show hidden files. How do I load CDROM.SYS if the DVD RW units do not
work. Microsoft seem unable to automatically find out that it is not there.

"Silvershadow" wrote:

> My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> system restores for windows to find it again. Has anyone else experienced
> this issue and if so, how were you able to correct it (if it was correctable)?

lee spacht wrote:
> When I list out my Windows SYSTEM 32 there is no cdrom.sys listed, even when
> I show hidden files. How do I load CDROM.SYS if the DVD RW units do not
> work. Microsoft seem unable to automatically find out that it is not there.

cdrom.sys lives in system32\drivers. If Vista can't find drivers for
a standard device, however, it's often because \windows\inf\INFCACHE.1
has become corrupted and deleting it is the workaround.

You will need to edit its file permissions to grant full control to the
Users group before you'll be allowed to delete it.

Hi everyone,

I am having the same problem, since I upgraded to Window Vista, my CDRom
suddenly not working, it disappear from My Computer but from device manager
showing the device but show message from properties - configuration
information in registry is incompleted or damaged. Code 19.

Therefore, can anyone give me suggestion how to fix this problem please, it
there any patch or driver can make CDRom work with Vista. Your respond and
advice will be much appreciated.

Do you think the registry corrupted? or system drive faulty? or filters Up
and Down..
i'm too tired after so many times with the searching and downloading the
drivers from manufacturers..that the life of going..

Yes,I'm having the same hassle as you do.After installed OK, running for work
of course we need to add more Storerages. That the bad come from.It's NOT our
fault.It's the hassle from the Bill Gate's work force. My DVD gone missing
when I added some more HD.That may be from so many causes of the life going (
may be virus from the net. system old incompatibility,..)but I have a very
bad time.I clean all data from the c:, reinstalled vista ultimate. Now when I
switch on the Vista ask me to reactivate the window again with the paying for
the new serial no!Because my old registered no is being use by other(my old
registration&activating of which i had deleted and repartition the drive! and
is still in the Bill's office that all the price I have to pay for the
evolution with the hard earn money by careless and stupidly.
If I pay for the new serial no. the system still NOT work with the missing
DVD I am still searching for..My system laying there like a corspe.It No
devive to receiving new software and out put the anything..NO DVD,eventI put
two optical drive in the box and going to bed for other day..
What do you think the new mean? Thanks for your time.