Getting Error Code 10 in Device Manager for my CD/DVD drive

Here's the situation.

We purchased a new computer with Windows Vista Home Premium. After the
Daylight Savings time change, the CD/DVD driver developed an error code 10.
Some investigation, and I uninstalled it through Device Manager and then did
a recovery and everything was dandy.

Last night, it happened again. Code 10 and no recognizing the drive. Once
again I go through exactly the same motions. Nothing. Again. Nothing.
Again. Nothing.

What the heck do I do now? (I'm also suspecting that iTunes might be part
of the problem, as prior to both instances, I installed iTunes 7 on the
computer)

I have been having the same problem. I am running under Vista Ultimate, and
have no problems once so ever with my dvd drive since building my computer a
few weeks ago, but now I am receiving the same code 10 error message. I tried
uninstalling and reinstalling the driver, but this leads to Vista telling me
that the driver can not be installed properly. I also tried installing an
entirely different dvd drive but had the same problem.

If anyone can figure this problem out it will be greatly appreciated.

[actionman]

Sorry, I do not have the answer, but the exact same problem and I also just
installed Itunes but I can not see why that should affect my CD/DVD drive.

I hope someone can help.

Uninstalling iTunes will solve the problem.

I will try this and hopefully it works.

I just hope ITunes/Microsoft will be able to solve this quickly.

Thanks all for your help.

It was iTunes. For some very strange reason in Vista, when you install
iTunes it messes with the CD/DVD driver. Apparently there is no offical
version of iTunes for Vista just yet, although based on my reading of the
discussion forums for iTunes, Apple & Microsoft are working on it. I suppose
we iPod users will just have to approach the gates with our pitchforks and
torches to demand a version that isn't going to kill off our CD/DVD
driver....lol

I find it strange that this is all happening about the same time. I
just started getting the dreaded code 10 error message this afternoon.
It is also affecting my cdrom drive. I also noticed the that windows
burn cd selection has disappeared as well. My DVD work like it should,
but my cdrom will not start. I have Itunes installed, but have not
used it in a while. Let's hope someone get this one resolved soon.

Highlight the Device in Device Manager and DELETE or REMOVE
it - then reboot and Vista will re-install it.

Do you have an older version of iTunes installed? If so uninstall it
first. And afterwards get a newer version.

If it doesn't that means the cable is bad, the drive is bad, or the motherboard
has a problem with the drive. Odds are it will,,, and you are no worse off
if it doesn't.

How about Nero? That also can cause this issue.......

[blueee]

I know that ... What I mean is , there is no other way to leave my Itunes on my PC at the same time I have my DVD/CD ROM??? try to install the new version of Itunes still , I'm Losing my ROM after I restart it. I'm having a hard time putting mp3 to my ipod if my ROm is not detected. And I'm tired of doing it over and over again. thank you for reply.

I have the same problem, but it doesn't seem to have anything to do with
I-tunes. This is a brand new laptop (the computer of my dreams) and I lose
my CD/DVD drive every couple of days. The only answer I get from support is
to adjust the filters on my computer.

It doesn't seem like I should have to do this every 2 or 3 days on my new
computer. What a drag! If I had a choice, I would go back to XP. This
isn't right, and microsoft should address this quickly, rather than tell us
to adjust our computers.

[boris08]

i also experienced losing DVD/CD ROM drive when i installed i-tunes in my PC running OS VISTA Home Premium. i did system restore and the drive went back. similarly, error code 10.. at first i thought apple is not compatible with Vista knowing the latter having many compatibility issues..

Now here's the deal.. i installed Norton 360 antivirus and same thing occurred.. running system restore would mean i will lose the antivirus program.. need help guys...

[gareth3]

Thank you very much for the itunes info'. I have been searching and trying every thing I know with no joy. Done the uninstall of itunes and yes error code 10 gone and DVD/Rom working perfect. Running Vista Ultimate.
Again Folks thanks very much!!!