USB Mass Storage Device Driver

If the V3 supports bluetooth, it's definitely the way to go. My V551
doesn't need any extra software, I just bluetooth to and from... just like
it's a wireless external drive. All you'd need is a cheap ($14 or so)
dongle.

Sounds like you need updated USB drivers for your
computer/motherboard/laptop, whichever would be the case. You could also
try this update - may not help but it sure won't hurt:

http://www.microsoft.com/downloads/d...displaylang=en

I have similar problem - only solution for now is to manually search for the
driver (each time new item is added) in Windows/System32 (and
subdirectories)...

I'm waiting to hear back from what the heck is the solution to this bug...
We're not the only ones that's for sure.

I've been trying to get my generic MP3 Player to work on Vista. It worked
fine in XP as it is detected as a
Plug n Play USB Mass storage device. But now, Vista gives me a window that
the device is looking for a
driver. My MP3 Player didn't come with any software because of the obvious.
I've Yahooed and Googled
around for hours for a driver but I absolutely found NO results.

AND for my next problem is my Motorola V3 which worked fine in XP. Now this
comes with a driver but
still NO good results. I've installed the software which should eventually
help me get plugged in for
Vista, but after awhile, Vista is trying to locate drivers for my phone.
This is beginning to suck but Vista rocks
and XP is really a boring software.

anyone, HELP. Please. Many thanks in advance

Until recently my version of Vista (Home Premium edition 64 bit) recognised a
Samsung Flash Drive, now for some reason it doesn't. At same time other USB
Memory Devices (Kingston U3 DataTraveler 2Gb) stoarge devices. With all these
devices when I install the unit Vista recognises them, installs a driver and
then tells me that a file is missing and thathat the installation is stopped
- and thus I cannot use the device. I have contacted Kingston and they told
me about 2 possible solutions - tell Vista to go to System32 etc and to go to
c:/Windows/Inf and remove INFCACHE.1; as it might have got corrupted, which
I have duly done. Still the devices are not recognised or the file is still
reported as missing. Kingston haven't got back to me since I reported the
failure although they did promise to (now 4 days).
From my searching on this Group and via the web this seems a common problem
(solved by above??) any one suggest another 'work around', I have even tried
getting Vista to recognise these devices as other brands.
--
Gray

GrayPM,

Here is a Microsoft KB article written to address this problem in WinXP, but
the principles involved can apply to Vista as well:

http://support.microsoft.com/kb/871233/en-us

I'll try to find such an article written just for Vista and post it when and
if I find it.

GrayPM,

Here's another one written for WinXP, but so what:

http://support.microsoft.com/?kbid=310575

I'm still looking.

GrayPM,

I found the following posted on the HP website for its customers having USB
detection problems:

http://h10025.www1.hp.com/ewfrf/wc/f...name=c00820197

You can't have too many of these.
--
freddy

Many thanks for the replies "freddy", afraid I had tried variants of these,
all to no avail. As said Vista does recognise the devices by name, and
apparently puts in the appropriate drivers then fails to use one (?) critical
file. Actual message is -

"Update Driver Software - Data Traveler U3

Windows encountered a problem installing th driver software for your device

Windows found driver software for your device but encountered an error while
attempting to install it.

USB Mass Storage Device

The system cannot find the file specified.

If you know the manufacturer of your device, you can visit its website and
check the support section for driver software."

As said I have contacted the manufaturer of one of my devices, Kingston, and
they cannot supply an driver, they do have an update file but that is for
when the device has been recognised by Vista. The other USB device is made by
Samsung and you have to now which branch of its comglorerate you need to
contact. Another device is made by Toshiba, their Japanese site gives details
of the drive (U3) and states that drivers will be available in February
2007(!!), but no short-cut is available. Presumably they expected the drivers
(32 bit or 64 bit) to be within the Vista installation.

As said in my initial posting, it seems as if this is happening to a lot of
other Vista users, does Microsoft know? And if so will they issue a bulletine
or patch?

GrayPM,

I'm standing by my statement in the above post. As far as I know, the U3
software is incompatible with Vista. Use a WinXP machine (friend?) to
retrieve any data and to remove the U3 software before you use the device
with Vista. Am I missing something? The OEMs can supply Vista drivers if
they so choose.
--
freddy

Bit late in replying but..

On checking Device Manager, Vista reports no drivers loaded, error 28.

There is no driver selected for the device information set or element.
E0000203

So the possibility of Vista telling me what file is missing is NIL.

All my other USB devices work properly, printer, scanner and a Viking Flash
Drive.

Vista has also lost my restore points so I cannot go back. As to software
and hardware that may or may not have stopped the USB device being recognised
I have no idea.

I have been on to a copule of retailers of these devices and as far as they
are aware this problem should relate to the 64 bit version of Vista AND the
manufactures are thinking of realeasing some drivers in the distant future,
so looks as if I will have to use my drives on XP only.

Intrigued that this conversation is also available via egghead.cafe! okay it
might be of help as other might join in.

Current feeling is that a lot of external hardware is not Vista 32 or Vista
64 compatible even though fully compatible with XP and both the manufacturers
and Microsoft are not rushing to solve the problems.
--
Gray

[undsoft]

Hi all.
I had the same problem - after plugging a usb device (i've tested 3 flash drives), Vista asked for a driver. At the same time, all devices that had been connected to a computer previously worked fine.
Deleting infcache helped me.
The file is located in windows/inf/. You'll need do give yourself full control to a file (Right click -> properties -> security -> edit -> type "adminiastrators" -> select "Full control"). I've deleted a file, then rebooted, then plugged a device, then opened Device Manager, found nescessary Unknown Device and reinstalled drivers.
Hope, it'll help you too.
Good luck

After following all the advise etc, which may be of use to others, I think I
have a form of answer to my problem basically as I now have my USB devices up
and working with Vista.

My problem seems that I have been using Vista for sufficient time and
installed so much that the Vista USB drivers became corrupted and lost. With
my posts I followed all the advise and got nowhere, so decided to try a
'System Recover - System Tools, but found that this was also corrupted. I had
two options, complete re-install the other [which I fortunately have] is
recover an image - Ghost 12. Using Ghost I was able to go back in time -
about 4 months and thus found that Vista recognised my old USB drive and now
the new U3 drives! Okay was a bit of a hassle to reinstall software but at
least I had quite a bit of software on the image file.

During my search I was told of U3 incompatiblity, well yes there is but most
manufacturers are posting updates, so no worries there.

My advice now, is use System Tools, System Recover, and go back in time, or
get a back up of your computer - Acronis or Norton Ghost. Otherwise you may
have to do a full re-install.

[undsoft]

Manual selection of system32 folder and deleting infcache (in windows\inf) may help.

That was it!

I had the exact same problem! A Sandisk Cruzer Micro 2G and some others, Cruzer never was completly recognized and after safely removing my laptop became hanged up, other flash memories failed to be recognized either because of drivers.

I follow some of your solutions in this way:

* Use U3 Launchpad removal tool, from Windows XP box to completly remove the "tool" and all documents, just i case (no need to format)
* Remove "infcache" file as undsoft recomends, using it all: security config and all.

Thats it, restart Vista and every usb flash memory is working ok now, thanks to all in this thread, it help me a lot!!!