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Backup Tool causes Blue Screen of Death - nvstor.sys

Vista Hardware Devices


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  #1  
Old 07-03-2007
Eric F
 
Posts: n/a
Backup Tool causes Blue Screen of Death - nvstor.sys

My Computer:
MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
Intel Core 2 Duo 6600
OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
BFG GeForce 7950 GT
Western Digital Caviar 200GB HD (WD200)
Western Digital Raptor 74GB HD(WD74)
Samsung 400GB HD

Problem:

I have been trying to use the Windows Vista Complete PC Backup tool. I am
using the Samsung drive as the destination of the backup for the other two
drives. Whenever I backup the WD200 (contains Windows), it completes fine.
However, when I attempt back up the WD74 Raptor on SATA2, the computer
crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL caused by
nvstor.sys. I have included all of the crash files provided by Windows that
are associated with the crash.

In order to resolve this problem I have already tried:

Using the version of the nForce drivers posted on MSI's website.
Using the version fo the current nForce drivers posted on nVidia's website
(15.00).
Performed a full format fot he WD74 Raptor, and reinstalled critical programs.
Reinstalled Windows Vista and attempted a backup from a clean Windows
installation with only necessary drivers installed and World of Warcraft on
the WD74.

Here is the problem reoprt that was sent off to MS: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000002C
BCP2: 00000002
BCP3: 00000000
BCP4: 8078F3C4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Is there any assistance that can be provided?

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  #2  
Old 08-03-2007
Jill Zoeller [MSFT]
 
Posts: n/a
The issue is nvstor.sys. I'm checking to see if there are known issues with
this driver or an updated version somewhere. I hope to have an answer for
you soon.

Can you email me the crash files (if they are small) or will you FTP them to
me for review? If yes, please contact me via my email address (minus
"online").

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  #3  
Old 13-03-2007
Ted
 
Posts: n/a
I am experiencing the same issue with Vista Home Prem.

D1 is also noted. I have also tried all of the available Nvidia updates with no result.

I am running a Dell Dimension E521
AMD Athalon X2 Dual 64 (in 32bit)
SATA Drives
2GB DDR RAM
GForce 6150 LE (Driver version 7 through 15 were tried)

Crash occurs at all times without notice and with no consistancy. Dump file is not available.

Hope this helps someone... I am dumping Vista, this relationship is getting abusive.

An update: this is bug in nvstor.sys. We are planning to release an updated
driver via Windows Update. I don't have an ETA though.

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  #4  
Old 23-03-2007
Member
 
Join Date: Mar 2007
Posts: 1
I've just got the exact same blue screen 5 minutes ago.. but this as nothing to do with backing up WD74 cuse i've backed up mine a few times without any problems.

can anyone tell me where we can find the dump log files in vista? im runing ultimate thanks..

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  #5  
Old 24-05-2007
Dazi
 
Posts: n/a
Re: Backup Tool causes Blue Screen of Death - nvstor.sys

I am having the same problem! It is driving me nuts. It just crashes for no
reason and then I get the nvstor.sys message. When is there going to be a
fix for this? Does anyone know?
Dazi

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  #6  
Old 29-05-2007
BeanerECMO
 
Posts: n/a
WVU (Build 6000); 2.40 GHz AMD Athlon 64 X2 Dual Core (2 installed);
3.7Gb (4Gb installed) RAM; ReadyBoost 4Gb; GeForce 8600 GTS w/ 256Mb,
and found the blue screen of death also upon attempting to backup the
computer using WVU - seems to quite around 39Gb (of ~90Gb) backup
point.

Is there any update that MS has put forward as apparently Mr. B says MS
recognizes it is a problem with nvstor.sys?:frown:

Any update on this issue? I am having the same problem with nvstor.sys :(...

I'm having the same issue any updates?

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  #7  
Old 18-06-2007
Member
 
Join Date: Jun 2007
Posts: 1
I am also having the same issue with nvstor.sys - my Vista Backup crashes (BSOD) midway through.

Does anyone have an update on this issue? In the meantime, is it possible to temporarily disable this driver to successfully run the backup? I actually tried to disable the nVidia Video driver (via Device Management), followed by running the backup, but this failed as well.

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  #8  
Old 05-09-2008
Member
 
Join Date: Sep 2008
Posts: 1
If it is any consolation i have just had this exact same thing happen in Server 2008 x64 for no apparent reason. Damned if i can work it out...

I am having the same problems with my 2008 server and am not able to figure out what is going on.

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  #9  
Old 06-09-2008
Timothy Davis [MSFT]
 
Posts: n/a
Re: Backup Tool causes Blue Screen of Death - nvstor.sys

Since this is your boot drive, you probably won't be able to create a crash
dump file. If you can, please set your system to create a full crash dump,
and then email me and I will setup a link to a site for you to upload the
file.

At that point I can work with NVIDIA to determine the root cause.

Instructions on setting up a full crash dump:
http://support.microsoft.com/default.aspx/kb/254649

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  #10  
Old 18-06-2009
Member
 
Join Date: Jun 2009
Posts: 1
I am also having the same problem but heres what i've come up with so far. NVSTOR.SYS is something to do with the NVidea controller. Everyone that has this problem is the Chipset or Graphics card NVidea? My system will run for days but when i attempt to watch a movie online and force the accelerator in the graphics card its BSOD's. But i can watch a DVD fine. i don't know. I work for a computer company and i cant even come with a solution for this. Im using Windows 7 Ultimate.

okay i have confirmed. THERE ARE INDEED WINDOWS UPDATES for the SATA Controller and the NETWORKING controller and both are FAILURES. if you have received these updates go to website of your stock computer builder or for those of you that have custom computers go to your MOBO manufacture and reinstall their drivers you should be fine. Then under windows updates. Select NEVER INSTALL.

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  #11  
Old 19-06-2009
Peter Foldes
 
Posts: n/a
Re: Backup Tool causes Blue Screen of Death - nvstor.sys

Windows 7 Ultimate is still a Beta. So expect issues

You can try and post this issue to the Windows 7 forum. Maybe someone can help you
there

see: http://social.technet.microsoft.com/...egory/w7itpro/

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