Unknown USB Device

I have had problems with Home Premium edition not recognising some of my USB
devices, USB memory sticks and my Sandisk Sansa e260 in particular (which is
set to act as a mass storage device). I get the USB Device Unkown error

Having contacted Sandisk they informed me that I am missing the following
files

usbstore.inf
usbstore.sys

Whilst I can find similarly named files I can't find any information on
these two.

Regards,
Ian

Hi!

Try this update.

It works for me.

Bye

-----------------------------------

Update for Windows Vista (KB925528)

Installation date: ‎2007-‎02-‎16 18:38

Installation status: Successful

Update type: Recommended

This is a reliability update. Install this update to resolve reliability
issues with some USB hardware devices and controllers. After you install
this item, you may have to restart your computer.

More information:
http://go.microsoft.com/fwlink/?LinkId=80396

More information:
http://support.microsoft.com


"aeroit" <aeroit@discussions.microsoft.com> wrote in message
news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
>I have had problems with Home Premium edition not recognising some of my
>USB
> devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> is
> set to act as a mass storage device). I get the USB Device Unkown error
>
> Having contacted Sandisk they informed me that I am missing the following
> files
>
> usbstore.inf
> usbstore.sys
>
> Whilst I can find similarly named files I can't find any information on
> these two.
>
> Regards,
> Ian

Hi!

Try this update.

It works for me.

Bye

-----------------------------------

Update for Windows Vista (KB925528)

Installation date: ‎2007-‎02-‎16 18:38

Installation status: Successful

Update type: Recommended

This is a reliability update. Install this update to resolve reliability
issues with some USB hardware devices and controllers. After you install
this item, you may have to restart your computer.

More information:
http://go.microsoft.com/fwlink/?LinkId=80396

More information:
http://support.microsoft.com


"aeroit" <aeroit@discussions.microsoft.com> wrote in message
news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
>I have had problems with Home Premium edition not recognising some of my
>USB
> devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> is
> set to act as a mass storage device). I get the USB Device Unkown error
>
> Having contacted Sandisk they informed me that I am missing the following
> files
>
> usbstore.inf
> usbstore.sys
>
> Whilst I can find similarly named files I can't find any information on
> these two.
>
> Regards,
> Ian

Unfortunately it made no difference for me

"Randor" wrote:

> Hi!
>
> Try this update.
>
> It works for me.
>
> Bye
>
> -----------------------------------
>
> Update for Windows Vista (KB925528)
>
> Installation date: ‎2007-‎02-‎16 18:38
>
> Installation status: Successful
>
> Update type: Recommended
>
> This is a reliability update. Install this update to resolve reliability
> issues with some USB hardware devices and controllers. After you install
> this item, you may have to restart your computer.
>
> More information:
> http://go.microsoft.com/fwlink/?LinkId=80396
>
> More information:
> http://support.microsoft.com
>
>
> "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> >I have had problems with Home Premium edition not recognising some of my
> >USB
> > devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> > is
> > set to act as a mass storage device). I get the USB Device Unkown error
> >
> > Having contacted Sandisk they informed me that I am missing the following
> > files
> >
> > usbstore.inf
> > usbstore.sys
> >
> > Whilst I can find similarly named files I can't find any information on
> > these two.
> >
> > Regards,
> > Ian
>
>

Click "Locate and install drivers software (recommended)" then "I dont have
the disc show me other options" then "Browse my computer for driver software
(advanced)" Chose the location "C:\Windows" and make sure the "include
subfolders" is ticked. BINGO :)

Works with all hardware (well it should do)

"aeroit" wrote:

> Unfortunately it made no difference for me
>
> "Randor" wrote:
>
> > Hi!
> >
> > Try this update.
> >
> > It works for me.
> >
> > Bye
> >
> > -----------------------------------
> >
> > Update for Windows Vista (KB925528)
> >
> > Installation date: ‎2007-‎02-‎16 18:38
> >
> > Installation status: Successful
> >
> > Update type: Recommended
> >
> > This is a reliability update. Install this update to resolve reliability
> > issues with some USB hardware devices and controllers. After you install
> > this item, you may have to restart your computer.
> >
> > More information:
> > http://go.microsoft.com/fwlink/?LinkId=80396
> >
> > More information:
> > http://support.microsoft.com
> >
> >
> > "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> > news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> > >I have had problems with Home Premium edition not recognising some of my
> > >USB
> > > devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> > > is
> > > set to act as a mass storage device). I get the USB Device Unkown error
> > >
> > > Having contacted Sandisk they informed me that I am missing the following
> > > files
> > >
> > > usbstore.inf
> > > usbstore.sys
> > >
> > > Whilst I can find similarly named files I can't find any information on
> > > these two.
> > >
> > > Regards,
> > > Ian
> >
> >

Great stuff, now working, many thanks



"djrm" wrote:

> Click "Locate and install drivers software (recommended)" then "I dont have
> the disc show me other options" then "Browse my computer for driver software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked. BINGO :)
>
> Works with all hardware (well it should do)
>
> "aeroit" wrote:
>
> > Unfortunately it made no difference for me
> >
> > "Randor" wrote:
> >
> > > Hi!
> > >
> > > Try this update.
> > >
> > > It works for me.
> > >
> > > Bye
> > >
> > > -----------------------------------
> > >
> > > Update for Windows Vista (KB925528)
> > >
> > > Installation date: ‎2007-‎02-‎16 18:38
> > >
> > > Installation status: Successful
> > >
> > > Update type: Recommended
> > >
> > > This is a reliability update. Install this update to resolve reliability
> > > issues with some USB hardware devices and controllers. After you install
> > > this item, you may have to restart your computer.
> > >
> > > More information:
> > > http://go.microsoft.com/fwlink/?LinkId=80396
> > >
> > > More information:
> > > http://support.microsoft.com
> > >
> > >
> > > "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> > > news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> > > >I have had problems with Home Premium edition not recognising some of my
> > > >USB
> > > > devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> > > > is
> > > > set to act as a mass storage device). I get the USB Device Unkown error
> > > >
> > > > Having contacted Sandisk they informed me that I am missing the following
> > > > files
> > > >
> > > > usbstore.inf
> > > > usbstore.sys
> > > >
> > > > Whilst I can find similarly named files I can't find any information on
> > > > these two.
> > > >
> > > > Regards,
> > > > Ian
> > >
> > >

Have had the exact same problem, found this thread and it worked for me too
!!! :-)

You would think that Vista would be clever enough to search c:\Windows
itself... wouldn't you...????

"djrm" <djrm@discussions.microsoft.com> wrote in message
news:5308B31D-4684-4A4B-A688-D2AB9B99FDED@microsoft.com...
> Click "Locate and install drivers software (recommended)" then "I dont
> have
> the disc show me other options" then "Browse my computer for driver
> software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked. BINGO :)
>
> Works with all hardware (well it should do)
>
> "aeroit" wrote:
>
>> Unfortunately it made no difference for me
>>
>> "Randor" wrote:
>>
>> > Hi!
>> >
>> > Try this update.
>> >
>> > It works for me.
>> >
>> > Bye
>> >
>> > -----------------------------------
>> >
>> > Update for Windows Vista (KB925528)
>> >
>> > Installation date: ‎2007-‎02-‎16 18:38
>> >
>> > Installation status: Successful
>> >
>> > Update type: Recommended
>> >
>> > This is a reliability update. Install this update to resolve
>> > reliability
>> > issues with some USB hardware devices and controllers. After you
>> > install
>> > this item, you may have to restart your computer.
>> >
>> > More information:
>> > http://go.microsoft.com/fwlink/?LinkId=80396
>> >
>> > More information:
>> > http://support.microsoft.com
>> >
>> >
>> > "aeroit" <aeroit@discussions.microsoft.com> wrote in message
>> > news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
>> > >I have had problems with Home Premium edition not recognising some of
>> > >my
>> > >USB
>> > > devices, USB memory sticks and my Sandisk Sansa e260 in particular
>> > > (which
>> > > is
>> > > set to act as a mass storage device). I get the USB Device Unkown
>> > > error
>> > >
>> > > Having contacted Sandisk they informed me that I am missing the
>> > > following
>> > > files
>> > >
>> > > usbstore.inf
>> > > usbstore.sys
>> > >
>> > > Whilst I can find similarly named files I can't find any information
>> > > on
>> > > these two.
>> > >
>> > > Regards,
>> > > Ian
>> >
>> >

Not for me sadly. Used the download and searched in c:\windows. Just keep
getting parameter incorrect code 28. All worked fine wiht XP

"Kevin C" wrote:

> Have had the exact same problem, found this thread and it worked for me too
> !!! :-)
>
> You would think that Vista would be clever enough to search c:\Windows
> itself... wouldn't you...????
>
> "djrm" <djrm@discussions.microsoft.com> wrote in message
> news:5308B31D-4684-4A4B-A688-D2AB9B99FDED@microsoft.com...
> > Click "Locate and install drivers software (recommended)" then "I dont
> > have
> > the disc show me other options" then "Browse my computer for driver
> > software
> > (advanced)" Chose the location "C:\Windows" and make sure the "include
> > subfolders" is ticked. BINGO :)
> >
> > Works with all hardware (well it should do)
> >
> > "aeroit" wrote:
> >
> >> Unfortunately it made no difference for me
> >>
> >> "Randor" wrote:
> >>
> >> > Hi!
> >> >
> >> > Try this update.
> >> >
> >> > It works for me.
> >> >
> >> > Bye
> >> >
> >> > -----------------------------------
> >> >
> >> > Update for Windows Vista (KB925528)
> >> >
> >> > Installation date: ‎2007-‎02-‎16 18:38
> >> >
> >> > Installation status: Successful
> >> >
> >> > Update type: Recommended
> >> >
> >> > This is a reliability update. Install this update to resolve
> >> > reliability
> >> > issues with some USB hardware devices and controllers. After you
> >> > install
> >> > this item, you may have to restart your computer.
> >> >
> >> > More information:
> >> > http://go.microsoft.com/fwlink/?LinkId=80396
> >> >
> >> > More information:
> >> > http://support.microsoft.com
> >> >
> >> >
> >> > "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> >> > news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> >> > >I have had problems with Home Premium edition not recognising some of
> >> > >my
> >> > >USB
> >> > > devices, USB memory sticks and my Sandisk Sansa e260 in particular
> >> > > (which
> >> > > is
> >> > > set to act as a mass storage device). I get the USB Device Unkown
> >> > > error
> >> > >
> >> > > Having contacted Sandisk they informed me that I am missing the
> >> > > following
> >> > > files
> >> > >
> >> > > usbstore.inf
> >> > > usbstore.sys
> >> > >
> >> > > Whilst I can find similarly named files I can't find any information
> >> > > on
> >> > > these two.
> >> > >
> >> > > Regards,
> >> > > Ian
> >> >
> >> >
>
>

Yes! Have Vista look in the"C:\Windows" folder! It may be stubborn, but
have it re-install the driver for the "Unknown Device". I had to repeat
until Vista woke up and realized it wasn't a "Generic Volume" at all! It
installs as a "Microsoft WPD...something-or-other" and then renames to the
correct player name.

"djrm" wrote:

> Click "Locate and install drivers software (recommended)" then "I dont have
> the disc show me other options" then "Browse my computer for driver software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked. BINGO :)
>
> Works with all hardware (well it should do)
>
> "aeroit" wrote:
>
> > Unfortunately it made no difference for me
> >
> > "Randor" wrote:
> >
> > > Hi!
> > >
> > > Try this update.
> > >
> > > It works for me.
> > >
> > > Bye
> > >
> > > -----------------------------------
> > >
> > > Update for Windows Vista (KB925528)
> > >
> > > Installation date: ‎2007-‎02-‎16 18:38
> > >
> > > Installation status: Successful
> > >
> > > Update type: Recommended
> > >
> > > This is a reliability update. Install this update to resolve reliability
> > > issues with some USB hardware devices and controllers. After you install
> > > this item, you may have to restart your computer.
> > >
> > > More information:
> > > http://go.microsoft.com/fwlink/?LinkId=80396
> > >
> > > More information:
> > > http://support.microsoft.com
> > >
> > >
> > > "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> > > news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> > > >I have had problems with Home Premium edition not recognising some of my
> > > >USB
> > > > devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> > > > is
> > > > set to act as a mass storage device). I get the USB Device Unkown error
> > > >
> > > > Having contacted Sandisk they informed me that I am missing the following
> > > > files
> > > >
> > > > usbstore.inf
> > > > usbstore.sys
> > > >
> > > > Whilst I can find similarly named files I can't find any information on
> > > > these two.
> > > >
> > > > Regards,
> > > > Ian
> > >
> > >

"Randor" wrote:

> Hi!
>
> Try this update.
>
> It works for me.
>
> Bye
>
> -----------------------------------
>
> Update for Windows Vista (KB925528)
>
> Installation date: ‎2007-‎02-‎16 18:38
>
> Installation status: Successful
>
> Update type: Recommended
>
> This is a reliability update. Install this update to resolve reliability
> issues with some USB hardware devices and controllers. After you install
> this item, you may have to restart your computer.
>
> More information:
> http://go.microsoft.com/fwlink/?LinkId=80396
>
> More information:
> http://support.microsoft.com
>
>
> "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> >I have had problems with Home Premium edition not recognising some of my
> >USB
> > devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> > is
> > set to act as a mass storage device). I get the USB Device Unkown error
> >
> > Having contacted Sandisk they informed me that I am missing the following
> > files
> >
> > usbstore.inf
> > usbstore.sys
> >
> > Whilst I can find similarly named files I can't find any information on
> > these two.
> >
> > Regards,
> > Ian
>
> how do i install and unknown device on window vista
cause i tried to install my webcam it says uninstalled usb port or it has
failed
what do i do

Hi All,

I have the same problem, all my USB Devices are detected as Unknown Devices,
I've tried searching the drivers in C;\Windows but I get a message saying the
Drivers for Unknown Device are up to date. I've been struggling for over a
week now, did a couple of fresh installations still no luck. Please help.

"djrm" wrote:

> Click "Locate and install drivers software (recommended)" then "I dont have
> the disc show me other options" then "Browse my computer for driver software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked. BINGO :)
>
> Works with all hardware (well it should do)
>
> "aeroit" wrote:
>
> > Unfortunately it made no difference for me
> >
> > "Randor" wrote:
> >
> > > Hi!
> > >
> > > Try this update.
> > >
> > > It works for me.
> > >
> > > Bye
> > >
> > > -----------------------------------
> > >
> > > Update for Windows Vista (KB925528)
> > >
> > > Installation date: ‎2007-‎02-‎16 18:38
> > >
> > > Installation status: Successful
> > >
> > > Update type: Recommended
> > >
> > > This is a reliability update. Install this update to resolve reliability
> > > issues with some USB hardware devices and controllers. After you install
> > > this item, you may have to restart your computer.
> > >
> > > More information:
> > > http://go.microsoft.com/fwlink/?LinkId=80396
> > >
> > > More information:
> > > http://support.microsoft.com
> > >
> > >
> > > "aeroit" <aeroit@discussions.microsoft.com> wrote in message
> > > news:5D46A4DA-44C6-4697-A522-DE498472DE10@microsoft.com...
> > > >I have had problems with Home Premium edition not recognising some of my
> > > >USB
> > > > devices, USB memory sticks and my Sandisk Sansa e260 in particular (which
> > > > is
> > > > set to act as a mass storage device). I get the USB Device Unkown error
> > > >
> > > > Having contacted Sandisk they informed me that I am missing the following
> > > > files
> > > >
> > > > usbstore.inf
> > > > usbstore.sys
> > > >
> > > > Whilst I can find similarly named files I can't find any information on
> > > > these two.
> > > >
> > > > Regards,
> > > > Ian
> > >
> > >