USB Browser Mouse Driver Error

I got the following error while trying to install my usb dell optical mouse

"Windows found driver software for your device but encountered an error
while attempting to install it

USB Browser Mouse

An error occurred during the installation of the device

The driver installation file for this device is missing a necessary entry.
This may be because the INF was written for Windows 95 or later. Contact your
hardware vendor.

If you know the manufacturer of your device, you can visit its website and
check the support section for driver software."

And have you been to the Dell website to look for an updated driver?

i did but i haven't found any on there.

i dint find the 'chic' update on my computer in the installed update list. my
guess is windows finds it anytime i plug in the mouse.

i appreciate all the help guys.

I had the same problem. On my system it was cause by installing the MS
Update:

CHIC - Other Hardware - USB Browser Mouse

After I installed the update, I could not configure a USB or BT mouse. I
would get the error you described.
I got things working again by removing the .inf file oem??.inf that was
installed by the update. I thought it
was a general mouse update, but I think it is a specific brand.

There were two CHIC updates on MS update. I don't know which one installed
the .inf file.

Connect to Windows Update and click on "review update history". On my
system it does not show on control panel "program", but it does show on the
Windows Update history. Because it did not show as a installed update in
"programs", I could not uninstall it and had to remove the .inf file
manually.

I had the problem on two laptop and the file had a different name (number)
on each system. Vista appears to assign
a file name oem??.inf, where ?? is the next higher number. I use the
"review update history" display on the Window Update
web site to find the date the CHIC driver was installed and then looked at
the .inf files in C:\Windows\inf to find the .inf files
installed on that day. I then use notepad to look at the file and found the
one with CHIC definitions. I saved a copy
of the file and then deleted one in C:\Windows\inf. Reboot and both the USB
and Bluetooth mice installed OK.

Maybe the following will help locate the problem file on your system:

The bad .inf file on my system was: oem23.inf, but I think it will be a
different number on your system.

From the properties of the file:

Size: 12.6 KB (12,933 bytes)
Size on disk: 16.0 KB (16,384 bytes)

The first few lines of the file:

----------------------------------------------------------------------------------------------------
; moufiltr.inf
;
; Installation inf for the Device that needs flitering adapter.
;
; (c) Copyright 1999 Microsoft
;

[Version]
Signature="$Windows NT$"
Provider=%DDK_Ex%
ClassGUID={4D36E96F-E325-11CE-BFC1-08002BE10318}
Class=Mouse
; Uncomment the following line when you have a valid catalog file.
; If you use bogus catalog file installation will fail.
CatalogFile=moufiltr.cat
DriverVer=12/20/2006
---------------------------------------------------------------------------------------------------------

The last few lines of the file:

---------------------------------------------------------------------------------------------------------
;
; Localizable Strings
;

DiskId1 = "Chic (Mouse)"
DDK_Ex = "Chic"
moufiltr.SvcDesc="Mouse Filter"
*PNP0F13.DeviceDesc ="PS/2 Mouse"
USB\VID_05FE&PID_0012.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0011.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0005.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0009.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_0010.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_1010.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_1011.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2021.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2022.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2023.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_2024.DeviceDesc="USB Browser Mouse"
USB\VID_05FE&PID_3006.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1111.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1122.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1155.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1166.DeviceDesc="USB Browser Mouse"
USB\VID_1241&PID_1177.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1166.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1111.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1122.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1133.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_1135.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_0499.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_048e.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_0451.DeviceDesc="USB Browser Mouse"
USB\VID_04d9&PID_0452.DeviceDesc="USB Browser Mouse"
USB\VID_04fc&PID_0003.DeviceDesc="USB Browser Mouse"
USB\VID_04fc&PID_0005.DeviceDesc="USB Browser Mouse"
HID_DEVICE_SYSTEM_MOUSE="USB Browser Mouse"

--------------------------------------------------------------------------------------------------------------

Hope that helps...

I had an old Microsoft mouse that I was not using, so at one point I
installed the latest Microsoft IntelliPoint 6.1 Mouse Software for Windows.
That allowed me to use the old mouse until I got the new ones working. I
later uninstalled the Intellipoint 6.1 Software.
Mine installed as a generic HID Compliant Mouse.

I don't know if installing the MS 6.1 software was key to getting things
working, but you might want to try installing the MS 6.1 software
temporarily just to test it with your configuration...

Try installing this driver from the Dell Support Site:

http://support.us.dell.com/support/d...&fileid=189126

I think it is for your mouse and it is for Vista. If the link does not
work, go to the dell support download site and
search for this file name:

R141725.EXE

I actually already downloaded that file and i installed the driver. The mouse
doesn't still work but when i click on "Mouse" in control panel, first there
is an error message "Unable to connect to the Synaptics Pointing Device
Driver" then it loads Mouse Properties.
Under the Hardware tab the current mouse the computer recognizes is "Premium
Tilt Wheel Mouse". Manufacturer: DELL and device status says device working
properly

It is apparently switching my touch pad for the PnP mouse cos the mouse
isn't still working. (All these is after the dell driver installation)

I have not had that problem, but I was getting a "You don't have
administrative authority ..." message when I accessed the mouse control in
the control panel. I reinstalled the Dell Synaptic driver package and
everything appears to be working now for me. My laptop is an Dell XPS
M1210.

My control panel mouse control has version: Synaptic Pointing Device -
v9.0.1.3 06Nov06.

i got the synaptic driver update for vista from hp.com, i use a Presario
V2670US. After i installed the driver(s), i tried updating the driver for the
mouse again now i get the original error (oem7.inf as been removed) but now
the system recognizes the touch pad mouse.

I have the same problem on my Sony Vaio laptop (with at least 2 different
mice - one from Trust and another one - from Dell).
I tried removing (renaming) the oem??.inf files, but so far without any
success. Extensive search on the Internet proved fruitless so far.
Has anyone figured a reliable way to fix this?

At the end, I just bought a mouse from MS, and it did work, though it was
sad to see that the Chic driver update made most other mice non-usable.

Today I tried the trick with choosing the driver from the list, and it helps
indeed!
Though I did not have the"HID-Compilant Mouse" in the list.
The only options I had were "Alps" (laptop touchpad), Chic (the one that did
not work), and Microsoft. Under Microsoft I chose "Basic USB Optical Mouse
(Intellipoint)".
I got a warning that the driver may be incompatible, but it was, so my I.T.
Works mouse (Trust compatile) started working.

Thanks again for your help.

[petecomp1]

The Dell mouse you are trying to install is a Logitech mouse and you can get the driver from Logitech's web site. I've found that Dell optical mouse will usually work with Windows native drivers EXCEPT on Sony VAIO systems. I have 2 systems that exhibited this behavior. I was mightily upset that a high-priced system like my Sony would not run a Logitech mouse "out of the box". Windows native drivers just do not like the Sony VAIO USB implementation.
Petecomp1

FWIW, MS just put out another update (or it just popped up again as
applicable to my system) on 28March09.

I could not find any .INF file with the described information.

Downloaded and installed IntelliType v 6.1 (even thouhg 6.3 also
available).

PROBLEM RESOLVED.

Solution:

When the problem occurs (faulty or non-installation for generic USB mice),
leave it as it is and go to 'Control Panel', go to 'System and Maintenance'
and then 'Device Manager', you should see an 'unrecognised device'. Right
click and select 'update driver', select search your own computer, select the
tick box for 'compatible devices', select 'HID-compatible mouse' and the
device will immediately start to work. Then...

When working, connect to the internet and go back to Device Manager (if you
want to sort out the USB Browser Mouse problem completely) and under 'Mice
and other pointing devices' you will see your newly installed HID compliant
mouse, right click again and select 'update driver', this time it will search
online and re-install a non-faulty 'USB Browser Mouse' driver? (one which
somehow works this time) and it will then work well - or just leave it with
the 'HID-compatible mouse' driver (works just as well - 'HID' just being the
standard for compliant USB 'Human Interface Devices' / HID).