I'd greatly appreciate some help with this problem. Apologies if I don't know all the jargon, but I'll try to explain my problem as fully as I can.
I have a pc running Vista with one cd/dvd disc drive, drive (D:). I've had it for 3 years now without any issues with hardware. I've burnt multiple dvd's in that time. Since about a week ago it's stopped reading blank dvd's (I haven't tried blank cd's) but still reads software, video, and previously burnt dvd's. I've tried at least 5 different blank dvd's, and each time the result is the same: the drive makes a few 'reading' noises, then stops after about 15 seconds. On 'Computer', if I double-click on drive (D:), it says...
Windows cannot read the disc in Drive D:\
make sure the disc uses a format that Windows recognizes. If the disc is unformatted, you need to format it before using it.
In the past if I inserted a blank dvd, vista would automatically create a pop-up window offering me formatting choices. Now even right-clicking on the drive doesn't bring up that option.
A few things...
* I seem to remember drive (D:) showing up as a DVD drive until this problem, and now it shows up as a cd drive, disc in or out. I could be mistaken!
* I followed advice from a previous thread which recommended deleting 'upper filters' and 'lower filters' from HK settings. I deleted 'upper filters', but 'lower filters' weren't present.
* I recently installed Advanced System Care 4, and I'd rather not delete it, but if any of you think this may be the cause of my problem I'll happily zap it!
Thank you for your help.