Microsoft Bluetooth Notebook Mouse 5000 - Not Connecting

[Aethersong]

Until today, this mouse was working nearly perfectly. There was one incident when the mouse stopped working with my computer, and after a restart, it was fine. However, today it stopped working, and I restarted my computer only to find that my computer was now asking for a pairing number when I tried to connect the mouse.

I have no clue what this mouse's pairing number is or why I would need it when it was working just fine earlier without one. I checked the bottom of the mouse to see if I could find a pairing number, but nothing was to be found, and I do not have the box or the items that came with the mouse.

How do I connect my mouse?

Note:
The mouse shows up when I search for bluetooth devices, but the problem arises from the fact that my computer now asks for a pairing number to connect the device, a number I do not have.

In addition, it was working just fine earlier today, so I do not believe it is a software issue.

If anyone could shed any light on this situation, I would be grateful. I'm at a loss of what to do.

Have you checked the batteries in the mouse?
I have cursed Microsoft, Bluetooth and Vista until I realized the obvious,
although that may not apply to your particular circumstance.

It is also very important with MS mice to insure that the battery is fully
seated in the case or it will not close the micro switch underneath battery
to enable the mouse. I use a paper clip or piece of cardboard to be sure
that the battery is tight in the compartment.
Also insure that you have the latest version of MS Intellimouse for your OS
installed.

[Aethersong]

I double checked the batteries and they were fine. After trying multiple ways to try and get the mouse to work, I gave up. The mouse continued to be troublesome, and then about a day later it started working again. While I am happy it is now working, I still want to know why my computer was acting the way it was with the mouse. It seems so strange that my computer suddenly decides it doesn't want to work with the mouse and just as suddenly decides it will now support the mouse again. Even stranger still is the fact that I didn't download any new updates for my computer or change the mouse in anyway.

Anyway, thanks for the responses. Hopefully I won't have any more problems, but I will know where to turn to if I do.

I've got the same issue with the 5000. Every time this happens I need to
remove the bluetooth device and add it again and only then it works.
Frustrating to say the least - any suggestions?

[Lviall]

I have the same problem as well, but on a Mac Book Pro. It connected at first, and even travelled and set up properly when I took my laptop into school for a test of other equipment. When I got back home, it would not work. I tried changing batteries, made sure they were seated as best as I could - there seemed to be a click at one point - but when I turn it on, the green light comes on and then begins to fade away. And I have no mouse.

Any ideas?

[imemine]

I have a similar problem with my microsoft bluetooth notebook 5000 mouse on windows vista. I can install it but when my computer becomes idle for any length of time, I have to go into the device manager, disable the bluetooth radio and reenable it. then it sees my mouse again and all is fine until i stop using the laptop for a bit then I must do it again. . it shows a yellow mark by the bluetooth radio under the dell truemobile 355 + edr when I disable and reenable it then shows a new entry under dell truemobile, of Microsoft bluetooth emulator. and it works fine until I leave again. Any ideas or help will be greatly appreciated. thank you

[Expertz]

About the only thing I can suggest is to go into the Bluetooth Preferences, click the Advanced button & make sure the box is checked to Allow...to wake. Have you updated the Intellipoint driver (6.3.0 is current)? FYI, if you want to setup the additional buttons in a way that suits you, SteerMouse does a fairly decent job at supporting it (shareware).

http://plentycom.jp/en/steermouse/download.html