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Bluetooth dongle not working

Vista Hardware Devices


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  #1  
Old 31-07-2009
Member
 
Join Date: Jul 2009
Posts: 1
Bluetooth dongle not working

Hi, I'd be really grateful for any help...


I have an HP laptop with Windows Vista and I have just bought a bluetooth dongle (Kitdata ultra mini) to transfer files with my phone (Sony Ericsson K850i).

I installed it all with the disk that came with it and managed to send a file from my laptop to my phone. But when I try to send from my phone to my laptop it won't work. My phone has a message saying "Bluetooth connection failed" and then "Check Bluetooth settings on other device: Bluetooth on, Device visable, Device in range."

As far as I know, the bluetooth on my laptop fits is on, visable and in range. I cannot access Bluetooth devices via control panel because after I installed the drivers that came with the dongle, this disappeared. However, Bluetooth does show up in the device manager.

Any suggestions please?

Thank you very much.
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  #2  
Old 31-07-2009
BLANC-BERNARD, Nicolas
 
Posts: n/a
Re: Bluetooth dongle not working

Have you tried using MyPhoneExplorer?
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  #3  
Old 06-08-2009
TheDuck
 
Posts: n/a
Re: Bluetooth dongle not working

You need software and drivers for your specific phone. Sony Erickson
probably has them on their site or they could be on a CD that came with your
phone. Also if you are trying to access the dongle through a hub try
plugging directly in a USB port. I had problems with the one I got until I
plugged it directly in the computer and for those ready to pounce the hub is
powered.
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