Hp webcam problem

Hey everyone I hope that you guys can help me with this issue, that I've
been dealing with for a while now. I've called Hp help and support but
they are not helpful at all. Well I just got my laptop brand new like
three months ago. My Webcam worked for a little while then all a sudden
it stopped working. When this first started happening I would shut down
my laptop then it would work again, but still the problem persisted. Now
my webcam does not work at all. I have a HP Pavilion dv5-1235dx
entertainment laptop with windows vista home premium 64bit. I have
McAfee antivirusus on my laptop and I've heard it doesn't allow you do
view video or do video call on MSN. Well even when I try to open webcam
thru HP MediaSmart Webcam it doesn't work. It doesn't work with
QuickPlay either. I get the error messsage (No device detected. Please
plug a device into your computer. If you are using an integrated camera
please make sure its turned on.) No clue why this message is showing up.
I have a built-in webcam on this laptop. I checked webcam under device
manager which it is not there.No imaging devices are found at all. Under
USB there is an unknown device that shows up everytime. I Delete it then
check hardware changes and it shows up again. But it says there is no
drivers installed for this device. So I'm not sure if this unknown
device is the webcam. I've tried uninstalling webcam program/driver and
installing it again and it doesn't work. My computer is up to date with
all updates windows provide. My BIOs systems is also up to date. So i'm
clueless on how to solve this problem. Please if you have any
suggestions on how I can solve this issue please let me know.

I have exactly the same problem with a pavilion dv9667ea. It's a
common hp webcam problem but I can't find a solution that works.

I have had this problem for probably 2yrs now went to HP and still not fixed.
so I came here and it still hasnt been addresses?

[lareessahhh]

As a last resort you could try to use one of the restore points that was created while your webcam was still working properly. Though I use McAfee and there's been no problem for me with my webcam, and I use MSN. Something else that could be a possible reason why it doesn't work on other programs is if they are not fully updated. If your computer is but the program isn't that may effect the way it's working. If all else fails you could try bringing it in to the place where you purchased it and maybe their tech support team could help you out. I hope you find something that works!

HP has a firmware update for the webcam on many of their models when used
under Vista, see if this applies to yours:
http://h10025.www1.hp.com/ewfrf/wc/s...446948&os=2100