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Dell BT 355 Bluetooth travel mouse loses connection after hibernation

Vista Hardware Devices


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  #1  
Old 13-06-2009
DOSrelic
 
Posts: n/a
Dell BT 355 Bluetooth travel mouse loses connection after hibernation


I have an Inspiron 1525 with Vista Ultimate and a Dell bluetooth BT 355
travel mouse with good batteries but when I have put it into hibernation
9 times out of ten it loses connection and sometimes cannot even see the
mouse at all anymore when I try to reconnect it! [image:
http://en.community.dell.com/emoticons/emotion-9.gif]
The only way to resolve this I have determined is to Hardboot it and
then it may see the mouse again. If I'm lucky, it is also reconnected
too.[image: http://en.community.dell.com/emoticons/emotion-3.gif]

Can someone tell me why this is happening and how I can fix it please?
The drivers are all up to date apparently even after we have had service
packs for vista! [image:
http://en.community.dell.com/emoticons/emotion-12.gif]

Is this a vista problem and is there a solution at all?:huh:

Any help would be appreciated for this exceptionally annoying time
consuming problem, cheers. :confused:


--
DOSrelic

Thank you & Best Regards
¨`·._.®._.·´¨ :geek:
Martin Richka[DOSrelic]
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  #2  
Old 22-05-2011
Member
 
Join Date: Mar 2010
Posts: 174
Re: Dell BT 355 Bluetooth travel mouse loses connection after hibernation

Did you go in advance and ensure the sleep state properties beneath power management. It be able to be a concern that Vista cannot wake up the driver have to return from the sleep or hibernation. It would work once you restart the system because the application file is part of the startup programs. Try turning off all those things that do not need to use msconfig. And see if that helps.
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