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Thread: Dell BT 355 Bluetooth travel mouse loses connection after hibernation

  1. #1
    Join Date
    May 2008
    Posts
    2,680

    Dell BT 355 Bluetooth travel mouse loses connection after hibernation

    I have bought a new Dell Bluetooth BT-355 Travel mouse. I also have a Dell machine with Vista operating system on it. Now, when ever I connect this mouse and use for sometime, and afterwards keep the laptop on hibernation, then after 5-10 minutes when i log back in the OS, Vista looses connection with the bluetooth mouse. I have checked the battery of the mouse and it is fine as well. And many times when i try to reconnect the mouse, vista wont let me to connect it and I have restart the laptop again to connect the mouse. I am in desparate need of help here. Thanks for any suggestions in advance.

  2. #2
    Join Date
    Mar 2010
    Posts
    170

    Re: Dell BT 355 Bluetooth travel mouse loses connection after hibernation

    Did you go in advance and ensure the sleep state properties beneath power management. It be able to be a concern that Vista cannot wake up the driver have to return from the sleep or hibernation. It would work once you restart the system because the application file is part of the startup programs. Try turning off all those things that do not need to use msconfig. And see if that helps.

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