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#1
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| Blue screen error
Hello. 3 days ago I experienced 2 blue screen errors on 1 day. I was told by the Windows Vista help and solution program that I should install the newest version of any driver that have been out of date. Soo.. I went into my driver overview and chose "Update this driver" - got the answer: "Windows has confirmed that this is the newest version of the driver". Seemed not to be since 2 hours after that I got another blue screen error. Thing is - these 2 were different from the once I got before becuase they didn't say WHAT caused it on the actual blue screen. I have no manually updated all drivers to the newest and it worked fine until today.... Another blue screen error of the same. Again I went into the Windows Vista help and solution program and found that it told me to once again upload my CAMERA driver that I just did manually from my manufactors homepage. A program I use to check if my drivers are out of date (Driver Detective) also ensured me that it WAS updated, but this STILL causes a blue screen error. I wonder what is going on really. I so far only had trouble with overheating and cleaned my ventilator for that manually but I ensured I did not touch ANYTHING else but the ventilator and I had a proffesionalist beside me. I could use some help since I have no idea how to fix this. Thanks for your time Laura COMPUTER INFORMATION: OS-navn Microsoft® Windows Vista™ Home Premium Version 6.0.6001 Service Pack 1 Build 6001 Anden OS-beskrivelse Ikke tilgængelig OS-producent Microsoft Corporation Systemname: LAURAS_PC Systemproducent MEDIONPC Systemmodel MS-7501 Systemtype X86-based PC Processor AMD Phenom(tm) 8450 Triple-Core Processor, 2100 Mhz, 3 Kerne(r), 3 Logisk(e) processor(er) BIOS-version/date American Megatrends Inc. A7501MLN.10I, 12-06-2008 SMBIOS-version 2.5 Windows-map C:\Windows System-map C:\Windows\system32 Start: \Device\HarddiskVolume1 Homeplace: Denmark Installeret fysisk hukommelse (RAM) 3,00 GB Fysisk hukommelse i alt 2,75 GB Virtuel hukommelse i alt 5,70 GB Blue screen error codes 1st: OS-version Code: 6.0.6001.2.1.0.768.3 BCCode: 1000007e BCP1: C0000005 BCP2: 95212CCF BCP3: 8C667C34 BCP4: 8C667930 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Serveroplysninger: 5ab6ef3a-9329-402e-9cbe-a745b227e8b6 2nd: OS-version code: 6.0.6001.2.1.0.768.3 BCCode: 1000007e BCP1: C0000005 BCP2: 94A14CCF BCP3: 8BE9CC34 BCP4: 8BE9C930 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Serveroplysninger: 0b05a8de-38dd-44ab-a50b-4572b5e32676 AND finally the 3rd: Os version code: 6.0.6001.2.1.0.768.3 BCCode: 1000007e BCP1: C0000005 BCP2: 92811CCF BCP3: 8AB17C34 BCP4: 8AB17930 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Serveroplysninger: 374bf387-1011-4644-8048-ac26f3931969 |
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#2
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| Re: Blue screen error
Are there any minidump files to analyze? Is there a driver file listed on blue screen? This type of problem is usually caused by a downlevel DLL file being loaded even if the correct level file is there. The old DLL files can be hanging around from old programs that have been removed. I had the problem with Pinnacle TV software that was being clobbered because a couple Haupauge files were being preloaded at boot. I had removed Haupauge several years before. "Laura Victoria" <Laura Victoria@discussions.microsoft.com> wrote in message news:D319122B-DFD2-4254-8833-5C84FFB184B1@microsoft.com... > Hello. > 3 days ago I experienced 2 blue screen errors on 1 day. I was told by the > Windows Vista help and solution program that I should install the newest > version of any driver that have been out of date. Soo.. I went into my > driver > overview and chose "Update this driver" - got the answer: "Windows has > confirmed that this is the newest version of the driver". Seemed not to be > since 2 hours after that I got another blue screen error. Thing is - these > 2 > were different from the once I got before becuase they didn't say WHAT > caused > it on the actual blue screen. > > I have no manually updated all drivers to the newest and it worked fine > until today.... > Another blue screen error of the same. Again I went into the Windows Vista > help and solution program and found that it told me to once again upload > my > CAMERA driver that I just did manually from my manufactors homepage. A > program I use to check if my drivers are out of date (Driver Detective) > also > ensured me that it WAS updated, but this STILL causes a blue screen error. > I wonder what is going on really. I so far only had trouble with > overheating > and cleaned my ventilator for that manually but I ensured I did not touch > ANYTHING else but the ventilator and I had a proffesionalist beside me. > I could use some help since I have no idea how to fix this. > > Thanks for your time > Laura > > COMPUTER INFORMATION: > OS-navn Microsoft® Windows Vista™ Home Premium > Version 6.0.6001 Service Pack 1 Build 6001 > Anden OS-beskrivelse Ikke tilgængelig > OS-producent Microsoft Corporation > Systemname: LAURAS_PC > Systemproducent MEDIONPC > Systemmodel MS-7501 > Systemtype X86-based PC > Processor AMD Phenom(tm) 8450 Triple-Core Processor, 2100 Mhz, 3 Kerne(r), > 3 > Logisk(e) processor(er) > BIOS-version/date American Megatrends Inc. A7501MLN.10I, 12-06-2008 > SMBIOS-version 2.5 > Windows-map C:\Windows > System-map C:\Windows\system32 > Start: \Device\HarddiskVolume1 > Homeplace: Denmark > Installeret fysisk hukommelse (RAM) 3,00 GB > Fysisk hukommelse i alt 2,75 GB > Virtuel hukommelse i alt 5,70 GB > > Blue screen error codes 1st: > OS-version Code: 6.0.6001.2.1.0.768.3 > BCCode: 1000007e > BCP1: C0000005 > BCP2: 95212CCF > BCP3: 8C667C34 > BCP4: 8C667930 > OS Version: 6_0_6001 > Service Pack: 1_0 > Product: 768_1 > Serveroplysninger: 5ab6ef3a-9329-402e-9cbe-a745b227e8b6 > > 2nd: > OS-version code: 6.0.6001.2.1.0.768.3 > BCCode: 1000007e > BCP1: C0000005 > BCP2: 94A14CCF > BCP3: 8BE9CC34 > BCP4: 8BE9C930 > OS Version: 6_0_6001 > Service Pack: 1_0 > Product: 768_1 > Serveroplysninger: 0b05a8de-38dd-44ab-a50b-4572b5e32676 > > AND finally the 3rd: > Os version code: 6.0.6001.2.1.0.768.3 > BCCode: 1000007e > BCP1: C0000005 > BCP2: 92811CCF > BCP3: 8AB17C34 > BCP4: 8AB17930 > OS Version: 6_0_6001 > Service Pack: 1_0 > Product: 768_1 > Serveroplysninger: 374bf387-1011-4644-8048-ac26f3931969 |
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#3
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| Re: Blue screen error
Hi Laura, Could you please upload the crash dump files from you computer to the website URL below? You can find the dump files in your "\windows\minidump" folder. Note: Once you upload to these files to the share, I will remove access to this share. https://sftus.one.microsoft.com/choo...86c763Password (no quotes): "{pB^Y+i_zbuwY56[""Laura Victoria" <Laura Victoria@discussions.microsoft.com> wrote in messagenews:D319122B-DFD2-4254-8833-5C84FFB184B1@microsoft.com...> Hello.> 3 days ago I experienced 2 blue screen errors on 1 day. I was told by the> Windows Vista help and solution program that I should install the newest> version of any driver that have been out of date. Soo.. I went into mydriver> overview and chose "Update this driver" - got the answer: "Windows has> confirmed that this is the newest version of the driver". Seemed not to be> since 2 hours after that I got another blue screen error. Thing is - these2> were different from the once I got before becuase they didn't say WHATcaused> it on the actual blue screen.>> I have no manually updated all drivers to the newest and it worked fine> until today....> Another blue screen error of the same. Again I went into the Windows Vista> help and solution program and found that it told me to once again uploadmy> CAMERA driver that I just did manually from my manufactors homepage. A> program I use to check if my drivers are out of date (Driver Detective)also> ensured me that it WAS updated, but this STILL causes a blue screen error.> I wonder what is going on really. I so far only had trouble withoverheating> and cleaned my ventilator for that manually but I ensured I did not touch> ANYTHING else but the ventilator and I had a proffesionalist beside me.> I could use some help since I have no idea how to fix this.>> Thanks for your time> Laura>> COMPUTER INFORMATION:> OS-navn Microsoft® Windows Vista™ Home Premium> Version 6.0.6001 Service Pack 1 Build 6001> Anden OS-beskrivelse Ikke tilgængelig> OS-producent Microsoft Corporation> Systemname: LAURAS_PC> Systemproducent MEDIONPC> Systemmodel MS-7501> Systemtype X86-based PC> Processor AMD Phenom(tm) 8450 Triple-Core Processor, 2100 Mhz, 3 Kerne(r),3> Logisk(e) processor(er)> BIOS-version/date American Megatrends Inc. A7501MLN.10I, 12-06-2008> SMBIOS-version 2.5> Windows-map C:\Windows> System-map C:\Windows\system32> Start: \Device\HarddiskVolume1> Homeplace: Denmark> Installeret fysisk hukommelse (RAM) 3,00 GB> Fysisk hukommelse i alt 2,75 GB> Virtuel hukommelse i alt 5,70 GB>> Blue screen error codes 1st:> OS-version Code: 6.0.6001.2.1.0.768.3> BCCode: 1000007e> BCP1: C0000005> BCP2: 95212CCF> BCP3: 8C667C34> BCP4: 8C667930> OS Version: 6_0_6001> Service Pack: 1_0> Product: 768_1> Serveroplysninger: 5ab6ef3a-9329-402e-9cbe-a745b227e8b6>> 2nd:> OS-version code: 6.0.6001.2.1.0.768.3> BCCode: 1000007e> BCP1: C0000005> BCP2: 94A14CCF> BCP3: 8BE9CC34> BCP4: 8BE9C930> OS Version: 6_0_6001> Service Pack: 1_0> Product: 768_1> Serveroplysninger: 0b05a8de-38dd-44ab-a50b-4572b5e32676>> AND finally the 3rd:> Os version code: 6.0.6001.2.1.0.768.3> BCCode: 1000007e> BCP1: C0000005> BCP2: 92811CCF> BCP3: 8AB17C34> BCP4: 8AB17930> OS Version: 6_0_6001> Service Pack: 1_0> Product: 768_1> Serveroplysninger: 374bf387-1011-4644-8048-ac26f3931969 |
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#4
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| Re: Blue screen error
Resending as my original post appears to have been mangled. ******************************* Hi Laura, Could you please upload the crash dump files from you computer to the website URL below? You can find the dump files in your "\windows\minidump" folder. Note: Once you upload to these files to the share, I will remove access to this share. https://sftus.one.microsoft.com/choo...f-134d8886c763 Password (no quotes): "{pB^Y+i_zbuwY56[" |
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#5
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| Re: Blue screen error
That means I need to copy all my files and make myself administrator. I will do it as soon as I have time "Timothy Davis [MSFT]" wrote: > Resending as my original post appears to have been mangled. > > ******************************* > Hi Laura, > > Could you please upload the crash dump files from you computer to the > website URL below? You can find the dump files in your "\windows\minidump" > folder. > > Note: Once you upload to these files to the share, I will remove access to > this share. > > https://sftus.one.microsoft.com/choo...f-134d8886c763 > > > Password (no quotes): "{pB^Y+i_zbuwY56[" > |
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