Go Back   TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Hardware Devices
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read

Sponsored Links



WD Passport External HD not showing up in My Computer

Vista Hardware Devices


Reply
 
Thread Tools Search this Thread
  #1  
Old 18-03-2009
Member
 
Join Date: Nov 2005
Posts: 1,166
WD Passport External HD not showing up in My Computer

I have bought a new Western Digital External Hard drive and it used to work fine in my Vista system. Usually, when ever i connected this hard drive to my computer, then after a couple of minutes of its driver installation, vista would recognize the drive and i would be able to browse all and my files and can even play them. But since yesterday, after plugging this hard drive, it is not showing up in the computer. But there is still the safely remove hardware icon visible. Even in device manager the hard drive is working fine, as it says. I am totally blanked here, if the hard drive is working then why it is not showing in my computer, can anyone help.

Reply With Quote
  #2  
Old 18-02-2011
Member
 
Join Date: May 2008
Posts: 691
Re: WD Passport External HD not showing up in My Computer

I was also having this problem my Western digital Passport 250gb Hard Disk, but i solved it. I downloaded a tool called Tweak UI and opened it and then scrolled down to my computer and clicked on drives and then ticked the drive that was not recognizing by my Operating System. My hard drive started to appear in my computer, so you can also follow this method and solve your issue.
Reply With Quote
  #3  
Old 19-02-2011
Member
 
Join Date: Dec 2007
Posts: 994
Re: WD Passport External HD not showing up in My Computer

I think that you will need to update the hard drive firmware so that it can be recognized on your vista computer.
  1. Disconnect all external drives from the computer except for the My Book or My Passport drive you want to update.
  2. Ensure that the My Book or My Passport drive is connected to a USB port on your computer and if you have password protected your drive, make sure to unlock it or remove password before you begin the firmware and software update process.
  3. Download the Firmware Updater for Windows from here.
  4. Unzip the file and double click the Firmware Updater for Windows.
  5. Follow the on-screen instructions to install the firmware update.
  6. Turn off the drive - For My Passport, disconnect the USB cable. For My Book disconnect both USB and power cables.
  7. Wait 10 seconds. Reconnect the USB/power cables.
  8. Continue to the next step by reading it from here.
Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Hardware Devices
Tags: , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "WD Passport External HD not showing up in My Computer"
Thread Thread Starter Forum Replies Last Post
Only one External WD My Passport 1tb drive gets detected at a time FINNIAN Hardware Peripherals 6 29-11-2012 04:28 PM
Why external My passport drive is showing up as Local disk? Manthan G Hardware Peripherals 4 19-05-2012 01:55 AM
Elements external harddrive not showing up in "my computer" Carley Vista Hardware Devices 2 17-11-2009 11:03 PM
usb recognizing external drives, not showing up in "my computer" heather MediaCenter 7 14-06-2008 10:09 AM


All times are GMT +5.5. The time now is 10:17 PM.