cannot communicate with dns server

[raven120461]

Hi! Merry Christmas. I'm a newbie here and need ur help regarding issue on internet connection. My internet connection is very slow and when I checked wireless network connection status i found out that the speed is only 54.0 Mbps but before it is 100.0 Mbps and when i click diagnose this message appear -
"cannot communicate with dns server (212.93.192.13). Network diagnostics pinged the remote host but did not receive a response." Is this an ISP problem? thanks in advance.

raven120461 wrote:

>
> Hi! Merry Christmas. I'm a newbie here and need ur help regarding
> issue on internet connection. My internet connection is very slow and
> when I checked wireless network connection status i found out that the
> speed is only 54.0 Mbps but before it is 100.0 Mbps and when i click
> diagnose this message appear -
> "cannot communicate with dns server (212.93.192.13). Network
> diagnostics pinged the remote host but did not receive a response." Is
> this an ISP problem? thanks in advance.
>

Yes, you should call your ISP.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

[raven120461]

Thank it got refreshed by our isp and now it's ok.
Sorry for double posting because when i clicked "submit"for the first one the browser got an error message so i thought it was not sent and even the second one but i did not bother to check if it was sent or not. my apologies.

raven120461 wrote:

>
> Thank it got refreshed by our isp and now it's ok.
> Sorry for double posting because when i clicked "submit"for the first
> one the browser got an error message so i thought it was not sent and
> even the second one but i did not bother to check if it was sent or not.
> my apologies.

Glad you got it sorted. Thanks for taking the time to let us know.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ