Missing Registry Keys

I recently bought a new laptop with Vista. I have been trying to load the
software for my HP printer but everytime I try I get an error message that
says that the following registry keys do not exist so I can't load the
software:

slbcsp.dll
sccbase.dll
gpkcsp.dll
enum

I don't even know where to begin to fix this problem so I can use my
printer! Anyone out there able to guide me in right direction? Thanks.

I would begin by calling HP tech support.

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
Help Us Help You http://dts-l.net/goodpost.htm



"mknoa" <mknoa@discussions.microsoft.com> wrote in message
news:D10EC91E-ABD2-4676-86E6-F67C32D6A374@microsoft.com...
>I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.

AFAIK the dll files that are missing are only used in XP not in Vista. Is
it possible that you are trying to load XP drivers instead of Vista drivers.
I use an HP printer with my HP Vista 32 bit laptop and the first file in
your list does not exist on my system.
"mknoa" <mknoa@discussions.microsoft.com> wrote in message
news:D10EC91E-ABD2-4676-86E6-F67C32D6A374@microsoft.com...
>I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.

Those dll's are for XP. You need to get the driver for Vista. If driver for Vista does not exist for your printer then you are out of luck.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"mknoa" <mknoa@discussions.microsoft.com> wrote in message news:D10EC91E-ABD2-4676-86E6-F67C32D6A374@microsoft.com...
>I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.

HI did you solve the problem as I am having it as well.

"mknoa" wrote:

> I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.