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Sudden Bluescreen because of Wireless Network Adapter

Vista Hardware Devices


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  #1  
Old 10-10-2008
jorge_chamu
 
Posts: n/a
Sudden Bluescreen because of Wireless Network Adapter

I got a bluescreen a while ago, I troubleshoot according to Wireless
networking problem section on Problems Report and Solutions, but I'm not sure
if the problem will be fixed.
1. I already checked for drivers updates... there are none that I dont have
already.
2. The Diagnose and Repair tool from Network and Sharing Center didnt find
any problem.
3. I have the following parameters in my notebook
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JORGE-PC
System Manufacturer Gateway
System Model T-1625
System Type X86-based PC
Processor AMD Turion(tm) 64 X2 Mobile Technology TL-60, 2000 Mhz, 2 Core(s),
2 Logical Processor(s)
BIOS Version/Date Gateway 90.03, 27/09/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale México
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name Jorge-PC\Jorge
Time Zone Central Daylight Time (Mexico)
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.62 GB
Available Physical Memory 789 MB
Total Virtual Memory 3.49 GB
Available Virtual Memory 2.13 GB
Page File Space 1.92 GB
Page File C:\pagefile.sys



It has happened to me twice now (a couple of days ago and today). In the
Event Viewer I got the Fault Bucket:

0x7f_8_RTL8187B+e56f, type 0

Apparently it has something to do with my Wireless Network Adapter.

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter


I want to know what was the cause of this (in a very specific and technical
manner)
and what to do to prevent to happen again.
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  #2  
Old 10-10-2008
Timothy Davis [MSFT]
 
Posts: n/a
Hi Jorge,

Could you please do the following:

1: Turn on full crash dump file

http://support.microsoft.com/kb/927069

2: Get the hardwareIDs of your device (start --> run --> devmgmt.msc
[enter] -->device properties --> details tab --> hardwareIDs)

Please post the list of hardwareIds back to this newsgroup.

If you crash again, please email me at tidavis[at]microsoft dot com

I've just read your reply, thanks for the help but I didn't undestand
exactly what to do on step 1, about Turning on full crash dump file, the link
just talks about Windows Server 2003 and other versions but mine which is
Windows Vista Home Premium SP1.

but about the hardwareIDs, I got them and its like this

USB\VID_0BDA&PID_8189&REV_0200
USB\VID_0BDA&PID_8189

The issue hasnt happened these days and I hope it doesn't. Please continue
assisting me about this issue
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  #3  
Old 11-10-2008
Member
 
Join Date: Oct 2008
Posts: 3
Hey this happened to me to..I have a gateway too..and similar parameters but higher..I just opened a thread..for this in this forum..
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  #4  
Old 23-10-2008
Member
 
Join Date: Dec 2004
Posts: 2
Re: Sudden Bluescreen because of Wireless Network Adapter

Hi,

It happened to me sometime ago and had just happened to me again. I am not
sure if it is a problem with the PC or the wireless linksys G device.

I am now on Wire not wireless and is trying to see if anyone has any
solution to this.
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  #5  
Old 23-10-2008
colin
 
Posts: n/a
Re: Sudden Bluescreen because of Wireless Network Adapter

I don't get what you mean? I called up Linksys but they don't seems to be
able to help. Called up the service provider and after some checks I was
told that it is either the Wireless adapter or the desk top that has problem.
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  #6  
Old 17-11-2008
Nishith
 
Posts: n/a
I too got a blue screen

Hi guys,

I am also getting this blue screen quite often.
Here are the hardware ID's for my wi-fi n/w adapter:

PCI\VEN_168C&DEV_001C&SUBSYS_137B103C&REV_01
PCI\VEN_168C&DEV_001C&SUBSYS_137B103C
PCI\VEN_168C&DEV_001C&CC_020000
PCI\VEN_168C&DEV_001C&CC_0200


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  #7  
Old 17-11-2008
Snidley W.
 
Posts: n/a
Re: I too got a blue screen

WHAT blue screen, bozo!? You think we all have crystal balls??

In addition to not providing any info, I suspect that you also changed
the subject on whatever thread you replied to.
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  #8  
Old 25-11-2008
aray
 
Posts: n/a
Re: Sudden Bluescreen because of Wireless Network Adapter

This has happens to me quite often. I too was wondering if it was my Linksys
router, but I think it is something with my wireless adapter (but what, I do
not know)
The "earth" indicating I'm connected to the internet turns into a yield sign
with an exclamation mark. If I turn off my WIFI (at the side of my
computer), the yield sign does not go away. If I try to open other
applications (such as Microsoft Word) they do not respond. The task manager
does not respond. I try to shut it down or restart and it is never able to
do so (it gets "stuck").
My fault bucket from the Blue Screen is 0x7f_8_RTL81878+e56f, type 0.
I'm sorry I can't be more technical. I do not know that much about computers.
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  #9  
Old 25-11-2008
Doy22
 
Posts: n/a
Re: Sudden Bluescreen because of Wireless Network Adapter

It happened to me sometime ago and had just happened to me again. I am not
sure if it is a problem with the PC or the wireless linksys G device.

I am now on Wire not wireless and is trying to see if anyone has any
solution to this.
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  #10  
Old 16-12-2008
jbm
 
Posts: n/a
Re: Sudden Bluescreen because of Wireless Network Adapter

I have been having this problem since i purchased my m1625 laptop which was
back in august of this year. I have tried many of the previous posted
suggestions and also some of my own including trying to restart services that
deal with the network adaptor. Nothing i have tried has been successful but
the problem is very irratic because i can a few days without it the adaptor
messing up and then some days it can mess up multiple times. The one thing
that i have thought about doing is getting a external wireless adaptor and
seeing if it might be a flaw in the computer hardward by seeing if an
external wireless adaptor being used instead of the one inside the laptop
would produce the same errors. have any of you who have encountered this same
problem used an external adaptor and if so what happened?
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  #11  
Old 16-12-2008
Curious
 
Posts: n/a
i was constantly having this problem as i stated below. I have discovered
that the problem is caused by the network card causing the computer to
overheat inside. I have concluded this because while experiencing this
problem or any time my network card would be enable the fan would ran
numerous times even when the computer was not doing processor intensive taks.
So after noticing this i purchashed a usb network adapter and disabled the
internal adapter and i have not had the problem occur in over 3 weeks while
before i was experiencing it everday. I am almost 100 percent sure that the
problem is caused by improper cooling of the computer and that the network
card causes the computer to overheat which causes the network connection to
freeze up and then causes the computer to be unable to turn on or off the
network adapter and finally results with the BSD. My only advice is to
somehow create better cooling in the laptop or purchase an external adapter
and disable the internal adapter.
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  #12  
Old 11-02-2009
Member
 
Join Date: Feb 2009
Posts: 1
Re: Sudden Bluescreen because of Wireless Network Adapter

I was having a similar issue.

When I would get the blue screen, part of the error message would state to check recently added software. I also noticed that it only happened when I was connected to the internet. The only software that I was running that was recently installed and used my internet connection was VUZE (for torrents).

This thread is continued from one that was started on Microsoft's website so I wanted to add that people there mentioned that they wondered if it had anything to do with torrents. Well guess what? I uninstalled VUZE and AFTER I UNINSTALLED IT, I STOPPED HAVING PROBLEMS!

So if you're running a program that is handling torrents uninstall it and see if that helps. The other thing that I noticed was that a lot of people were running Gateway laptops (so am I).

It's been almost a week and my laptop has been running great. I really liked VUZE so I'm gonna reinstall it and see what happens. I'm not that computer literate so it's all about a lot of trial and error, mostly error LOL

Give it a shot, hope it helps someone.

Last edited by TONYspinningG : 11-02-2009 at 11:55 AM.
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  #13  
Old 14-10-2009
Member
 
Join Date: Oct 2009
Posts: 1
Re: Sudden Bluescreen because of Wireless Network Adapter

I have been having this issue too for a while.
I kept on updating my WiFi adapter driver (the rtlk8081.sys) but really i was using the same old one that is available.

just yesterday, I noticed that it's Vuze that is causing it. When it's not running, my system doesn't crash. Weird thing is, Vuze never caused that untill a few weeks ago. Now, I can't have Vuze run for more than a few minutes without my system crashing.

Btw- this problem has nothing to do with Gateway systems or any other manufacturer. I built my system, and it has no gateway parts.

-----------------------------------------------------------------------
Specs:
Windows Version: Windows 5.1 Service Pack 3 (Build 2600)
BIOS Version: A M I - 2000425 System
BIOS Date: 02/25/04
Processor Type: x86 Family 15 Model 3 Stepping 3
Processor Vendor: Intel
Physical Memory: 1024 MB

Drive F: Type: Fixed disk drive
Total Space: 36,701,163,520 bytes
Free Space: 2,677,211,136 bytes

Drive G: Type: Fixed disk drive
Total Space: 45,642,076,160 bytes
Free Space: 32,265,482,240 bytes
Heads: 255 Cylinders: 10011 Sectors Per Track: 63 Bytes Per Sector: 512

*note: drive G and F are the same disc. there is another drive not shown (malfunctioning for some reason) Both HITACHI Deskstar (160GB and 80GB)*

IRQ Usage Summary:
(ISA) 0 System timer
(ISA) 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
(ISA) 3 Communications Port (COM2)
(ISA) 4 Communications Port (COM1)
(ISA) 6 Standard floppy disk controller
(ISA) 8 System CMOS/real time clock
(ISA) 9 Microsoft ACPI-Compliant System
*(PCI) 11 RAID Controller (PCI) 11 Intel(R) 82801EB SMBus Controller - 24D3
(ISA) 12 Microsoft PS/2 Port Mouse (IntelliPoint)
(ISA) 13 Numeric data processor
(ISA) 15 Secondary IDE Channel
(PCI) 16 NVIDIA GeForce 6800 GT
(PCI) 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
(PCI) 16 Intel(R) 82801EB USB Universal Host Controller - 24DE
(PCI) 17 Realtek AC'97 Audio
(PCI) 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
(PCI) 18 Intel(R) 82801EB Ultra ATA Storage Controllers
(PCI) 19 Intel(R) 82801EB USB Universal Host Controller - 24D4
(PCI) 20 VIA OHCI Compliant IEEE 1394 Host Controller
(PCI) 21 IEEE 802.11b Wireless Cardbus/PCI Adapter
(PCI) 23 Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
------------------------------------------------------------------------

Hope that didnt flood you too much.

If anyone finds a solution, let me know!

Thanks
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