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Thread: Windows has recovered from an unexpected shutdown

  1. #1
    Join Date
    Aug 2005
    Posts
    293

    Windows has recovered from an unexpected shutdown

    I am running Windows Vista on my Philips Freevents X59 laptop. The problem with this laptop is that it just shuts down and restarts anytime that it wants. When ever it restarts then I will get a blue screen and some error message will be written “Windows has recovered from an unexpected shutdown”.

    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057

    Files that help describe the problem (some files may no longer be available) Mini091708-01.dmp
    sysdata.xml
    Version.txt
    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 77
    BCP1: 00000001
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 85AC4C90
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Is there anyone who can tell me how to solve this problem? Thanks

  2. #2
    Join Date
    Oct 2005
    Posts
    93
    I think that you have to install the latest version of the graphics driver in your laptop. You can also check for some information that is reported in the Problem and Reports Solutions that can be found in Control Panel. It will normally let you know that same issue can be resolved in Service Pack 1. Hope that it will help you out.

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