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Problems with external hard drive in Windows Vista

Vista Hardware Devices


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  #1  
Old 15-09-2008
lovehunter
 
Posts: n/a
Problems with external hard drive in Windows Vista


I have a usb external hard drive (Freecom 80GB). Ever since friday I
have been unable to access this drive. It doesn't show up in my computer
whereas previously it was the J drive. It doesn't show up on the disk
managment thing. In device manager It has USB mass storage device and in
this it has a yellow triangle with a black exclamation mark in it. When
you right click and select properties it has an error message which says
'This device cannot start. (Code 10)'. I would appreciate any help in
getting this drive to work again or advice about how I could possibly
get the data off it.


--
lovehunter
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  #2  
Old 15-09-2008
Curious
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista

Are you sure it's power supply is plugged in and is turned on?
"lovehunter" <guest@unknown-email.com> wrote in message
news:b2a2811b47162aa6a58d3a457794c48b@nntp-gateway.com...
>
> I have a usb external hard drive (Freecom 80GB). Ever since friday I
> have been unable to access this drive. It doesn't show up in my computer
> whereas previously it was the J drive. It doesn't show up on the disk
> managment thing. In device manager It has USB mass storage device and in
> this it has a yellow triangle with a black exclamation mark in it. When
> you right click and select properties it has an error message which says
> 'This device cannot start. (Code 10)'. I would appreciate any help in
> getting this drive to work again or advice about how I could possibly
> get the data off it.
>
>
> --
> lovehunter


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  #3  
Old 15-09-2008
lovehunter
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista


Everything is turned on. I occasionally get a blue flashing light on the
front of the drive.


--
lovehunter
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  #4  
Old 17-09-2008
---Fitz---
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista

"lovehunter" <guest@unknown-email.com> wrote in message
news:13708ab34b34eea0fdc7b437b1e99111@nntp-gateway.com...
>
> Everything is turned on. I occasionally get a blue flashing light on the
> front of the drive.
>
>
> --
> lovehunter



The easiest way to solve a USB error code 10 in Windows XP is to follow the
steps below to remove and reinstall all USB controllers.
A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node,
and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB
controllers.
H. Plug in the removable USB storage device, and then test to make sure that
the issue is resolved.



Credit to http://www.pchell.com/hardware/usbcode10.shtml

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  #5  
Old 18-09-2008
lovehunter
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista


Sorry Fitz but that didn't work.


--
lovehunter
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  #6  
Old 18-09-2008
Paul Montgomery
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista

On Wed, 17 Sep 2008 14:00:44 -0500, lovehunter
<guest@unknown-email.com> wrote:

>Sorry Fitz but that didn't work.


Do you have another computer - a friend's perhaps - that you can plug
it into to test it?

It might just have died.
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  #7  
Old 18-09-2008
unknown
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista

Paul Montgomery <i.m.nonnymous@NOSPAMgmail.com> wrote in
news:0fn2d4hko1crqin4386ier1fiu0cjg8vrd@4ax.com:

> On Wed, 17 Sep 2008 14:00:44 -0500, lovehunter
> <guest@unknown-email.com> wrote:
>
>>Sorry Fitz but that didn't work.

>
> Do you have another computer - a friend's perhaps - that you can plug
> it into to test it?
>
> It might just have died.
>


Assuming its dead would it still be possible to get the data off it. I am
trying to see if I can get hold of another computer to test.
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  #8  
Old 18-09-2008
Paul Montgomery
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista

On Wed, 17 Sep 2008 22:37:56 GMT, unknown <unknown@cantremember.ner>
wrote:

>Paul Montgomery <i.m.nonnymous@NOSPAMgmail.com> wrote in
>news:0fn2d4hko1crqin4386ier1fiu0cjg8vrd@4ax.com:
>
>> On Wed, 17 Sep 2008 14:00:44 -0500, lovehunter
>> <guest@unknown-email.com> wrote:
>>
>>>Sorry Fitz but that didn't work.

>>
>> Do you have another computer - a friend's perhaps - that you can plug
>> it into to test it?
>>
>> It might just have died.
>>

>
>Assuming its dead would it still be possible to get the data off it. I am
>trying to see if I can get hold of another computer to test.


Maybe its power supply has problems. If that's the case, then yes.

I that's not the case and the drive has died... still, yes - but it
will probaby cost you as much or more than your computer is worth to
have it done.
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  #9  
Old 18-09-2008
Curious
 
Posts: n/a
Re: Problems with external hard drive in Windows Vista

If the power supply or the interface card in the USB unit has failed and not
the drive itself you will be able to get the data off of it in another
computer.
"Paul Montgomery" <i.m.nonnymous@NOSPAMgmail.com> wrote in message
news:ro33d4peslcfas6lg4d92pal4760vdtn0o@4ax.com...
> On Wed, 17 Sep 2008 22:37:56 GMT, unknown <unknown@cantremember.ner>
> wrote:
>
>>Paul Montgomery <i.m.nonnymous@NOSPAMgmail.com> wrote in
>>news:0fn2d4hko1crqin4386ier1fiu0cjg8vrd@4ax.com:
>>
>>> On Wed, 17 Sep 2008 14:00:44 -0500, lovehunter
>>> <guest@unknown-email.com> wrote:
>>>
>>>>Sorry Fitz but that didn't work.
>>>
>>> Do you have another computer - a friend's perhaps - that you can plug
>>> it into to test it?
>>>
>>> It might just have died.
>>>

>>
>>Assuming its dead would it still be possible to get the data off it. I am
>>trying to see if I can get hold of another computer to test.

>
> Maybe its power supply has problems. If that's the case, then yes.
>
> I that's not the case and the drive has died... still, yes - but it
> will probaby cost you as much or more than your computer is worth to
> have it done.


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