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Join Date: May 2006
Re: Device driver software was not successfully installed
If you go into the Device Manager, then can you right-click on your DVD Drive and choose Properties. Next, On the General tab, you can access the device status. Here you can find the error codes:
- Your registry may be damaged. (Code 19)
- One of the drivers for this device was not required, and it has been disabled (Code 32 or Code 31).
- This device is not working properly because Windows can not load the drivers required for this device (Code 31).
- Windows can not load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Once you find which error you are getting among the above listed ones here, we can try to diagnose the problem for you.