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Hp LaserJet 3050 scanner wont work....help!!!!

Vista Hardware Devices


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  #1  
Old 17-08-2008
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Join Date: Nov 2005
Posts: 344
Hp LaserJet 3050 scanner wont work....help!!!!

I have a Hp LaserJet 3050 scanner that i have recently purchased and every or the other fuctions work properly like copying, printing or faxing, etc. But whenever I try to scan a document or something then I get an error message that says "There is no TWAIN-compliant device installed. Please install one and try again". I am stumped here because if everything else is working then why isnt the scanner only not working properly? Any ideas

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  #2  
Old 17-08-2008
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Join Date: Apr 2008
Posts: 266
Have you tried to install the Hp LaserJet 3050 scanner software the way described on the HP website? You can also try to use the HP instant chat assistance which is available on the HP support site. Can you also let us know which method are you using to scan any documents? Are you using any third party applications or scanning by using the built-in functions. I guess that you have not install every software for this scanner on your computer and which is why you are getting errors, so try to install all the applications by downloading it from their website - http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093
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  #3  
Old 15-06-2009
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Join Date: Apr 2008
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Are you using any kind of tablet that is plugged into your computer or such? If that is the case then you will need to install a new driver for it and then install the scanner drivers. In any case, you can install the driver from the official website for the scanner from here - http://h20000.www2.hp.com/bizsupport...Item=ma-38336-
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