Unable to collect Reward in Bejeweled Blitz

[Ojayit]

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Hello I am playing this game from long time and I have recently earned Blazing Speed although when I tried to trade in and after that Blazing Speed disappeared from message center. This happen sometimes rewards won’t show in message center. I am completing the tasks to get the rewards at the bottom, but when I way to collect it, it does NOT show up in my messages. This has occurred 3 times this afternoon, have now lost thousands of coins because the rewards messages don't populate. I know it's a free game, but don't offer it if it rarely works and jip you out of what you earned. So can anyone suggest me how to solve this issue? Thanks in advance..

[Nimos]

Even I have faced the same issue and I am not able collect neither my rewards nor none of the coins sent to me by my friends and I have gone through the lots of solution to solve this issue but nothing helped me to solve mine issue and after that when I refreshed the page I seen rewards from down the bottom or message center. So I would like to suggest you to refresh and after that just go to message enter and then claim your reward. I hope this will help you to solve your issue.

[MacKenzie]

I win many rewards and when I do not claim them right away and I go back to claim them it shows I did but my total does not go up...often even if I claim it right away my total still does not go up. I have won the horse and cat awards and when I go to claim them still have to pay for them....What’s up with this? I have tried to refresh page and this doesn’t helped me. Even I have tried to change the browser although I have got the same issue. So please anyone suggest me how to solve this issue. Thanks in advance….

[Aila]

So I'm obviously not the only one that cannot get our rewards from message center. I've lost out on 1800 coins and 75,000 XP so far and I just started playing 10 hours ago. Each time I have earned a reward after completing a key stone, the reward has not been showing up in the message center right away like it should; I have had to refresh the page first to get it. I Really enjoyed the game but cannot claim my rewards, when I accept them the total does not go up...also often win a free cat or horse and when I go to accept it I still have to pay so what’s the point in trying to get these extra rewards when they are not added to our score.